Customer Service Professional Experience

Eric Barnwell

**** ****** ****** **., ******* Texas 77088 Ph.: 832-***-****

********.****@*****.***

SUMMARY

Experienced Customer Service Associate/ Package Handler/ Work Experience in: Retail and Manufacturing Inspection. Experience with daily warehouse activity and inventory experience, General customer Service skills. I have a strong attention to detail, analytical skills, ability to read product specifications along with blueprints analysis and observations. Ability to think strategically. Open to new career opportunities.

PROFESSIONAL EXPERIENCE

FedEx -Houston, Texas 2015 - present

Package Handler

Responsible for loading/unloading packages on conveyor belts and delivery trucks.

Move and store materials and products, Pack and seal products and materials.

Scan, lift, carry, push and pull packages up to 100 pounds.

Read labels, verify numbers, memorize and carry out instructions in fast pace environment.

Lead of Outbound workers.

Macy’s, Inc. - Houston, Texas 2014 - 2015

Customer Service Sales Associate

Provide customer service by meeting and making connections with customer to service to ensure customer satisfaction.

Learn systems and procedures to improve selling productivities and complete duties

Ensure fitting rooms are ready for customers by promptly clearing the merchandise.

Return merchandise to proper area of the sales floor.

Maintain floor presentations, and restocking them as needed.

Complete all purchases and returns in a courteous and professional manner.

Adhere Loss Prevention and inventory control and compliance procedures.

AWARDS

FedEx Ground- Silver Certificate of Recognition FedEx Ground- Titanium Certificate of Recognition

EDUCATION

Lone Star College-University Park - Houston, Texas 2015-current

Klein Forest High School- Houston, Texas 2011-2015

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