Curriculum Vitae

PERSONAL DETAILS:

Name: Nabakooza Pauline

D.O.B: 2/2/1988

Nationality: Uganda

Visa Status: Tourist Visa

Cell: +971*********

Mail: ac0euu@r.postjobfree.com

CAREER OBJECTIVES

To offer diligent, persistent and consistent services towards the expectations, goals and objectives of my employer with a personal intent of setting a life time productive landmark in this so dynamic revolving and competitive economy. WORK EXPERIENCE

2013-2016 Ruwenzori Courts, Kampala-Uganda CUSTOMER CARE Duties/Responsibilities

Direct, relate and receive telephone messages.

Receive guests with a smile and direct them accordingly.

Provide word processing and secretarial support.

Running Registers.

Resolve service problems and clarify customer complaint.

Recommending potential services and management by collecting customer information.

Pick up and deliver the mail.

Maintain the general filing system and file all correspondences.

Respond to public inquiry.

EDUCATIONAL QUALIFICATION:

Uganda Advanced Certificate of Education (U.A.C.E) Uganda Certificate of Education (U.C.E)

. 2011-2012 Diploma in Information Technology

PERSONAL SKILLS

Excellent listening and verbal communication skills.

Immolate presentation, always well smartly dressed.

Knowledge of cataloging and inventory techniques.

Physically fit and able to walk around for long periods.

Having a clear voice and excellent telephone manor.

Able to work on own initiative as well as part of a team.

Problem Solving skills,

Phone Skills,

Resolving Conflict,

LANGUAGE SKILL:

Fluent in English

HOBBIES:

Interaction and making friends

Watching soccer

Traveling

DECLARATION

I declare that the information given above is true to the best of my knowledge and understanding.

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