DAURICE Y. GORHAM

**** ******** ***** **** * • Pikesville, MD 21208 • 443-***-**** • Email: ac0geg@r.postjobfree.com QUALIFICATIONS SUMMARY

A versatile and extremely capable Office Manager with an outstanding record of leadership and achievement, operational know-how, innovative training techniques and highly effective customer relation’s skills, along with the following additional strengths and characteristics:

• Twenty-five years Administrative management experience

• Fifteen years experience managing daily operations for the Baltimore City Ryan White Planning Council Support Office

• Excellent program, logistical and operational support skills

• Extensive research and budget management skills

• Extensive knowledge of The Ryan White Title 1 Program PROFESSIONAL EXPERIENCE

THE TAYLOR-WILKS GROUP, FORMALLY INTERGROUP SERVICES, BALTIMORE, MD Program Ancillary Services Manager, 2002 – Present

Effectively provided logistical and technical planning support to the Greater Baltimore HIV Health Services Planning Council and its six supporting committees

Coordinated daily management of office operations including processing payroll and timesheets for all employees.

Effectively provided operational support for various activities including the annual priority setting and resource allocation (PSRA) conference and transportation to and from meetings

Responsible for all clerical operations related to the Ryan White program

Produced several documents including data binders for PSRA, nameplates for meetings, and various council specific leaflets and informational supplements.

Cut administration costs by negotiating pricing and vendor contracts while ensuring continued and enhanced services

Effectively tracked reimbursement forms submitted by volunteers and managed the disbursement of per diem rates.

Developed procurement and inventory procedures for equipment and consumables

Coordinated transportation services, meeting and venue logistics, maintained and managed communications for all planning council members including membership files and correspondence such as email, fax, and mayoral letters. ASSOCIATED BLACK CHARTITIES

BALTIMORE, MD

Executive Administrative Assistant, 1997 – 2002

Effectively assisted the Senior Project Officer in the coordination of office services including personnel management, budget preparation, and administration of technical assistance.

Effectively managed a departmental budget of approximately $1 million and all budget expenditures.

Effectively coordinated meetings and teleconferences across the country for the Director, Planning Council Chairs, and stakeholders at the Maryland Department of Health and Mental Hygiene, State AIDS Administration, Department of Health and Human Services, and the Office of the Inspector General

Coordinated and facilitated staff training and orientation.

Supervised staff including permanent, temporary and intern staff and delegated assignments to clerical staff

Maintained attendance, vacation, payroll, new hires records and coordinated activities with other departments.

Transcribed and edited minutes for various committee meetings and assisted in publications and public service announcements production for the planning council.

Coordinated office operations and procedures including bookkeeping, ordering and maintaining office supplies, and preparing operating reports.

DAURICE Y. GORHAM, PAGE 2

MARYLAND COMMITTEE FOR CHILDREN

BALTIMORE, MD

Public Policy Specialist, 1988-1997

Effectively managed the daily operation of the Baltimore Office during the three-month legislative session.

Developed and maintained databases and filed all documents and materials

Developed and produced multiple publications used by numerous organizations and child care centers including the Annual Public Policy Handbook

Assisted in setting meeting agendas and coordinated mailings for all public policy meetings and its subcommittees.

Managed and created correspondence, mailing labels, staff reports and committee agendas. FEDERAL BUREAU OF INVESTIGATION

WASHINGTON, DC

Clerk Typist, 1978-1987

Effectively transcribed confidential criminal records, investigative reports, letters and memorandums.

Assembled and produced reports and other materials.

Assisted the Unit Supervisor in daily tasks, coping, filing and answering telephones.

Frequently transferred to special units to assist in completing confidential high profile criminal assignments. EDUCATION

CARVER VOCATIONAL TECHNICAL HIGH SCHOOL GRADUATE 1978 BALTIMORE, MD

SKILLS

Thorough knowledge of daily office operations

Excellent logistical planning and support skills

Profit and Loss Management

Proficient in several Microsoft applications including, word, excel, Project and Power Point

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