EAPEN JOHNSON, M.S., M.B.A., SHRM-CP., HCS., CEC

Lansdale, PA C 484-***-**** ac0gdw@r.postjobfree.com LinkedIn

ACCOMPLISHED EXECUTIVE

Growth-focused Executive Professional with strong quantitative and analytical skills. Transformed the perception, productivity, and effectiveness of a Human Resources division, skillfully balanced financial accountabilities and created a culture of engagement. Facilitated growth and advanced KPIs by implementing talent strategies and staff development. Introduced strategies that revitalized HR division and led to key gains.

An approachable leader with an “open door” policy emphasizing professional development and accountability to fulfill corporate objectives. Served as a Strategic Business Partner while operating the HR division under budget. Trusted, well-respected professional working with multi-level staff from front-line personnel to CEOs and Board Members. Experienced in working within a complex matrix/shared services organization with a global focus. Extensive international travel experience.

Strategic Planning Operations Management Coaching & Mentoring Compensation & Benefits Planning Employee & Labor Relations Financial & Data Analysis Organization & Leadership Development Performance Management Policy & Procedure Development Process Redesign & Improvement Talent Acquisition & Development Leadership Best Practices Employee Recognition Programs Compliance Succession Planning Board Governance HRIS Systems

PROFESSIONAL EXPERIENCE

AMERICAN BAPTIST/FOREIGN MISSION SOCIETY Valley Forge, PA 9/2000-5/2016 International institution founded in 1814 with its corporate headquarters in Valley Forge, PA, 33 regional offices in the US and Puerto Rico and partners with 70 countries.

Provided leadership in developing and executing HR strategies to support overall business plan and direction of respective organizations. Ensured fulfillment of all operational procedures per appropriate policies and best practices. Provided HR expertise to 33 regional offices, corporate office in Valley Forge, PA, and international partners. Reported to the CEO with extensive involvement with the Board President and Board members.

Forged important strategic alliances with senior leaders, and led entity in fulfillment of relevant laws and regulations. Created and disbursed annual organizational budgets totaling $6M in payroll and benefits as part of total employee compensation. Held several affiliated roles, including chairperson of the Human Resource Council of the American Baptist Board of Directors.

SELECT ACHIEVEMENTS

Chief Human Resources Officer

Transformed HR office from a transactional-based operation to a strategic business partner. Gained leadership support for this transformation. Served as a Hands-on Generalist with strong Operational and Leadership capabilities

Designed and operated a Shared Services model incorporating Strategy, People, and Process (S+P+P) to drive organization effectiveness. Improved HR operational efficiency by creating a “user-friendly” website to house all HR documents.

Designed and developed an organizational Talent Brand that facilitated in creating a Talent Community.

Enhanced talent in the organization by developing Talent Review, Leadership Development, and developed Succession Plans.

Developed Search Committees for CEO and Executive Director searches. Operated the full cycle Talen Acquisition process.

Served as a trusted advisor for management and staff in resolving complex employee relations issues.

Ensured appropriate credentials and contracts are in place for respective positions.

Facilitated Change Management initiatives focused on staff aspirations that led to a cohesive and engaged workforce. Served as the Chief Culture Ambassador in maintaining a positive and healthy workplace.

Revised policies that captured major cost savings for the company. Saved $12K on retirement payouts per employee.

Averted an employee litigation by emphasizing strategic documentation procedures that resulted in a saving of $110K.

Instituted systems and processes using established best practices as manager of $1M in annual benefits administration. Engineered <10% savings on healthcare costs for ten consecutive years, analyzing policies and programs to make informed suggestions on healthcare coverage offerings. Facilitated change in insurance carriers that resulted in a saving of $60K. Consolidated 8 plan designs to 2 national plans while increasing benefits services.

Educated personnel on HAY grid structures as manager of $5M in annual payroll.

