Customer Service Microsoft Office

Patricia Weaver

Johnstown, PA *****

*******@*****.*** - 814-***-****

I'm someone who is professional, organized, deals well with time management, and works well as a team or independently.

Authorized to work in the US for any employer

WORK EXPERIENCE

Administrative Assistant

Brant's Driving School - Johnstown, PA - 2016-11 - Present Answering phones, taking intake information on clients who are looking for our driving services. Typing up reports from the evaluations that were done and mailing them to the clients and doctors. Filing

Office Assistant

UPMC Cancer Center - Johnstown, PA - 2015-01 - 2016-11 Scheduling appointments, answering calls and taking messages or transferring to correct person. Interacting with insurance companies on the patients behalf to receive authorizations for testing. Referring patients to other specialists.

Scanning documents into medical charts.

Referrals/ Front desk

Manor Family Health Center - Millersville, PA - 2012-08 - 2014-12 Responsibilities

Referrals- Interacted with insurance companies on behalf of patients to receive approvals for radiology testing and medications.

Front desk- I received patients, checked insurance & demographics. Answered multiline phone system, scheduled patients, relayed and received messages, made copies of documents, handed out mail.

Scanned documents into charts, tasked doctors results of tests and labs. Medical records- Sent invoices to lawyers, insurance companies and patients for pre-payment. Copied/printed charts, prepared documents for mailing. Accomplishments

I was told by doctors and patients that I completed tasks efficiently and they appreciated that. I was also able to reduce the wait time for medical records to be mailed out, to within a week. EDUCATION

Diploma in Medical Billing and Coding

YTI Career Institute - Lancaster, PA

2012-08

SKILLS

Microsoft Office & Excel, Answering multiple line phones, Interaction with insurance companies, Customer Service, Typing, Insurance authorization

AWARDS

Student of the term

2012-05

I was given this award for being at the top of the class for that term. ADDITIONAL INFORMATION

Skills

• Medical terminology

• Anatomy & Physiology

• Health insurance & claims

• Keyboarding 60+ WPM

• Customer service

• MOA Simulation

• Microsoft Office

• Medical Seminar-Billing & Coding

• Medical Billing & Coding Simulation

• Pharmacology

• Critical Thinking

Contact this candidate