Aaron Peet

**** ** ******* **

Topeka, KS *****

ac0fvh@r.postjobfree.com

Phone Number: 785-***-****

Production

Work Experience

Page Scanner

Studenentreasures LLC

TOPEKA, KS

November 2015-May 2016

Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced

Page Scanner

Nationwide Learning LLC

TOPEKA, KS

March 2015-June 2015

Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced

book stitcher

Nationwide Learning LLC

Topeka, KS

March 2014-June 2014

Sew, join, reinforce, or finish parts of articles, such as garments, books, mattresses, toys, and wigs, using needles and thread or other materials

Controlling Machines and Processes

mixer

Reser's Fine Foods

Topeka, KS

July 2012-October 2012

Follow recipes to produce food products of specified flavor, texture, clarity, bouquet, or color

Mix or blend ingredients, according to recipes, using a paddle or an agitator, or by controlling vats that heat and mix ingredients

Controlling Machines and Processes

Customer Service Representative (CSR)

Alorica

Topeka, KS

November 2010-March 2011

Check to ensure that appropriate changes were made to resolve customers’ problems

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

Determine charges for services requested, collect deposits or payments, or arrange for billing

Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills

Getting Information

Interacting With Computers

Communicating with Supervisors, Peers, or Subordinates

Making Decisions and Solving Problems

Interpreting the Meaning of Information for Others

Identifying Objects, Actions, and Events

Analyzing Data or Information

Judging the Qualities of Things, Services, or People

Thinking Creatively

Experience with: Avaya software, Customer account management software, Customer service and support software, Customer service knowledge generation software, Desktop computers, Dialed number identification systems DNIS

Customer Service Representative (CSR)

Alorica

Topeka, KS

June 2008-June 2009

Check to ensure that appropriate changes were made to resolve customers’ problems

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

Determine charges for services requested, collect deposits or payments, or arrange for billing

Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills

Getting Information

Interacting With Computers

Communicating with Supervisors, Peers, or Subordinates

Making Decisions and Solving Problems

Interpreting the Meaning of Information for Others

Identifying Objects, Actions, and Events

Analyzing Data or Information

Judging the Qualities of Things, Services, or People

Thinking Creatively

Experience with: Avaya software, Customer account management software, Customer service and support software, Customer service knowledge generation software, Desktop computers, Dialed number identification systems DNIS

Education

High School Diploma or Equivalent, General Studies

Highland Park High School

Topeka, KS

August 2003-May 2007

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