Produced tools and processes to sharpen effectiveness of board members. Assessed 360-degree performance of CEO and other Executive Directors per board initiatives. Presented policies and compensation recommendations for board approval.

Provided leadership for the Facilities and Warehouse Manager daily serving as a business partner to ensure smooth operation of the Facilities (190K Sq. Ft.) and Warehouse.

Eapen Johnson, M.S., M.B.A., SHRM-CP., HCS., CEC C 484-***-**** ac0gdw@r.postjobfree.com LinkedIn Page 2

Associate Director of Human Resource

Responsible for strategically operating all HR functions- organizational effectiveness, employee relations talent acquisition and development, compensation & benefits, HRIS, employee safety, recognition, and rewards.

Systematized HR transactions, revolutionizing and expediting service delivery realizing a 15% increase in process turnaround.

Responsible for effectively operating the full cycle recruitment process for Executive Director, Exempt and Non-Exempt staff.

Developed departmental budgets and total compensation budgets, and tracked organizational spending by reviewing month-end statements.

Designed performance evaluation tool that resulted in a 30-day turnaround on employee evaluations.

Mentored individual employees to help dispel concerns about performance evaluations. Innovated CEO and Executive

Director evaluation procedures. Worked with staff to set and achieve performance goals, addressing concerns and issues.

Strengthened employee understanding of policies and procedures through coaching and training, teaming with managers as necessary to help enforce mandates.

Played a critical role in the acquisition of an HRIS system. Facilitated decision-making based on HR metrics.

PRIOR EXPERIENCE HIGHLIGHTS

GE Financial Assurance, Human Resources Training Manager

Launched companywide process improvement (TQM) and staff development programs.

Facilitated various training programs including new leader assimilation, HR Management, and Leadership.

Developed and implemented organization-wide Diversity training program.

Philadelphia Workforce Development Corporation, Human Resources / Organizational Development Specialist

Developed and implemented programs that strategically aligned workforce with key business strategies and initiatives.

Broadened candidate diversity initiatives that resulted in creating a diverse workforce.

Emerged as consultative resource assisting employees with career management, educational counseling, grievance procedures, conflict resolution, employee relations and policy interpretations.

Performed needs analysis and designed initiatives to facilitate changes in business objectives.

TEACHING EXPERIENCES

Montgomery County Community College – Workforce Development, Adjunct Faculty Leadership and Management (current).

Eastern University, Adjunct Faculty Organizational Development program (1993/2008).

EDUCATION & CERTIFICATIONS

Master of Business Administration (MBA) Eastern University, St. David’s, PA.

MS – Human Resource Development BS – Technology Pittsburg State University, Pittsburg, KS.

Dean's Scholar – Graduate and Undergraduate programs Thesis Topic: A Study on the Training & Development Techniques.

Certified Executive Coach Center for Executive Coaching.

Certified Professional in Human Resources (SHRM-CP) HR Certification Institute (SHRM).

A practitioner of the Myers-Briggs Type Indicator (MBTI) The Center for Application of Psychological Type.

Human Capital Strategist (HCS) Human Capital Institute.

Technical Skills: Sage ABRA HRIS System Expert in MS Office ADP Payroll System

PROFESSIONAL DEVELOPMENT

Villanova University – SHRM Learning System – Human Resource Management Labor & Employment Law issues, National

Business Institute Conference in HR issues, Skills Path Series HR Law, National Training Seminars Supervision Certificate

Program & Overview of HR for HR Professional, MEA.

PROFESSIONAL AFFILIATIONS & AWARDS

SHRM SHRM Advocacy Team Center for Executive Coaching Philadelphia Society of People & Strategy HR People & Strategy (National) Organizational Development Committee- Greater Valley Forge SHRM Board Member, Project Equality (2001 – 2003) VP - SE Pennsylvania SHRM (2002 – 2004).

Awards: Citation for Heroism, Upper Merion Township, Montgomery County, PA October 2010.

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