DEBORAH A. YANCEY

*** *********** **

BEAR, DE **701

HOME: 302-***-**** EMAIL: ac0fl4@r.postjobfree.com CELL: 302-***-****

Summary

Human Resources Professional offering over 20 years of experience within various industries including for-profit and not-for-profit industries. Specializing in building effective work teams, collaboration, professional development, strategic planning, employee relations, performance management, vendor management, employee engagement and diversity initiatives,HR project management and benefit/compensation administration.

Professional Experience

SOLENIS, LLC Wilmington, DE 2/2016- Present

Sr. Global Benefits Analyst

Manage the benefit programs for a self-insured, chemical organization of over 3,000 employees globally. Benefit plan administration include medical, dental, vision, flexible spending, health savings accounts, 401K, FMLA, short/long term disability. Ensure the compliance of health & welfare plans and retirement plans. Complete all required federal filings. Adhere to the Affordable Care Act requirements. Electronically manage the payments of monthly/biweekly invoices, provide verification of payments on a monthly basis. Successfully implemented a wellness program designed to provide employees an opportunity to develop a healthier lifestyle, while earning premium discounts and health savings account credits. Manage a benefits operating budget of approximately 12 million dollars.

DEL-ONE FEDERAL CREDIT UNION, Dover DE 10/ 2010 – 12/2015

Director, Human Resources

Develop, plan and administer strategic direction for Human Resources department. Ensure policies and procedures are within compliance with state and federal laws. Manage and oversee activities that involve recruitment/retain/onboarding, training, payroll, benefits, compensation and employee relations programs for a 10 branch credit union. Oversee performance appraisal program- serving as a resource for all levels of management. Manage vendors for benefits and payroll. Conduct investigations with fair resolutions with employees, management and legal counsel when necessary. Manage, coach and council HR Generalist and Trainer. Submit and represent HR documents as required for presentation to CEO and Board of Directors. Oversee an annual operating budget of over $1,000,000.

Revamped Compensation program and Performance Appraisal to electronic preparation and submission.

Enhanced employee screening and background check process by improving vendor product while saving 12% of budgeted amount.

Realized 4% company savings for Health Benefits while increasing benefits received for employees.

Developed employee incentive program to encourage productivity and goal attainment.

Improved employee recognition and service award employee of the month/quarter/year programs by engaging cross functional roles and departments.

MACY’S, Christiana Mall, Newark, DE 9/2009 – 10/2010

Human Resources/Operations Associate

Perform day to day operation activities such as communicate new sales campaigns to management, scheduling on-call and part time employees, and run ad-hoc sales reports for analysis. Provide outstanding customer service to customers, management and sales associates.

ASTRAZENECA PHARMACEUTICALS, Wilmington, DE 9/2003 – 5/2008

AA/EEO/Diversity Project Manager

Maintain AA/EEO standards by identifying areas of improvement, creating reports, and conducting quality control audits for OFCCP. Improved outreach, inclusion, recruitment and hiring for people with disabilities and veterans. Planned, developed and executed compliance and diversity training programs and manuals using internal and external resources via on-line and classroom experiences. Drove efforts surrounding an inclusive culture by conducting employee engagement surveys, identifying champions and building liaisons.

Developed diversity and inclusion strategy with emphasis on people with disabilities and veterans by making recommendations, research and data analysis for EEOC audits.

Developed and designed an interactive Disability Awareness web page on Diversity web site.

Created Disability Advisory Committee and advocacy group and assisted in recreating employee network group for military families.

Led annual National Disability Employment Awareness Month activities: Disability Mentoring Day, Guest Speakers and Lunch and Learn events with $50,000 annual budget.

Improved self-identification process, hiring interns and full-time people with disabilities by 2% of employee population.

ING DIRECT, Wilmington, DE 3/2000 – 5/2002

HR BusinessPartner/ Compensation & Benefits

Developed HR policies and procedures for new organization. Strategically partnered with Sales and Technology teams to consult on HR issues, performance management and talent management. Managed compensation and benefits. Managed payroll using PeopleSoft system. Performed Market Analysis Surveys to determine pay competitiveness and equity within geographical area. Generated, verified and approved salary forms for all merit /promotion/adjustment increases for specified work teams. Coordinated annual bonus calculations. Developed and maintained benefits and retirement plans by working with external vendors and internal finance departments. Review monthly invoices, vendor management and reports for accuracy. Mentored and supervised one direct report on a daily basis.

Developed original process to determine salary ranges/band for startup organization.

Designed and implemented employee benefits for startup organization including: Time off bank, medical, dental, life insurance, disability benefits and retirement pension plan 401K within specified budget.

Developed and presented compensation and benefit portion of Management Training seminar.

Led team for on-line employee handbook development, provided training on how to use handbook.

Developed and conducted specialized Management training to ensure employees were knowledgeable of company policies/laws.

Managed annual budget of $500,000 per year.

HOSPITAL BILLING & COLLECTION SERVICE LTD., New Castle, DE 1/1990 – 3/2000

Senior Human Resources Manager (1996-2000)

Served as internal resource to managers to ensure adherence to all State and Federal employment laws, policies and procedures. Managed and provided professional development to department of three to five direct report employees. Reviewed budget on annual and quarterly basis. Provided counseling to all levels of employees up to and including executive management. Managed terminations and conducted exit interviews analyzing reoccurring trends for purpose of improving retention. Administered employee benefits including: medical, dental, life insurance, disability benefits and retirement pension plan -403B and defined contribution plan. Maintained all aspects of retirement including: enrollments, terminations, loans and withdrawals. Completed tax Form 5500 for all benefits. Coordinated with State Workers Compensation insurance carrier. Managed payroll processing and benefits administration via the use of ADP payroll system. Graded and priced new positions. Performed Market Data Analysis Surveys and HAY grading system to determine pay competitiveness and equity. Generated annual/monthly Performance Appraisals notices, and approved salary forms for all merit/promotion/adjustment increases. Other roles include: Manager, Benefits & Compensation-1993-1996, HR Generalist- 1990- 1993

Managed financial/budget for department consistently realizing 2-5% cost savings annually.

Organized and conducted all employee relations investigations and related negotiations, including those that required legal action and documentation for the Department of Labor with 65% success rate.

Successfully designed and presented transition from employer paid indemnity plan to employee/employer cost shared cafeteria plan to management and staff.

Managed employees return to work earlier than expected 80% of time due to interactive process and meeting reasonable accommodations.

Successfully researched updates and additions to entire compensation and benefits process. Implemented cost efficient, user-friendly self service functions for employee population.

Completed a revised, user friendly employee handbook. First handbook to be located on-line.

Managed comprehensive budget of $900,000 per year.

Education

Human Resources Certification Institute -PHR

SHRM Certified Professional -SHRM-CP

Wilmington University, Wilmington, DE

MS in Management, Human Resources

University of Delaware, Newark, DE

BS in Human Resources, Community and Family Services, Minor: Sociology

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