Janelle Lewis

Cleveland, OH

ac0gdy@r.postjobfree.com - 216-***-****

WORK EXPERIENCE

Cook/Cashier/Prep

Compass Group - Cleveland, OH - August 2015 to Present Essential Duties and Responsibilities:

Performs sales transactions in a timely fashion.

Enters all sales into the cash register to ensure purchases are accurately recorded. Makes change, accepts declining balance cards and other acceptable forms of payment; issues receipts to customers.

Follows standard procedures for issuing cash refunds. Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. Responsible for all assigned change funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards.

Observes customer purchases in the cafe line and differentiates between standard portions. Replenishes condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.

Keeps pastry case stocked.

Ensures compliance with company service standards and inventory and cash control procedures. Ensures compliance with all sanitation, ServSafe and safety requirements. Performs other duties as assigned.

Direct Support Professional (DSP)

Our Lady of the Wayside - Avon, OH - November 2012 to November 2014 Responsibilities

Under limited supervision, the Direct Support Professional provides residential services to consumers with Developmental Disabilities based on the individual’s needs. The DSP will assist in maintaining and meeting consumer’s health, occupational, social and emotional goals. Accomplishments

building a bond with my consumer

Skills Used

Essential Functions: The following list is not intended to be comprehensive, it is intended to provide a representative summary of the major duties and responsibilities.

• Advocates on behalf of the consumer; upholds respectful and efficient communication with consumers and all relevant parties.

• Provides emotional support by developing an age-appropriate relationship with consumers.

• Assists consumers in maintaining a clean and pleasant home by performing basic housekeeping and deep cleaning duties.

• Aids consumers in developing and maintaining daily living skills encouraging independence, hygiene (i.e. bathing, toileting, dental care), appearance (i.e. care of clothing, laundry, appropriate dress, etc.), behavior

(i.e. appropriate responses/actions with others including other consumers and the public), proper diet/eating habits, the preparation of meals, and safety (fire drills, first aid techniques).

• Performs direct support and supervision, including but not limited to:

• Providing transportation for medical, dental, social activities and other appointments.

• Providing consumers with in-home health care as needed.

• Adhering to consumer’s rights, mandated reporting and unusual incident requirements.

• Providing supervision during community and recreational outings.

• Attending consumer related meetings as needed.

• Observing any changes in consumer status/well-being and report immediately to Direct Support Manager and/or other individuals as appropriate.

• Demonstrating an understanding of procedures for all home emergencies, medical, natural disaster, fire and behavioral incidents.

• Performing other related duties as assigned.

• Obtains and maintains certification as a Delegated Medication Passer.

• Attends appropriate in-services and continuing education.

• Maintains strict confidentiality of consumer and personnel information.

• Collects and records data regarding consumer well-being, progress, health, unusual incidents, personal goals and other information.

• Understands and complies with job requirements as outlined in Agency policies/procedures, e.g., mandated reporting, personnel policies, consumer rights, etc.

• Gives input and information regarding consumer’s individual plans, health concerns and behavioral plans.

• Completes documentation daily and communicates with staff, consumers, day programs, family, medical professionals and other personnel in reference to consumer.

• Demonstrates a strong commitment to the mission and values of the agency.

• Adheres to agency’s attendance standards.

• Performs other related duties as assigned.

Pharmacy Technician

Dayton Job Corp (Wellness) - Dayton, OH - June 2010 to April 2012 Accurately and efficiently preparing prescription orders Verifying prescription information and dosage

Entering patient and order information into the pharmacy system Processing and submitting insurance claims

Providing quality customer service to patients and other healthcare providers EDUCATION

Dayton Job Corps - Dayton, OH

2008 to 2009

SKILLS

Accurate data entry skills Able to read, write, and speak English fluently Strong time management and organizational skills Excellent communication skills, both orally and in writing Willingness to be a team player and promote a positive team environment Excellent attention to detail Flexible and proactive to meet varied patient needs Self-motivated and able to work independently Able to effectively present information to the patient and in small group situations Dedicated to excellence and quality Able to collaborate with other healthcare professionals Strong interpersonal and “people” skills Experienced in Microsoft Office (Word, Excel, Outlook, etc.) Able to add, subtract, multiply, and divide in all units of measure; this may include using whole numbers, common fractions, and decimals and being able to compute rate, ratio, and percent Physical demands of the job include being able to: Stand for long periods. Pick and pinch small tablets with fingers, and seize, hold, grasp or turn objects with hands. Perceive the size, shape, temperature, or texture of objects by touching with fingertips. Lift and push or pull up to 10 pounds. See objects at close vision and be able to identify and distinguish colors. Other skills and abilities include: Be at least 18 years of age

(or as required by state law). Have typing skills of at least 30 wpm. Pass a drug test. Maintain information confidentiality Offer flexibility in work hour scheduling, including evenings and weekends. ADDITIONAL INFORMATION

CRP, First Aid, and CPI

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