MELISSA R. PRIDEMORE

PHR, SHRM-CP

843-***-****

ac0flh@r.postjobfree.com

www.linkedin.com/in/melissa-pridemore/

SUMMARY

A high-energy human resource professional eager to contribute a comprehensive and diversified background to drive personnel initiatives and actively support a top employer in optimizing employee performance and business goals.

CAREER PROFILE

Demonstrated leadership and facilitation skills

Record of progression to positions of increasing authority and responsibility

Excellent written and verbal communication skills

Expertise in training & development

Skilled in recruitment, evaluation and hiring for job descriptions across multiple levels

Engaging classroom presenter

Extensive customer service training and focus

Proven ability to lead management in performance improvement, counseling and employee development

Excellent capacity to initiate and implement HR strategic plans

Strong focus on quality and meeting organizational objectives

Outstanding capacity in planning, analysis and problem-solving

Effectively interact with diverse groups and professionals at all levels

Well organized multi-tasker with strong detail orientation PROFESSIONAL EXPERIENCE

Belimed, Inc., Charleston, SC January, 2016 – May, 2017 HR Manager

• Direct an HR team of four supporting 220+ employees across 34 states

• Manage annual departmental budget of $700K

• Develop, implement and facilitate comprehensive onboarding program which now serves as global model

• Manage implementation and training of new global performance management system, Umantis

• Direct the transition of applicant tracking system from Jobvite to Umantis eRecruiting including data transfer of 19,000+ records and management training

• Lead effective change management in implementation of new Payroll, HRIS and 401(k) provider to ADP, resulting in saved productivity of 450+ hours annually

• Leverage Glassdoor as a recruitment tool to increase employee engagement and drive satisfaction ratings from 2.7 to 3.4 in under three months

• Partner with senior leadership team members to develop new safety program resulting in a 13% decrease in reportable injuries

• Develop and facilitate US training for all Global HR initiatives performance management, exit interview process, performance improvement process, recruitment methodology

• Manage credentialing process for 120+ field employees

• Restructure job and compensation model for US service organization reflecting structured levels and pay bands to incentivize staff and control turnover costs

• Review, develop and implement Global HR policies and procedures ensuring clear alignment with business needs and compliance with relevant legislation

• Articulate the values and culture of the organization and propose HR management activities which support the culture

• Direct the recruitment and talent management processes and systems to ensure qualified personnel are recruited, developed and motivated to achieve business objectives; under my direction, hire, onboard and train over 75 staff members in a diverse and remote environment Seacoast Church, Mount Pleasant, SC 2008 - 2016

HR Analyst

• Oversee all HR functions for 12 physical locations and 350+ employees

• Direct entire employee lifecycle from recruitment to separation

• Develop, implement and manage risk management programs to mitigate adverse outcomes throughout company processes

• Originate multiple systems and templates for efficient and effective HR management

• Complete annual compensation survey to include analysis of data received and presenting recommendations to senior leadership

• Ensure consistency and compliance with policies/procedures, employment laws and regulations

• Spearhead task force to select and implement new company-wide HRIS solution

• Assist managers with conflict resolution and employee counseling Southeastern Business Solutions, Mount Pleasant, SC 2005-2007 Director of Administration

• Directed all aspects of company administration including payroll, revenue recovery and HR

• Directed entire employee lifecycle from recruitment to termination

• Maintained relationships with strategic business partners Ortner Law Firm, Charleston, SC 2003-2005

Legal Assistant

• Provided critical support to Senior Attorney in general practice firm

• Served as Project Manager for 400+ member class action suit

• Partnered with co-council at several law firms throughout the community

• Opened, organized and maintained case files

EARLIER BACKGROUND

Prior to 2003, had an extensive 10-year career working for some of the largest retailers in the country. Led teams comprised of both commissioned and non-commissioned sales professionals. Through these positions developed superior customer service, time-management, and people management skills. Consistently recognized for innovations in hiring and training. Served as a core team trainer for regional Gap store managers, specifically in the area of payroll management. Offered a position at the Gap corporate office in San Bruno, CA, writing training and development curriculum for Gap, Banana Republic and Old Navy. EDUCATION

Virginia Polytechnic Institute and State University B.A. English

Concentration: Technical, Analytical and Non-fiction Writing Minor: Communication Studies

PROFESSIONAL AFFILIATIONS

Society of Human Resources Management Member

TCHRMA local SHRM Chapter

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