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Sales Customer Service

Location:
Chicago, IL
Posted:
May 22, 2017

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Resume:

IJEOMA J UWASOMBA

**** *. ****** **., **** ***, Chicago, IL 60647

Tel. 804-***-****

ac0ftq@r.postjobfree.com

Objective:

Professional customer skills, confident and hard-working skin-care enthusiast very interested and excited in a career working in the skin care industry and cosmetics. In addition; continually develop additional skills as a medical esthetician.

Summary of skills:

• Chemical facial peels • Facial treatments (European, corrective, acne, anti-ageing)

• Dermafile • Laser hair removal

• Consultative sales • Advanced skin analysis

• Photo light & Microcurrent • Microdermabrasion (diamond and crystal)

• Ultrasonic Treatments • Skin tightening and body contouring

• Product knowledge (GM Collins, PCA, Bio Elements, SkinScripts Rx, Glymed Plus, dermalogica, Revive,)

Education:

09/2016 to Current Robert Morris University, Chicago, IL: Health Science/Management

06/2015 to 02/2016 Estelle Skin Care & Spa Institute, Skokie, IL: Medical Esthetics Program

01/2005- 07/2005: J. Sergeant Community College, Richmond, VA: Dental Assistant

2000 – 2004: John Tyler Community College, Richmond, VA Associates Degree in Arts

and Social Sciences: Prerequisites for dental hygienist.

2005-2006 Dental Assistant Internship: Dr. Majd Babik @ Crossridge Family Dentistry

1998-2000: Chesterfield Technical Center: Medical Assistant

1999-2000: Medical Assistant Internship: Dr. Hamdy Sayed

Certifications: Advanced Microdermabrasion;

Webinar Completion - Truths and Myths of Skincare;

Webinar Completion – Understanding LED Light Therapy;

PCA Skin Advantage Certified September 2015;

Laser Certified December 2015;

Dental Assistant (2005);

Medical Assistant Certification: 2000.

Licensure: Esthetician, July (2016).

Experience:

03/2017 to Current

Skincare Sales Consultant Nurr Cosmetics Chicago, IL

Skincare sales both B2B and directly to consumers, estheticians, and spa/salon owners

Call and follow up on clients and wrote online blogs on the products

Organize and coordinate the spa and wellness show as an exhibitor

Drive to different spas to introduce, present and demonstrate the product line

Kept a weekly report and feedbacks from all salon visits on excel spreadsheet

01/2017 to Current

Esthetician Ulta Beauty Skokie, IL

Consult with clients and perform face mapping skin analysis

Follow-up and check up on clients 3 days after treatment

Meet weekly and monthly sales and service goals

Always rebook clients and up sell services to meet daily service goal

Advice and make recommendations on home care regimen for clients

08/2016 to 01/2017 Sales Executive

Chicago Vision

03/2016 to 08/2016 Esthetician

South Loop Wellness Center Medical Spa -Chicago, IL

Performed client consultations and skin analysis

Performed IPL laser, laser hair removal, skin tightening, body contouring, and skin resurfacing using elos, Vela shape and Ultra shape machines

Informed clients of appropriate products available to increase retail sales

Maintained loyal and repeat customers; followed up on clients after services

06/2015 to 02/2016 Esthetician/Skincare Therapist Student:

Estelle Skin Care & Spa Institute Student Clinic–Skokie, IL

●Performed client consultations and skin analysis;

●Performed variety of facial treatments and techniques including chemical peels, microdermabrasion, microcurrent and photolight treatments;

●Trained in multiple skincare application including facials, dermafile, diamond and crystal microdermabrasion and electrotherapy;

●Also performed chemical, natural and enzyme peels, Ultrasonic treatments;

●Repechage four layer facials;

●Developed and retained client base of over 80 individuals of all ages with various skin types and conditions and advised clients on proper home- care regimen.

08/2015 to 12/2016

Esthetician Revive skin care line at Barneys New York:

●Worked day spa events 3-4 times a month;

●Superior customer service;

●Developed and retained clients of all ages both male and female with varying skin types and conditions;

●Informed clients of appropriate products available to increase retail sales.

Accomplishments: Promoted and organized sales events;

Coordinated outside make-up artists to consult fellow students make-up lessons;

make-up events (Chicago Make-up Show & Event);

Initiated and Organized Dior’s make-up events at Lord & Taylor;

Initiated, created and managed Sales Team to organize sales events. Extensive product knowledge, sales and customer service experience



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