**** ********* **. ***. *** Houston, TX *****

210-***-****

ac0g91@r.postjobfree.com

Robert C. Trevino

Executive Summary

• Experienced bilingual manager with over thirteen years experience in leadership and customer service.

• Strong managerial, interpersonal and communication skills with focus in training & development.

• Excellent multi-tasking, organizational, and time-management skills in fast paced work environment.

• Strong attention to detail and commitment to delivering quality results.

Education

Texas A&M University – San Antonio San Antonio, TX

Master of Business Administration in Business Administration

Concentration in Human Resources Management May 2013

Bachelor of Applied Arts and Sciences in Business May 2010

(Summa Cum Laude)

Professional Experience

Foundation Building Materials Houston, TX

Assistant Manager - Sales 06/2014 – 05/2016

Purchasing, shipping and receiving, logistics, inventory control and other cost sensitive processes.

Provide excellent customer service, product knowledge, and sales.

Oversee daily operations to ensure efficiency, analyze financial reports & logistics.

Manage human resources & safety activities locally and liaison with corporate.

Quote orders and negotiate pricing. Maintain accounts and drive new sales.

Greater Houston Pool Management, Inc. Houston, TX

Regional Director – Accounts Manager 06/2013 – 04/2014

Responsible for growth and maintenance of over 20 accounts with over 150 employees.

Conduct training, area inspections, safety audits, and provide quality control.

Develop weekly operations, budget, and financial reports as well as monthly profit and loss.

Sales, scheduling, payroll, purchasing, budgeting, inventory, marketing and recruiting.

Gold’s Gym International San Antonio, TX

General Manager 03/2012 – 06/2013

Provide and maintain the highest level of customer service in a high volume environment.

Manage, monitor, and evaluate the performance of all gym-related managers and staff.

Use of performance metrics: P&L, revenue, budgeting, inventory, payroll, & cost controls.

Monitor and assist with the hiring, training, and scheduling of all gym staff. Meet sales goals.

Sea World San Antonio San Antonio, TX

Training & Area Supervisor 01/2008 – 06/2010

Trained and supervised over 300 team members including leadership.

Developed and implemented new quality training strategies. Oversee safety and risk assessments.

Managed contracts and revised standard operating procedure manual and other training materials.

Park duty manager on rotation. Market, recruit, scheduling, purchasing, and employee relations.

Northside Independent School District San Antonio, TX

Operations Supervisor 08/2006 – 06/2010

Developed schedules and did the hiring, evaluating, disciplining, and counseling staff.

Developed employee operating procedure manuals and risk management forms.

Managed daily operations of the facility; resolved patron inquiries and complaints; cash handling.

Trained and developed monthly in-services including safety training; maintained operations budget.

Skills and Abilities

Team building & Leadership

Risk Management

Budget Planning

Training & Development

Strategic Planning

Conflict Resolution

Contract Negotiation

Profit & Loss

Sales & Purchasing

Performance Management

Inventory Management

Microsoft Office Suite

Certifications

Texas Department of Insurance: General Lines Agent- Life, Accident, Health, and HMO

American Red Cross:

Lifeguarding Instructor Trainer

Lay Responder CPR/AED/FA Instructor

Water Safety Instructor (in process for IT)

Lifeguard Management

Lifeguarding/First Aid

CPR/AED Professional Rescuer

Emergency Oxygen Administration

Bloodborne Pathogens Training

Certified Aquatic Administrator – No. CAA-HS 025

National Swimming Pool Foundation:

Certified Pool / Spa Operator

Languages

English – Native language.

Spanish – Speak fluently and read/write with high proficiency.

Honors and Activities

Member, SAHRMA and Society for HR Management at Texas A&M University-San Antonio, 2011-2013

Employee of the Month, Sea World San Antonio, San Antonio, Texas, February 2009

Recognized Volunteer Instructor, American Red Cross South Texas Chapter, Harlingen, Texas, 2005-2006

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