Daniel Gonzales
Martinsburg WV *5404
*******@*****.***
Professional Experience:
** ***** ** ********** **********, with a strong background in executive management and operations. Analyze customer needs and formulate solutions to sell value by utilizing all company resources available.
27 years of strong customer and employee communications skills for good company relations. I have a proven record of consistent success in developing innovative strategies to improve advancements for company operations and growth.
Accurate use of financial formulas to forecast future market trends and product sales I was able to forecast product movements in world trends. Lead negotiator for new business in Central and South America between government and company developments.
Fluent with Bilingual - English / Spanish.
MILITARY
United States Army - Sergeant
1980 – 1983
EDUCATION AND SKILLS
Nova University,
Certificate in Computer courses - 2000
Rushville University
Graduated ( MBA )
G M
Pilot/Flying J
2014 - Present
. Day to day operation of a travel centers with over 2000 customer each day, fast pace of 11,000 sf
. Store with professional drivers and locals guest .
Store Director
Thrift Town
Repurpose retail sales. Thrift Store helping a friend out.
Director of sales and operation South America
Feld Entertainment
2008 – 2014
Budget Administration/Accountability/P&Ls /Team Development/Motivation
Inventory asset controller /merchandise and equipment Coordinator
Training/Instruction Teaching Programs /Security Monitoring/Operations
Task Management/Quality Management/ Retail Management/Consultant
Troubleshooting/Problem Solving/ Field Operations/Sales trainer
Market/Product/Reporting Analysis/ Consumer products/ Development
Regional Operations Managers /Store Operations/Sales/District manager
Development of New Projects in North and South America
Handled merchandise as well as equipment inventories in warehouse to include shipping to and from Latin America.
Retail Sales, review monthly Profit and Loss statements, sales and operations training.
Met with Government officials in Latin America, for E customers and banking setups, product testing as well as submitted budget for Latin America.
Manage product and development overview and quality control, Marketing and pricing review. Oversee transportation of all equipment and merchandise from warehouse and inventory control to Latin America and back to US. Meet with promoters to negotiate current and future contracts.
Business development, written SOP for customer complaints, employee conduct, review all legal and tax obligations for each country in South America
General Manager
SAM’S CLUB – Rocky Mountain, NC
2004 – 2008
Handled new store opening to include construction job oversight set up temporary HR triage stations as well as selected a team to conduct interview of possible new employees.
Handled public relations speaking for the company at each new club opening, as well as meeting with City Mayors and City Council on a weekly basis to ensure all city requirements were being complied with.
Handled and maintained ordering of all new equipment and inventory control as well as quality control and accountability of company assets.
Assembled teams of managers to go to New Orleans after Katrina storm to ensure reopening of stores for the company as volunteers and to help restart economic growth.
Ethnic Sales Director
FOODMAX/BRUNOS – Macon, GA
2002 – 2004 closed
Handled and setup 64 stores with a full line of Ethnic products, in order to target these markets.
Worked with store directors and their staff to implement proper ordering and stocking processors for the southern company areas and developed new programs for company movements of products.
Handled inventory control of total store as well as quality control.
Regional Pricing Director
FLEMING WHOLE SALE DIST – Dallas, TX
1998 - 2002 closed
Worked with independent store owners in setting up traffic patterns of merchandising and pricing as well as conducted pricing survey in order to help store owners to compete with Wal-Mart and other retail operations.
Designed profit tracking programs for retail owners, setup electronic pricing for a more effective pricing program and to assist in helping with reduction.
Managed the Dallas warehouse for inventory control and quality control.
Regional Operations Director / HR West Coast
GIGANTE SUPERMARKET – MEXICO
1994 - 1998 – Four year Contract closed
Due to my retail back ground a previous boss with Safeway asked if I could head up the HR department, the company was going through a large growing event. I set up and started to hire for new stores that were being built, after two years. . In charge of ordering of all new equipment and inventory control and accountability of company assets.
Promoted to Director of Operation.
District Manager
HYDE PARK MARKET/FLEMING – Dallas, TX
1990 - 1994 closed
Direct daily operations of 10 retail store with sales of over 140ml per year. P&L and budget Responsibilities.
Joined as a Member of the Chamber of Commerce and volunteer for hurricane evacuations for company involvement in the community.
Customer satisfaction and employee relation, also store audits on a bi-yearly bases.
Store Manager
Safeway Store Inc
1979 – 1980 and 1983 – 1990
. Direct day to day operation, cash control, sales, working with department heads to achieve
Personal and company goals, teaching couching and promoting. Started as a bagger, and in
Five years become store manager. From 1980 to 1983 I served my country in the US Army.