Glennys Trinidad

glennystrinidad*,Mobile:809-***-****, Email:ac0fiz@r.postjobfree.com

TARGETING ROLES IN:

QA Engineer – Quality Assurance – Industrial Engineer – Methods Engineer Focus on innovative ways to engage people

HIGHLIGHTS

4 years experienced in Quality department. Excellent knowledge working on projects to design and implement an integrated quality management system that enhance the quality of production processes of Plastics manufacturing (with different processing techniques: blown, thermoforming, injection, extrusion and molding).

Ability in process analysis, ensuring it compliance and efficiency of operations and improving productivity by monitoring their performance after implementation to prevent reoccurrence of flaws. Use of tools such as PDCA, FMEA, root cause analysis, time-study methods and practical problem solving; during daily operations within the product and operational standards.

ISO 9000/9001 Development and maintaining of procedures. Knowledgeable of ISO disciplines.

Solid expertise in SAP, implementing the PM module, based on its application and integration with the modules CO, FI, SD, QM, PP, MM. This project also may consider the Roll Out of Pac Tech Company.

3 years experienced in Sales department. Strong background improving sales of the assigned market and the company revenues for increasing profitability and product sales volume by developing a dynamic team and establishing plans and strategies.

Team oriented leader who stimulate positive change needed for success. PROFESSIONAL EXPERIENCE

Relevant Experience

Sales Manager

AVON, Dominican Republic

2008 - 2011

Accomplishments

Stimulator growth of client-staff portfolio by developing profitable business relationships with clients in Q1.

Continuous improvement of the zone and expanding customer base using educational programs for sales representatives.

Pushed individual sales in a 17% by analyzing the KPI ́s accomplished, managing plans and strategies to ensure get the estimates and using sales tips and training.

Drove Representative leaders reached a 26% over their individual sales against last year in the assigned market.

Gave over 92% of the sales projections and raised the staff in a 14% with the closing sales opportunities annually using the implementation of strategies, tactics and actions achieving the objectives of the zone, ending Q4.

Became a trusted Sales Manager for key sales representatives by establishing continuous improvement’s feedback to guarantee the receipt of good services and developing and performing all sales activities in the assigned market.

Processes and Methods Analyst

DIESCO, Dominican Republic

2005-2008

Accomplishments

Managed 100% successfully PM module project staff (supported by PM Consultant) and became Advance User for PM module-, version 6.0, using ASAP methodology and a support for the project Solution Manager tool, to develop the Maintenance Management for DIESCO Company and their administrative areas. The project was based on the application of the PM module and the integration of the modules CO, FI, SD, QM, PP, MM. Also considered the Roll Out of Pac Tech Company in Puerto Rico.

AchievedALLInternal Customers and Administrators satisfactions by consistently preparing, inspecting, compiling, and assembling this project implementation accurately in a timely manner.

Exceeded the company standards and expectations in accordance with standards established in PM module, reducing maintenance costs in 10% in equipment’s complete failure or deterioration over time.

Managed PM module teamwork to meet deadlines by working at a quick and steady pace while maintaining quality/error free work.

Solved 100% troubleshoots problems using strong communication skills in an effectively and promptly manner to PM Consultant, this help to eradicate unplanned outages and equipment breakdowns in 27%.

Increased productivity and sales, participating in QA committee to strengthen Internal Customer relationships through weekly meetings and reports.

Expanded the commitment to quality at all levels.

Enhanced Quality department performance and affected the overall company by reaching engagement of all for process performance to standard (best practice): Process definition, Process control and metrics and Process training (in all used processing techniques: blown, thermoforming, injection, extrusion and molding).

Displayed strengths as customer-centered and ensured 92% the quality of products and services provided by analyzing and modifying quality assurance program.

Created relevant Quality training programs for employees using quality ́s know-how, reducing the continual introduction of defects and errors into daily operations and processing techniques: blown, thermoforming, injection, extrusion and molding.

Increased 95% working knowledge of machine codes by setting up new methods for improvements: Created process documentation of all manufacturing processes involved (for Quality, Production, Maintenance, Raw Materials-Inputs, Sales and Distribution, Marketing, Purchase, Technology of Information and Human Resources departments). Created Quality Manual. Created a style for quality regulations and quality assessments based on monitoring data flow against quality standards. Temporary Job

XSTRATA NIKEL, Dominican Republic

2004 - 2004

Accomplishments

Collaborated closely Software for monitoring and controlling environmental factors. Responsibilities

Monitored Preventive and Corrective Actions. Led Software for tracking, monitoring and controlling environmental factors, ISO: 14000 Management. Participated in Corrective, Preventive and Predictive Maintenance Planning, using FMEA. Participated in Internal Audit ISO: 9000. EDUCATION

Master's Degree - Quality and Productivity Management / Instituto Tecnologico de S D, Dominican Republic. Bachelor’s Degree - Industrial Engineer Cum Laude / Instituto Tecnologico de S D, Dominican Republic. LANGUAGE ABILITIES & COMPUTER SKILLS

English – Fluent / Spanish –Native Windows 8–MS Office 2010 (Word, Excel, P.Point, Visio) PROFESSIONAL CERTIFICATIONS & LICENSING

Coaching Introduction Course - Dominican Republic 2015 Internal Auditor EMS-14001:2004 - Dominican Republic 2011 Establishing an effective and independent internal audit service for the management support of ISO:14000 requirements and structure. Conducting Internal Control evaluation and risk assessment to identify areas requiring management intervention in Environmental Planning, Implementation, Operational Control, Emergency aspects. SAP PM MYSAP 6.0 - Dominican Republic 2008

Advance User that implements the PM module project version 6.0, using ASAP methodology and as a support for the project Solution Manager tool, to develop the Maintenance Management.

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