ERIKA CHAMBERLAIN

**** ******** ****

Richmond, VA 23234

804-***-****

JOB OBJECTIVE:

Seeking a challenging position that would allow me to utilize and expand the skills and experiences that I have acquired through my past work history.

PROFESSIONAL SKILLS AND ABILITIES:

● Ability to learn and take on new tasks

● Excellent communication and customer service skills

● Cheerful outlook, positive attitude

● Ability to work under pressure

● Accurately handles cash

● Pays close attention to detail

● Works great with a team

● Ability to multitask

WORK EXPERIENCE:

Retail & Technical Consultant, S print, Mechanicsville/Midlothian, Virginia, 12/2014-Current

● Responsible for overall guest experience, which included developing professional solutions for customers’ wireless needs through professional product knowledge and enthusiasm

● Maintained the integrity of store operation procedures: opening, closing, inventory, point of sale paperwork, record keeping, cash management, and maintaining store appearance in all areas of store.

● Troubleshot diagnosed, repaired, and process transactions for Service and Repair customers Dispatcher, Kings Dominion, Doswell, Virginia, 06/2014-11/2014

● Communicate between associates and transfer messages and calls

● Record data

Deli Clerk, Kroger, Mechanicsville, Virginia, 02/2014-06/2014

● Take orders

● Slice deli meats and cheeses for customers using industrial slicer Server, Cracker Barrel, Mechanicsville, Virginia, 05/2013-11/2014

● Greet customers warmly

● Prepare and serve food based on customer request

● Provide excellent customer service

Host, Awful Arthurs, Mechanicsville, Virginia, 05/2013-09/2013

● Welcome customers and seat them

● Provide excellent customer service

● Assist servers during busy times as needed

Ride Host, Kings Dominion, Doswell. Virginia, 02/2012-06/2012

● Greet and welcome guests on the rides

● Ensure guest safety

● Operate rides and adhere to safety guidelines

EDUCATION:

Graduate, King William High School, King William, Virginia, 09/2008-06/2012 Currently Pursuing, J. Sargent Reynolds Community College, Virginia, 08/2012-05/2013 VOLUNTEER EXPERIENCE:

King William Community Food Bank, King William, Virginia, 2011-Present Toys for Tots/Toys for Teens, King William, Virginia, 2012- Present Fatherhood Program, King William, Virginia, 2014-present Shopper, YMCA’s Back to School Program, West Point, Virginia, 2010- Present Event Volunteer, Pamunkey Baptist Association, King William, Virginia, 2010- Present