Customer Service Microsoft Office

TIFFANY PRIDE

***** ******* ******* ****** *** F10

Athens, AL 35611 256-***-**** ****************@*****.***

DOB: April 1, 1991

SUMMARY

Desired Job Types:

•Part-time

•Full-time

•Temporary

Authorized to work in the US for any employer

10+ years of Cashier experience

10+ years of Customer Service experience

10+ years of Childcare experience

5+ years of warehouse assembly

Almost 6 years of Receptionist experience

COMPUTER SKILLS

55 wpm; Knowledgeable with Microsoft Office

EXPERIENCE

02/08/2017- present General Labor/Production/Assembly, Saargummi in Pulaski, AL

Keeps equipment operational by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs.

Maintains safe and clean working environment by complying with procedures, rules, and regulations.

Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Conserves resources by using equipment and supplies as needed to accomplish job results.

Documents actions by completing production and quality forms.

Contributes to team effort by accomplishing related results as needed.

02/2015-02/2017

Cashier/Customer Service, Publix in Athens, AL

Responsibilities

•Receive and disburse money which usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.

• Resolve customer complaints. Use telephones to reach out to customers and verify account information.

• Greet customers warmly and ascertain problem or reason for calling.

•Assist with placement of orders, refunds, or exchanges.

•Highly skilled in providing prompt and friendly customer service. In-depth knowledge of operating cash register and maintaining cash drawer.

•Well versed in performing monetary transactions such as giving and receiving change.

•Able to maintain clean, neat and correctly stocked check stand and safe and secure work area. Knowledge of gift cards, travelers checks, food stamps, cash, checks, processing coupons, and refunds.

•Demonstrated ability to balance all transactions run through assigned register, including layaway payments, checks, register receipts, currency, and credit card. Proven record of processing exact and efficient sale and return transactions.

•Able to maintain knowledge of current product location

April 2016

(2ND JOB)

Assembly/Production, Magneti Marelli in Pulaski, TN

Responsibilities

Prepared work to be accomplished by studying assembly instructions, blueprint specifications, and parts lists; gathering parts, subassemblies, tools, and materials.

Assemble components by examining connections for correct fit; fastening parts and subassemblies.

Verify specifications by measuring completed component.

Resolve assembly problems by altering dimensions to meet specifications; notifying supervisor to obtain additional resources.

Contribute to team effort by accomplishing related results as needed.

10/2013-2/2015

Cashier, Windmill Beverages in Madison, AL

Responsibilities

•Greeting customers

•opening and closing store

•depositing money into safe

•operating register

•assisting customers (via telephone or in person)

•daily inventory

•daily stocking

•maintaining clean work area

•create displays with co-workers

5/2009-10/2013

8/2009-

12/2009

(2nd Job)

Receptionist/Cashier/Customer Service, B&D Clothing in Athens, AL

Responsibilities

•Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

•Directs visitors by maintaining employee and department directories; giving instructions.

•Maintains security by following procedures; monitoring logbook; issuing visitor badges. Maintains telecommunication system by following manufacturer's instructions for house phone and console operation

•Maintains safe and clean reception area by complying with procedures, rules, and regulations.

•Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

•Contributes to team effort by accomplishing related results as needed.

General Labor/Production/Assembly, GE in Decatur, AL

Keeps equipment operational by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs.

Maintains safe and clean working environment by complying with procedures, rules, and regulations.

Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Conserves resources by using equipment and supplies as needed to accomplish job results.

Documents actions by completing production and quality forms.

Contributes to team effort by accomplishing related results as needed.

EDUCATION

May 28, 2009

Graduated from Athens High School in Athens, AL

May 2015-May 2017

Currently enrolled for Business Administration Office Management

J F Drake State Technical College - Huntsville, AL

Expected graduation date: May 2018

Contact this candidate