Veronica Some
****.********@*****.***
Professional Summary:
Extensive experience as a Business Analyst; maintaining a leading role in all phases of SDLC including requirement gathering, documentation, testing, and project management.
Successfully conducted interviews, brainstorming sessions and focus groups to gather requirements.
Strong understanding in coordinating Joint Application Development (JAD) sessions and Structured Interviews for requirements gathering
Participated in Project Assessment, Gap Analysis, and Requirements Gathering; and converted Business Requirements into Functional Specifications.
Proficient in creating Business Requirement Documents (BRD), Functional Specifications Documents (FSD) and Traceability Matrices.
Proficient in developing Test Cases, and coordinating User Acceptance Testing with Business Customers. Skilled at reviewing test cases to ensure that they are in accordance with requirements, and in assisting in the overall testing process.
Analytical, methodical, and resourceful approach to Problem Solving, Conflict Resolution, Negotiation Strategies and providing Corrective Actions to meet business requirements.
Strong understanding of various SDLC methodologies such as RUP, Waterfall and Agile with hands on experience.
Excellent knowledge of the As-Is and To-Be business processes and experienced in converting requirements into technical specifications for test plans preparation.
Proven record of Team Management and Leadership skills. Self-motivated and dependable, possessing a detail-oriented nature with recognition as a team player.
Education:
Masters of Business Administration, Financial Management
Technical Skills:
MS Visio, MS SQL Server, MS Office and MS Project. SDLC Methodologies such as Agile, Scrum, RAD and Waterfall. Requirements Management, JAD Sessions, Project Deliverables, Artifacts, Activity Diagrams, Use-Cases, User Acceptance Testing and Black-Box Testing.
Professional Experience:
Novartis, East Hanover, NJ August 2014 – December 2016
Senior Business Analyst / M&A IT Liaison
The assignment involved working with the Mergers & Acquisitions IT Group in the coordination of Divestment activities, and Business Analyst activities as required.
Responsibilities:
●Collected and documented requirements from the various M&A IT subgroups to create a centralized SharePoint 2010 M&A IT repository.
●Created the Functional Requirements Document, capturing the functionality to be implemented in the M&A IT repository.
●Maintained an online M&A IT resource sub site, including an "encyclopedia" and FAQs.
●Coordinating workshops with the various divisions/work streams to ensure maximum productivity.
●Working with the Governance team in the design of the Risk & Issue management process to be used during divestment activities.
●Overseeing the implementation of the Risk & Issue Management tool on the SharePoint 2010 portal.
●Responsible for the day to day running of the M&A IT R&I process. Recorded and tracked risks and issues, ensuring follow ups and closure by set due dates.
●Maintaining Action Items and tracking them to ensure a timely closure.
●Management of PMO/Leadership Team meetings, including Agenda preparation, topic assignments and follow up on discussions as needed.
●Performed quality testing on the SP site to ensure requirements were accurately implemented, workflows performed as expected and user access was appropriately managed.
●Provided basic SP 2010 training to end users.
Novartis, East Hanover, NJ Oct 2011 – July 2014
Senior Business Analyst
The projects included:
The migration of databases from Lotus Notes to SharePoint 2010
The SharePoint 2007 to SharePoint 2010 Migration Program
Responsibilities:
●Analysis of the legacy Lotus Notes systems and SharePoint 2007 sites, to understand functionality and existing features.
●Setting up and conducting meetings with stakeholders to collect and analyze business requirements as well as communicate environment limitations.
●Responsible for conversion of business requirements to functional requirements, and the subsequent prioritization.
●Responsible for the creation of Functional Specifications Document. Constant interaction with clients to finalize the Functional Specifications Document for the applications.
●Active liaison between developers and the Business.
●Conducted walkthroughs with end users and stakeholders to gather the modification requests from the users, to upgrade or change functional specifications for the product.
●Assist in the preparation of test cases and reporting bugs and defects.
●Coordination with the Business teams to help them through the UAT process.
●Providing basic SharePoint 2010 training and enhancing user experience with new applications.
Project Environment: MS Word, MS Excel, MS PowerPoint, Lotus Notes, SharePoint 2007 and SharePoint 2010
Citizens Bank, Providence, RI Jan 2010 – Aug 2011
Business Analyst
The project was to develop an automated web based risk management system for the process of recording and maintaining reports from credit card companies.
Responsibilities:
●Elicited, documented, validated and prioritized functional and non-functional requirements using interviews and JAD sessions.
●Primarily involved in gathering requirements for the GUI (Graphical User Interface) screens.
●Conducted meetings and interviews with stakeholders to collect business requirements, and converted them into system requirement specifications.
●Responsible for preparing Software Requirements Specification (SRS) taking functional requirements specifications as a base.
●Interacted with various cross-functional teams on building business scenarios, and understanding expenses and revenue stream.
●Worked as a liaison between developers and users.
●Interacted with the developers to report and correct defects.
●Conducted walkthroughs with end users and stakeholders to gather modification requests from the users
●Performed UAT to make sure that all requirements were catered for in the application.
●Facilitated weekly meetings with the review teams to continuously improve the QA process for the application development.
Project Environment:
MS-Office, MS Excel, MS Access
PNC Financial, Pittsburg, PA Feb 2009 – Dec 2009
Junior Business Analyst
The project was to enhance the existing loan servicing application to include online communications between the homeowners’ insurers and the municipal townships where the properties are located, to pay the insurance and taxes on-time automatically.
Responsibilities:
●Elicited requirements and business process information and documented them in BRDs and FSDs.
●Conducted Joint Requirement Planning (JRP) sessions with Stakeholders, SMEs, and Joint Application Development (JAD) sessions with IT groups. Identified the key changes, and participated in Stakeholder Management to communicate effectively with them
●Acted as primary go between with business users and the IT Team.
●Prepared and analyzed the As-Is and To-Be processes in the existing architecture and performed Gap Analysis.
●Developed workflow scenarios, new process flows and documented the Business Process and various Business Scenarios.
●Prepared graphical depictions of Use Cases, Activity Diagrams and Sequence Diagrams using MS Visio.
●Helped in planning test cases for the system.
●Implementation of system enhancements and conversions which included developing detailed documentation for training and testing.
Project Environment:
MS Office, MS Visio, Rational Rose, MS SQL Server