CURRICULUM VITAE

MR.THOMAS MALIAKKKAL

Maliakkal (House)

Irinjalakuda P.O Thrissur (Dist), Kerala

Mobile: 956-***-****

Landline: 048********

E-mail: ac0euc@r.postjobfree.com.

Area of Interest: Hospital Administration, Operations.

MAJOR STRENGTHS

Ability to perform tasks as per the policies and procedures of the organization

Familiar with statistical analysis and quality control

Knowledge on NABH, NABL AND NAAC processes.

Familiar with use of hospital information system.

Possess excellent communication skills

Familiar with Microsoft Word, Excel, PowerPoint and the Internet

Ability to organize effective training programs

Ability to develop and maintain good relationship with staffs

EDUCATIONAL QUALIFICATIONS

Pursuing Ph D in Management studies in RDB College, Papanasam,Tamil Nadu. Subject : Quality management in Nursing (Bharthidasan University)

Master in Hospital Administration (MHA), from “Father Muller Medical College Hospital”, Under Rajiv Gandhi University of Health Sciences, Bangalore – Batch 2011-2013.

Bachelor of Nursing (Bsc nursing), from Al amen Fathima College Of Nursing, Rajiv Gandhi University, Karnataka - Batch 2006-2010 with 64%.

PROFESSIONAL EXPERIENCE

Worked in SUT Hospital Pattom,Trivandrum as a senior operations executive (Operations, Front office, Billing, Insurance, reimbursement and Patient relations). ( Feb 2014 – March 2017)

Worked as BSc Nursing Staff in Kesar Sal Medical College Hospital (Gujarat)(10month)

Worked as Trainee Administrator in Father Muller Medical College Hospital, Mangalore during Two year MHA course.

Worked NABH Accreditation Process and NAAC Accreditation Process in Father Muller Medical College Hospital (Mangalore) from 2011 to 2013.

Worked in DNB Nephrology Accreditation, Indian Diploma in Critical Care Accreditation,Organ Transplantation process in SUT Hospital

Completed 2 weeks training at KNOS for Organ Transplantation Co-ordination.

SENOIR OPERATIONS EXECUTIVE SUT HOSPITAL ( Feb 2014– March 2017)

Responsible for,

Patient care

International patient relation

Front Office Management

Relationship management both internal and external.

Inter-departmental Communications.

Day to Day operations of the unit - ensuring smooth flow of work

Marketing & Relationship management both internal and external.

Handle issues from time to time keeping in mind the vision of the organization.

Responsible for the billing team performance and in pricing

Responsible for the Insurance team performance

Coordinating camps and conferences.

Laisoning with Consultants and patients in billing and other MRD needs

Assist the Medical Administrator to develop and document new policy and procedures

To build meaningful and personal relationships with key individuals

Work with Medical administrator on initiatives to improve efficiency and ensure quality delivery of health care services to patients

Building up relation with other secondary and primary hospital, Increasing the number of referral doctors, Corporate tie ups,Insurance tie ups

Monitor performance of the hospital through statistical analysis.

Academic coordination ( DNB,ISCCM and fellowship programs)

Organ Transplantation Co-ordination.

CONFERENCE ORGANIZED

Organized a successful National conference “A Tale of Successful marketing’’ at F.M.M.C.H.

Organized a successful National conference “Medical Update’’ at F.M.M.C.H.

Organized a successful one day workshop on “Recent Trends in HRM’’ at F.M.M.C.H.

Organized a successful one day workshop on “Total Quality Management in Healthcare Organizations’’ F.M.M.C.H.

Organized a successful national conference EBOSS 2015 at SUT Hospital on October 20115 ( Hilton Garden In).

One day state level nursing workshop on Medical imaging & latest updates om infusion therapy and blood transfusion on September 2015 at SUT Hospital (SP Grand days hotel)

Organized a successful National conference MASTCON 2016 at SUT Hospital ( Royal Hotel)

WORKSHOPS / CONFERENCES ATTENDED

CME ON HOSPITAL MANAGEMENT SYSTEM SOFTWARE organized by A.J Institute of Hospital Management on 27th September 2013.

Healthcare executive management Development Programme on Best practices in Hospital Logistics, inventory and Stores Management Organized by Department of Hospital administration AIIMS in collaboration with research Foundation of hospital and health care administration (RFHHA) held from 14 th - 15th September 2012 at New Delhi.

“Workshop on NABH accreditation for hospitals held at Father Muller Medical College Hospital on 7th jan2012

Update on Bioethical issues conducted by south India unit of UNESCO Chair in bioethics on 12 Jan 2012 at FMMC.

National level workshop on Gaining Strategic Leadership in Healthcare organized by Manipal Institute of Management on 26 November, 2011.

PROJECTS CONDUCTED DURING STUDY PERIOD

Thesis- Title - “A study on Absenteeism among Nurses in Father Muller Medical College Hospital’’.

Summer project – “A feasibility study on setting up of a disaster management unit in West Fort Hospital, Thrissur.

Conducted a study on marketing strategies for Thumbay Hospital. (A branch of Father Muller Medical College Hospital.)

Conducted a study on Hospital services at Father Muller Medical College Hospital.

PERSONAL PROFILE

Date of Birth : 23rd July 1988

Age : 28 Years

Nationality : Indian

Sex : Male

Marital Status : Single

Languages Known : English, Malayalam & Hindi.

Hobbies/Interests : Listening to music, traveling, and pets.

REFERENCES

1.Mr.Gireesh Kumar 2. Dr.Rajhesh M R

Manager Operations, Corporate IT Head

SUT Hospital, Medical Officer – Tariff,Insurance,Claims

Trivandrum. SUT Hospital,Pattom

Ph: 097******* Trivandrum

Mob.938-***-****

3. Dr.G Vani

Assistant Professor

Department of Mangement

Rajagiri Dawood Batcha College of arts and science

Papanasam – 614205

Thanjavur

043**-***-***

DECLARATION

I hereby solemnly declare that all the above furnished details are true to the best of my knowledge and belief.

PLACE: Bangalore THOMAS MALIAKKAL

DATE: 5.4.2017

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