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Customer Service Manager

Location:
Peoria, AZ
Salary:
7.00
Posted:
May 23, 2017

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Resume:

Lois Ann Koktavy

***** ***** ******** ******, *** City Arizona 85373 702-***-****

ac0f8k@r.postjobfree.com

SUMMARY OF SKILLS

-Great customer service skills and maintains an effective working relationship with co-workers, administration,

Serve Safe Certified, Updated Food Handler Card

-Excellent experience with databases and experience running queries and reports.

- Ability to effectively communicate with diverse populations and work as a team player.

-Ability to multitask while meeting deadlines.

- A strong work ethic with the commitment to great detail and excellence in all projects.

- Proficient in Microsoft Word, Outlook, PowerPoint, Excel & Access.

EXPERIENCE

Accounting & Financial Experience

-A/P, A/R utilizing QuickBooks and intuit for all companies.

-Processes semi-monthly payroll, mandatory quarterly and annual reports, year-end forms.

-Prepares cash flow statements.

-Prepares monthly property management reports for business.

-Deposits and records all incoming revenue, performs bank reconciliations.

Office Administration Experience

-Manages e-mails, schedules appointments and maintains calendars.-Helps develop and enforces all company policies. Performs computer application services including but not limited to correspondence, manuscripts, memos, and work plans utilizing MS Word and other programs.

-Processes blanket invoices, petty cash reimbursements, and check requests. Coordinates meeting agendas.

-Answers multi-line phone lines daily and communicates effectively.

WORK EXPERIENCE

Village Inn

9490 West Northern Ave

Glendale, AZ 85305

Hostess/Server/Lead Supervisor. 3/2017-Present

Fry’s Grocery store

2501 N. Lake Pleasant Parkway

Peoria, AZ 85383

Cashier 1/2017-3-24-17

CDS @ Costco

Demonstrator Glendale AZ 4/2016-1-9-17

ASM/Advantage Solutions Las Vegas NV

Event Specialist 7/2015-3-19-16

Clark County School District, Las Vegas NV

Substitute Teacher/Teacher Assistant 8/2015-1/14-16

North Las Vegas Police Department Volunteer-Administrative Assistant 2/2015-4/2016

CTBB, Las Vegas, NV

Property Management 6/2013-3/2016

CSN Human Resources, Las Vegas, NV 11/2012-05/2013

Student Worker

Peoples Trucking, Las Vegas, NV 08/1995-12/2010

Owner

Denny’s Restaurant, Scottsdale AZ 1986-1988

Server/Training Assistant Manager

Denny’s Restaurant, Seattle Washington 1988-1989

Restaurant Manager

Gustavus Adolphus College St.Peter MN. 1973-1979

Floater ( Dish Room, Cafeteria, Bakery, Kitchen, Coffee Shop,

Catering Weddings, Nobel Peace Conference)

EDUCATION

College of Southern Nevada

State of Nevada

St. Peter High School

Food and Beverage Management

Real Estate license

High School Diploma



Contact this candidate