Scott Douglas Garrow Distribution - Operations

Distribution leader with a tract record of improving processes, reducing costs, and empowering people.

Hands-on logistics manager with 22 years progressive experience in warehousing and transportation in a multisite environment. Extraordinary change agent with a record of debottlenecking processes, optimizing process capability, and ensuring sustainability to improve costs and service to the customer.

Professional Experience

Regional Logistics Manager, Houston, Tx. And Wyandotte, Mi.

Procure services from twenty-two 3PL warehouses, packagers, transloaders, and bulk tank storage facilities. Manage multi-site operations across the southwest region, overseeing performance, removing road blocks to process optimization, and implementing action plans to improve service to our customers and reducing costs in the supply chain

Purchasing Negotiated long term contract resulting in $3M savings in lease costs

Cost Optimization Achieved $1.5M in savings in 2015 through optimizing processes and

quality performance

Budget Management $40M operating budget; $.5M under budget full year 2015

Transportation Safety Advisor Ensure 3PLs comply with haz mat storage and transportation requirements

Benchmarking Share best practices with managers in other regions to optimize total supply chain performance

Quality Leader Analyze customer complaints, identify root causes, and hold 3PLs accountable for implementing process improvements

New Business Development Lead the startup of a new 230K square foot warehouse, launching with zero defects in first quarter of operations

Process Outsourcing Successfully outsourced a company operated warehouse, improving cost and service

Distribution Facility Manager, Detroit, Mi. - 2005 to 2007

Managed 90-110 employees in a 600K square foot parts warehouse with over 6,000 SKUs

Improved operational performance from worst performing to best performing in the network

Managed on-time delivery, quality, denials, productivity, and inventory accuracy metrics for the site

Collaborated with packaging department to reduce damage and improve trailer cube utilization

Warehouse Manager, Winchester, Va. - 2004 to 2005

Managed 5 salaried and 40 hourly employees in a high volume, fast paced warehouse

Improved operational performance from #5 to #1 in network out of 22 facilities

Managed KPIs for the facility; improving error rate by 40% in one month

Instrumental in the ISO9000 certification of the facility

Transportation Manager, Livonia, Mi. - 2002 to 2004

Managed third party transportation management company’s performance on domestic and international transportation from suppliers to Packagers and Distribution Centers

Developed annual inbound freight budget; analyzed and explained monthly actual spending variance

Analyzed performance data; implemented lane mode changes and consolidated shipments to reduce costs

Scott Douglas Garrow

Transportation Analyst, Livonia, MI - 1999 to 2002

Monitored the performance of domestic and international carriers on shipments to end customers

Certified as Six Sigma Black Belt

Implemented process improvements resulting in $2.0 million in cost reductions

Designed and implemented an inbound break bulk process from Mexico to Detroit, consolidating freight from LTL to Truckload, resulting in reduced transit time, reduced damage, and improved cost.

Analyzed third party freight payment processes; implemented process improvements to increase the match rate of EDI freight bills to electronic WMS transactions; ensured sustainability of improvements

Analyzed expedited freight data; identified billing error, resulting in a $300K refund from the carrier

Warehouse Shift Manager, Teterboro, NJ - 1997 to 1999

Supervised 5 - 8 salaried employees and responsible for the first shift operation, consisting of 125 - 200 hourly employees

Planned daily operations of 1st shift and recommend process improvements to upper management

Championed a quality team and was a member of a management steering committee

Warehouse Supervisor, Redford, MI - 1996 to 1997

Supervise 18-45 hourly employees in warehousing and distribution environment

Improved on-time grid on the shipping dock from under 50% to 100%

Member of various quality teams

Demand Analyst, Dearborn, MI - 1995 to 1996

Procured inventory from bottom 1000 suppliers

Managed suppliers’ on-time shipping and back order fill performance

Summer Intern, Teterboro, NJ - 1994

Processed dealer orders on shipping dock; involved in launching a quality team

Proposed to management various means to facilitate achievement of On-Time Route Departures

Education

Master of Business Administration

University of Detroit Mercy, Detroit MI - June 2001

Cumulative G.P.A. - 3.91 (4.0 scale)

Bachelor of Science in Business Administration - Logistics

University of Nevada, Reno - December 1994

Cumulative G.P.A. - 3.4 (4.0 scale)

Business Training Courses

Coaching for win-win relationships, Six Sigma Black Belt, Design for Six Sigma, Green Belt Train the Trainer, Leadership development, Working in Teams, Hourly Supervisor Institute, Salaried Supervisor Institute, Facilitation, ISO 9000, Time Management, Coaching and Counseling, Effective Listening and Feedback

Computer Software and Systems Knowledge

Systems – SAP, WMS

Six Sigma Achievements

Six Sigma Black Belt Certified, Design for Six Sigma Process Certified, Taught Green Belt Training Classes

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