Customer Service, Electronics

Kenneth R. Mohler

*** *. ****** ** ***** *, Scottville, MI 49454

Phone: 231-***-****, ********@*****.***

Skills

Industrial, storefront and in-home customer relations

Quality control & component level troubleshoot

Ordained minister

Proficient with multimeter, oscilloscope, power tools (pneumatic and battery), signal generator, and soldering iron.

Management, Security and Forklift experience

Experience

3/16/2017 to 4/28/2017 – Limo Driver – Self phone: 231-***-****

Lyft – 5500 44th St SE Grand Rapids, MI 49512

Use my car to provide professional personal transport

8/22/2016 to 10/23/2016 – Security Guard – John Boarder phone: 231-***-**** ext. 331

Project Services, Inc./Packaging Corp. of America – 2246 Udell Street, Filer City, MI 49634

Sign in and out contractors, foot and motor patrols, mail distribution and railroad routine.

5/31/2015 to 6/18/2015 – Security Guard – Victoria phone: 231-***-****

Best Drug Rehab – 300 Care Center Dr, Manistee, MI 49660

Wake & direct clients to classes, indoor & outdoor foot patrols, UA & breathalyzer testing, strip & luggage searches, and pat-downs.

3/24/2015 to 5/28/2015 – PBX Operator – Phil Larrabee phone: 231-***-****

Little River Casino Resort – 2700 Orchard Hwy, Manistee, MI 49660

Guest services, answer phones and arraign reservations.

9/19/2005 to 7/26/2013 - Service Technician – Richard Priddy phone: 336-***-****

Audio Video Repair Center – 140 Furlong Industrial Dr., Kernersville, NC 27284

Repair Televisions in homes and in stores using multimeter, soldering iron and hand tools from company service van. Control inventory, service on company van, filled out core or defective forms, created time study reports, and train other technicians. Collect COD calls. First to use GPS or Bluetooth. Design inventory control in MS Excel. Written reports in MS Word. Closed in 2013

5/24/2004 to 6/17/2005 – Electrical Technician- Randy phone: 352-***-****

Emergency One – 1607 SW 37th Street, Ocala, FL 34472

Install and test beacon, strobe, siren, wire harness, and control in fire and rescue cabs of custom and commercial chassis.

4/1/1991 to 1/30/2004 – Service Technician – Calvin Barnett phone: 540-***-****

Barnett TV Service – 1840 N Main Street, Blacksburg, VA 24060

COD Repair Televisions, VCRs, Stereo and Computers in home or in shop using multimeter and hand tools from company van. Shop Management: inventory control, establish fees and callback policies, set up vendor accounts and deposit receipts. Closed in 2006

3/2/1984 to 3/1/1988 – Computer Operator

United States Air Force – DCA/NMCC/JDSSC, Pentagon D.C. 20301

Operator of TS/SCI computer systems, classified courier

Education

6/6/1980 - Associate of Engineering Technology: Electronics

6/2/1978 - Associate of Industrial Technology: Computer Technology

Andrews University - Berrien Springs, MI 49104

Accomplishments

Honorable Discharge Veteran with Commendation Medal and Long Term Overseas Ribbon.

Wrote a service tip for Sony Technical Support

Perfect score on 2012 Samsung LCD/PDP Certification.

References

Agustin Acosta Harry Shimel Kerry Richmond Richard Priddy

Ocala, FL 34474 Ludington, MI 49431 Ludington, MI 49431 King, NC 27021

352-***-**** 231-***-**** 231-***-**** 336-***-****

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