John Paul Thomas

ac0eyn@r.postjobfree.com *** Heritage Drive, Milford, MI 48381 248-***-**** www.linkedin.com/in/jthomas128

Business Development Manager

Consultative sales management professional with 25+ years of experience meeting or exceeding sales and business development goals while building strong customer and community relations. Successful developing new and existing business, and maintaining a strong pipeline. Effective communicator presenting, negotiating, and building vendor relationships, interacting with decision makers and stakeholders, and training and managing cross-functional teams.

CORE COMPETENCIES

New Business Development

Sales Management

Closing & Follow-Through

CRM / Salesforce

Team-Building Leadership

Strategic Planning

Account Management

Conflict Resolution

Relationship Manager

Negotiations / Presentations

Customer & Vender Management

Written & Verbal Communication

Professional Experience

Huffmaster, Troy, MI 2016 to Present

Business Development Manager, VirSec

Recruited to drive new business development for the VirSec division of Huffmaster’s Protective Services Group. Identify selling opportunities, build key relationships, analyze customer needs, present solutions, and negotiate and land contracts. Deliver presentations, answer questions, and generate and management documents.

UPS Store, Ypsilanti, MI 2004 to 2016

Sales Manager / Owner

Started company as a new franchise and drove business to $400,000 in annual sales. Developed and maintained budget and business strategies. Hired, trained, and supervised staff. Expanded services which significantly increased sales, upsold to customers, and provided unmatched customer service. Led operations, marketing, business development, managerial and succession planning, and community engagement.

Key Accomplishment:

Achieved break-even cash flow in first 6 months in business, with the average business taking up to 24 months.

Access Interactive, Novi, MI 1994 to 2003

Vice President Marketing and Sales / Owner

Partnered with Access Computer to create Access Interactive which sold and serviced computer hardware to small businesses and the education market. Managed large corporate accounts, P&L, purchasing, marketing, and community awareness in industry trade shows and mass mailings. Recruited, mentored, and led sales team of 10 sales representatives in product and service contract sales. Completed 100-150 cold calls daily and assisted customers through entire sales process and follow-up. Utilized CRM and new marketing strategies. Developed new business relationships; provided excellent solutions and customer service.

Key Accomplishments:

Grew business from $1 Million to $15 Million in annual sales before selling to partner.

Aggressively negotiated complex bank financing and business lines of credit.

Collaborated with several departments including human resources, finance and marketing to improve processes and assist staff and customers.

BSM Computers, Richardson, TX 1989 to 1994

National Sales Manager

Recruited, trained, mentored and managed 8 sales offices leading 106 sales representatives in throughout the United States. Grew personal territory to a 500+ customer base. Established and tracked performance measurements for sales and marketing departments. Participated in the managerial planning and succession planning, and developing account management strategies. Partnered with HR and marketing departments on various projects and procedures. Critical in transforming the company from a private to publically traded company. Ensured sales force adhered to policies and procedures.

Key Accomplishments:

Ranked as #1 of 120 representatives in sales, company-wide.

Increased sales 88% monthly to more than $500,000 monthly.

Instrumental in helping company sales skyrocket from $13 Million in annual sales to more than $350 Million.

Microtek, Livonia, MI 1988 to 1989

Sales Manager

Hired to sell computer hardware for this successful company that was #2 in the Midwest at the time. Covered the Michigan and Ohio territory. Conducted cold calls and in person b2b meetings with technical and nontechnical executives and executive decision makers. Discussed potential customer needs, advantages and process. Helped customers throughout entire buying process; delivered outstanding customer service.

Key Accomplishments:

Recognized 2 years in a row with the “Highest Corporate Sales” and “Most Business Generated” awards.

Supervised 340+ small business and retail computer stores VAR, OEM and retail.

Educational Background

Western Michigan University, Kalamazoo, MI

BS in Marketing

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