SURBRENA JOHNSON, MBA

**** ***** ***** *****, ***** Mountain, GA 30083 404-***-****; ac0gl1@r.postjobfree.com

HUMAN RESOURCES GENERALIST

Human Resources professional with over 10 years experience looking to partner with organization to use my human resources skills to help create an engaged and productive workforce.

SKILLS & QUALIFICATIONS

New Hire On Boarding

Behavioral Based Interviewing

Kronos Time and Attendance System

Intermediate knowledge of Microsoft Word, Excel, PowerPoint, Microsoft Outlook

HRIS, PeopleSoft (Proficient in ad hoc queries)

Peoplesoft HCM Human Resources Administration

Ability to communicate on all levels of organization

Ability to maintain confidentiality and handle sensitive material

Professional in Human Resources (PHR) from 2008-2011

Articulate Online E-Learning Software

PayScale Compensation Tool

Good Verbal, Written, and Presentation Skills

EDUCATION

Georgia State University 1990-1995, Bachelors of Business Administration, Management

University of Phoenix, 2009-2011, Masters of Business Administration

WORK EXPERIENCE

Teachers Retirement System. Atlanta, GA -November 2005 to Present

Promoted to Human Resources Generalist 2

Partnered with HR Director to create, implement, and manage improved HR strategies, services, and programs to support the workforce.

Establish policies and procedures by consulting with HR Director on practices in processing pay issues

Act as a liaison with payroll, temporary agencies, government agencies and/or other outside businesses in resolving problems or providing/obtaining operational information and assistance

Partner with HR Director to develop and implement compensation plan; maintain compensation information in HRIS database

Advise managers and supervisors on personnel issues and assist in providing solutions.

Create and facilitate training courses for supervisors and managers regarding HR issues

Manage the recruiting process from creation to offer of employment.

Manage the exit interview process for departing employees; Created questionnaire and conduct analysis

ACHIEVEMENTS: Customer Service Award Winner 2014; Created and presented presentations for Four Generations in the Workplace, War for Talent, and Beyond Basic Interviewing for Managers; heavily involved in Compensation Planning for the agency (researched market pricing); reduced the recruiting budget by $7,000

Teachers Retirement System

Human Resources Generalist 1

Manage the day-to-day operations of human resources department for a workforce comprised of 200 employees.

First point of contact regarding employee issues, benefits, and policy questions

Prepare, recommend, and maintain records and procedures for controlling personnel transactions and reporting personnel data

Design and maintain the Human Resources Intranet

Assist in the design, coordination, and facilitation of training initiatives

Partner with managers with managers and supervisors regarding difficult to fill vacant positions

Maintain and report on recruiting metrics for senior management

Comply and resolve questions regarding company policies and procedures, Manage FMLA process, FLSA, ADA, and Worker’s Compensation process

Create and facilitate open enrollment meetings for organization; attend open enrollment meetings with plan administrators and vendors regarding benefit options

Partner with HR Director to implement performance management system

ACHIEVEMENTS: Created onboarding program for each Division in agency; Created training database; Researched and revised job descriptions for agency; Conducted focus group meetings for each Division and provided feedback to Division Directors

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