Customer Service Administrative Assistant
Resume:
STACEY WINEGARD
Rockingham, Virginia 22802
(540) 820 – 0965
***********@*****.***
SUMMARY OF QUALIFICATIONS
Extensive experience with office administration duties and equipment
Strong customer service skills when engaging consumers in person, by phone, or via email
Detail oriented and accurate with file management, bookkeeping and documentation
Proficient in Microsoft Office products; specializing in the creation/maintenance of Excel spreadsheets
Previous supervisory experience and management duties
Highly organized and able to efficiently multi-task
EDUCATION
Master in Business Administration
James Madison University, Harrisonburg, Virginia
Major: Management
Bachelors in Business Administration
James Madison University, Harrisonburg, Virginia
Major: Computer Information Systems
WORK EXPERIENCE
Lead Cashier/Stocker July 2008 - Present Valley Oil Corporation (Royal #9), Harrisonburg, Virginia
Maintain stock inventory and interact closely with vendors
Conduct financial duties such as cash handling, bank deposits and daily sales reports
Serve as key holder to open and close the store
Provides support and oversight to new staff members
Administrative Assistant Jan. 1998 – Oct. 2013
Great Eastern Resort, Harrisonburg, Virginia
Performed IT support including network troubleshooting and database maintenance
Computed statistics by providing booking/passover information to supervisors for progress measures
Proof read and edited referral information
Sorted and processed referrals
Created Excel spreadsheets which improved office efficiency
Assistant Manager May 1988 – Dec. 1997
Valley Oil Corporation, Staunton, Virginia
Supervised store employees to insure accuracy of work and effective customer service
Administered new hire paperwork and trained new staff members
Worked closely with management to insure sales goals were achieved
Processed bank deposits on a daily basis
Conducted inventory management duties
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