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Customer Service Administrative Assistant

Location:
Cleveland, OH
Posted:
May 22, 2017

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Resume:

Judith M. Rousselle

ac0fsz@r.postjobfree.com 718-***-**** (Day) 216-***-**** (Evening)

Employment History

****-******* ***** **** *********/Security, The Cleveland Institute of Music, Cleveland, Ohio.

Customer Service, Phone Operator, Monitor activity of Security cameras, Distribute keys to Faculty and Students, Generate studio schedules. Assist all departments as required.

2010-2013 STNA Hospice/Caregiver, Hansen Services, Inc., Lakewood, Ohio.

Provide Hospice and Home Healthcare services. Assist with meal preparation, bathing, dressing and post mortem care.

2009-2010 English Teacher, Hyunmae Elementary School, Anseong, South Korea.

Instructed K-6th grade EFL/ESL.

2008 English Teacher, Colegio Internacional Montessori, Guatemala City, Guatemala.

Instructed 7th grade English Literature and Spelling in a bilingual environment.

2008 Educator, Country Day School, Fraijanes, Guatemala.

Taught English, Social Studies, Science and Drama for Primary and Secondary levels in a bilingual environment. Provided TOEFL preparation.

2007-2008 Missionary, San Jose Pinula, Guatemala.

Assisted in coordinating community outreach programs for various orphanages throughout Guatemala. Assisted in providing home health care for the terminally ill.

2006-2007 Inventory Control Analyst, Volcano Corporation, Rancho Cordova, California.

Tracked, investigated and resolved material variances in the production of Heart Monitors and Catherization equipment. Shipping and Receiving finished goods.

2004-2007 Bookkeeper, Lamps Plus Inc., Fair Oaks, California.

Performed audits, maintained cash drawers for clerks, bank deposits, balanced financial activity and maintained special orders. Assisted with payroll, office support and inventory control.

2001-2004 Components Lab Technician, American Red Cross, Farmington, Connecticut.

Manufactured human blood components for public distribution. Monitored environment and performed Quality Control to ensure OSHA and FDA regulations were maintained. Catalogued products, generated and interpreted production reports.

2001 Assembler, JDS Uniphase, Bloomfield, Connecticut.

Assembled fiber optics using microscopes. Cleaned assembled units prior to final test.

1998-2001 Administrative Assistant, Norconn Services Company, Enfield, Connecticut.

Assistant to the President in composing proposals and contracts to General Contractors. Instituted a safety program in conjunction with OSHA standards. Billing and office support.

Additional Skills

Software Proficiencies: Microsoft Office Suite (Word, Outlook, Excel, Power Point) and Google applications.

Language Skills: Spanish (Intermediate Level Reading, Writing, and Oral)

Certifications

CPR/First Aid Certified (Valid through 2018)

Education

2011 Post Baccalaureate Studies in Nursing, Cleveland State University, Cleveland, Ohio.

2009-2010 Cuyahoga Community College, Cleveland, Ohio.

1989-1994 Bachelor of Arts Theatre, Ashland University, Ashland, Ohio.

Volunteer Experience

2009-2010 Ree Ra Orphanage, Anseong, South Korea.

2006-2009 Orphanage Outreach, Guatemala.

2006 Katrina Outreach, Mississippi.

2005-2007 Community Outreach, Rock Of Roseville, Roseville, California.



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