Mario J. Alvarez

***** ***** ****, *****, ** ****4 * 727-***-**** * ac0fvp@r.postjobfree.com

Apply all my acquired knowledge as a Planner and Leader, also my years of experience in working with customer service. Providing excellent service and reaching my maximum potential making sure that we both benefit of my capabilities, while achieving the goals of the Company providing excellence to all the companies that we provide our service.

Experience

2015-Present Advanced Technology Services Tampa, FL

Planner Scheduler

•Plan daily work, maintaining and ensure accuracy of the CMMS. Conducting weekly meetings with Production and Reliability Engineers in order to ensure performance on equipment and follow up on PM completions and Compliance reports.

Supervise the work orders and ensure that reactive works are performed along with the planned work orders maintaining proper performance of the team. Planned Maintenance and keeping up with equipment based on their individual requirements using spare parts lists, manuals, and drawings.

•Support on training, by creating a program in which all my coworkers can accomplish their required training before the deadline. Uniting experience technicians with new team members in order to expand knowledge among the team, creating a complete reliable team that will be knowledgeable in every area.

•Plan with team leader and supervisor the workload of the day, dividing tasks based on the qualifications of each individual technician.

2012-2015 Hazely Corp Largo, FL

Sales and Event Manager

• Event Production for the USA Petite at National level and Universal Petite Pageant at International level Competitions.

• Managed and coordinated groups of over 80 people in our productions involving schedules and timelines in order to be effective and productive with our time.

Purchased and managed materials and equipment for production.

• Coordinated and Conducted business meeting with sponsors, hotel management and cruise management.

• Worked directly with staff by directing them into giving and exceeding their potential to the fullest.

• Implemented budgets and reconciliations that helped the business to improve their productivity.

2011-2012 FedEx Office Largo, FL

Team Leader

Accountable of personnel organization, office reports and orders submitted online and in store.

Responsible for managing inventory for daily functionality of the store, as well as maintaining inventory based on offer and demand.

Lifted over 100 pounds on shared weight with office material, machinery and packages.

Increased productivity of the store by executing organization program that increase productivity up to 25% and reduced errors in orders to 3%. Suggested new products that increased earnings by 23%.

2005-2010 United States Coast Guard Elizabeth City, NC & Clearwater, FL

Aviation Electronic Technician

Regular electronic and mechanical maintenance of a C-130 Hercules Airplane and Jay-Hawk H-60 Helicopter.

Manage the Battery Shop for 13 aircrafts; responsibilities included but were not limited to: Recharge electrolytes, condition, test to confirm performance, repair batteries amongst others.

Performed maintenance of helicopter on deployments outside of the United States and under pressure for emergencies, to conduce search and rescues on time.

Honorable Discharge/Veteran.

2004-2005 Old San Juan Wyndham Hotel & Casino Carolina, PR

Concierge Supervisor

Ensured guests had a pleasant experience by accommodating the guests’ requests.

Increased revenue by 30% by enforcing a follow-up system that will benefit employees and ensured customer satisfaction.

Took care of all customers with reward accounts, making sure that their stay would be a pleasant and satisfying stay, at the same time keeping profit positive to increase return customers.

Responsible for timesheets of every employee on my shift and coordinated with General Manager for budgets and improvements.

2000-2004 Verizon Wireless San Juan, PR

Regional Manager

Created a sales program that made sales representatives reach their quote for at least their first year.

Manage the number one store in sales in Puerto Rico for 10 month in a row.

Created atmosphere on each store that retained 90% of employees for at least a year reducing turn over and training time.

Responsible for inventory of 30 Kiosks/stores as well as purchasing the materials for the everyday production.

With prior electronic wireless experience, since the age of 1996, I was able to troubleshoot and work on wireless devices and equipment, as well as purchasing inventory and office equipment.

1998-2000 Environmental Marketing Group Rio Piedras, PR

Sales Representative & Office Manager

Started as a sales representative selling Hydro-Quads Water Softening Systems and became the number one seller 3 consecutive times.

Within 1 year was promoted to trainer and office manager.

Managed group of over 20 employees, from sales representatives to telemarketers.

Public Relations, Customer Service and Installation follow-ups.

Education

High School: Graduated from Academia Adventist Metropolitan in San Juan, P.R.

College:

•Universidad Interamericana Metropolitana- Associate in Management

•Universidad Politecnica de Puerto Rico- Electrical Engineering

Certifications:

•Certified on Heavy Equipment

•Certified on Battery Maintenance

•Certified Avionic Electronic Technician

•Certified Electronic Technician

Interests & References

Bilingual: Excellent command and communications skills in both English and Spanish. Volunteer Coach of Basketball and Soccer since 2011. Military Veteran and member of the American Legion since 2010. References available upon request.

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