Customer Service Sales
Resume:
RITA MACHADO
Pelham, NH
********@*******.***
OBJECTIVE: A position that will provide opportunity for increased skill and knowledge in the evolving field of Administrative/clerical
COMPUTER
SOFTWARE
EXPERIENCE: Microsoft Word, Excel, Microsoft Windows and PowerPoint.
WORK
EXPERIENCE:
2/16-Present Supreme Housing Rental
Customer service/Bookkeeper
Answering incoming calls
Customer Service/Front desk
Collecting rent payments/Motel and Storage
Bookkeeping/Accounting
Filing
5/05 – 02/13 Lowell General Hospital, Lowell, MA
Medical Transcriptionist
Transcribe reports for Radiology Department
X-rays
CT Scans
Ultrasounds
MRI’s
Mammograms
5/93 – 11/08
Majesty Cleaning Service, Lowell, MA
Self Employed Cleaning Service
Duties include cleaning appliances, countertops, and cabinets, washing floors, vacuuming, dusting, window ledges, baseboards and fully clean bathrooms.
7/92 – 2/93 Badger Engineers Inc., Cambridge, MA
Word Processor – Word Processing/ Proposals Department
Developed specifications, engineers’ resumes for future onsite work
Typing assignment letters, equipment lists, minutes of meeting, letters, memos, trip reports, weekly and monthly reports, material listings
Department telephone coverage
8/91 – 6/92 Laboratory Technologies, Wilmington, MA
Receptionist/Secretary
Receiving and directing all incoming calls, greeting visitors, handling pre-sales calls, and telephone inquiries for sales leads, literature fulfillment
Taking orders for purchasing department
Provide clerical support to Director of Sales/Director of Marketing
Maintain an accurate record of sales leads, and monitor an up-to-date record of the customer database
Handling mailroom tasks, and distribution of sales leads and literature requests on a daily basis
8/89 – 1/91 Yardney Technical Products, Waltham, MA
Secretary to Marketing Manager/Manufacturing Manager
Technical typing of proposals, reports, tables, correspondence, and spreadsheets
Maintain a complete, accurate and accessible data retrieval system of Material Safety Data sheets
Monitor time cards and absentee/tardy records for Production Personnel
Coordinate travel arrangements for administrative and manufacturing staff
Receptionist/Switchboard operator ensuring that visitors are properly signed in and proper on-site personnel notified
Maintain an up-to-date visitors log and monitor maintenance personnel log
EDUCATION:
1/05 – 5/05 Northern Essex Community College, Haverhill, MA
Cooperative Education – Completed 180 hr. intensive coop program
Lowell General Hospital
1/04 – 5/05 Northern Essex Community College, Haverhill, MA
Certificate – Medical Transcription
9/00 – 12/00 Middlesex Community College, Bedford, MA
Introduction to Human Services
Substance Abuse/Alcoholism Counseling Certificate
2/89 – 7/89 Computer Processing Institute, Cambridge, MA
Diploma – Word Processing Office Automation
600 Hour Intensive Course
9/78 – 5/82 Lowell High School, Lowell, MA
Diploma
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