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Customer Service Microsoft Office

Location:
New Orleans, LA
Salary:
17-20
Posted:
May 22, 2017

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Resume:

Roderick Hawkins

**** * ******* ******

New Orleans, LA 70006

870-***-**** or ac0frn@r.postjobfree.com

Objective

Administration/Clerical/Customer Service Representative/Office Support/Heavy Equipment Operation

Education

Dollarway High School at 4900 Dollarway Road Pine Bluff, AR 71602 (2010-Present)

GPA: 3.2 Major/Accomplishments: Commercial Arts and Junior Mathematics

Summary

•Well organized with experience in administrative support.

•Consistent use of Microsoft Office Word, Excel, PowerPoint, and Outlook.

•Self-motivated multi-tasker who performs with efficiency to accomplish business goals.

•Detail oriented with consistent sense of urgency.

•Excellent interpersonal skills. Excellent written and verbal presentation skills.

Professional Experience

Office Administration:

•Perform general office duties, ordering supplies, maintaining records, managing database systems and performing basic bookkeeping work.

•Preparing invoice, reports, letters, financial statements and other documents, using Microsoft Office.

•Conduct research, compile data, and prepare papers for consideration and presentation.

•Open, sort, and distribute incoming correspondence, including faxes and emails. Prepare outgoing correspondence.

•Review profit and loss, inventory, and goal transactions reports to ensure the company’s goals are met.

Customer Service:

•Greet visitors and determine whether they should be given access to specific employees.

•Keep records of customer interactions, recording details of inquiries and discrepancies.

•Check to ensure that appropriate changes were made to resolve customers’ complaints.

•Check inventory records to determine availability of requested merchandise.

•Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash register, or/and optical price scanner.

Front End Loader:

Load bulk orders operating a front - end loader

Loaded / Unloaded flat bed trucks operating a sit down forklift

Completing orders given to department by Supervisor

Responsible for an Inventory count of product on sales floor to be updated daily

Proficient understanding of working mechanism of front end loader and minor repair work

Repair any errors, defects or malfunctioning that may come up while operating the machinery.

Operate the equipment over rocky or uneven land safely. Drive smoothly under harsh weather conditions.

Perform the usual maintenance and inspection of the machinery and its components. Make certain the machinery is cleaned, fuelled, lubricated regularly.

Employment History

Loader Operator/Yard Manager LKQ Conway 05/2010 to Present

Mortgage Advisor/ Customer Service Wells Fargo 01/2010 to 06/2011

Warehouse Manager/ Customer Service Sears Roebuck 02/2008 to 12/2009

References Available Upon Request



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