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Customer Service Sales

Location:
Kuwait
Posted:
May 21, 2017

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Resume:

Present Add : *nd floor, flat no.*, Bldg.**,

Street *, ***** *, *****

Mubarak Road, Al Salmiya,

State of Kuwait

Permanent Add: Block 18,Lot 27 Villa

Lessadra II, Bacoor

Cavite, Philippines

Cellphone No. +965-********

+965-********

TERRY S. RUADO

OBJECTIVES: To acquire a position in your company where I could practice my expertise in my profession.

JOB HISTORY: AZADEA COMPANY

(IAM)

The Promenade Mall, Kuwait

Sales Asst. / Cashier

March 2015 - Present

JOB DESCRIPTION: - Process the deliveries and pricing

-Merchandise/display items to the store

-Doing stock replenishment

-Doing customer service

-Responsible for sales activities

-Works with the sales team for the achievement of customer satisfaction

-Assisting each colleague to satisfy the customer

-Responsible for the cash till/ cash registrar

JOB HISTORY: M.H. ALSHAYA COMPANY

(Justice)

The Avenue, Kuwait

Sales Asst. / Cashier

July 2011 – February 2015

JOB DESCRIPTION: - Store-in-charge in the absence of manager and asst. mngr.

- doing an admin. works

-doing a housekeeping to the store

-Process the deliveries, putting a security tag and pricing

-Merchandise/display items to the store

-Doing a stock replenishment

-Doing customer service

-Responsible for sales activities

-Works with the sales team for the achievement of customer satisfaction

-Assisting each colleague to satisfy the customer

-Responsible for the cash till/ cash registrar

-Responsible to update the Daily Sales Summary Report(DSSR)

JOB HISTORY: Finest Asia Resources,Inc.

Makati, Philippines

Recruitment Asst.

October 2008 – January 2009

JOB DESCRIPTION: - Conduct initial interview of applicant

- assist & motivate aspiring applicants during their final/personal interview with foreign employers.

- assist at the same time foreign client during their interview with the applicants, making sure that they feel comfortable & sees to it that we provide them satisfying services.

- orient final selected applicants of the necessary documents needed including a brief information of how their papers will be processed for their guidance.

- prepare report/correspondence on a daily basis to foreign employers, the status of their selected workers from time of their workers selection until their final departure

- coordinate with operation manager with regards to supply of manpower vacancies of foreign clients to be able to deliver/forward the CV’s of prospective applicants within the duration of their requested schedule or time frame

JOB HISTORY: Trans-Global Maritime Agency, Inc

Makati, Philippines

Executive Asst.

March 2008 – June 2008

JOB DESCRIPTION: -responsible in filing and insertion of documents

-answer telephone calls and inquiries

-responsible to receive incoming documents

-responsible for the advertisement of the company

-responsible for the “duty staff” every week

-responsible to monitor the supplies of the department

-responsible to check the outgoing calls(PLDT)

-responsible for the cash advances of the department and the liquidation

-responsible for newspaper clippins

JOB HISTORY: Fil-Asia Concepts Inc.

(The 50th Avenue – ATC)

Unit 2010 20th Flr Robinson’s Equitable Tower

ADB Ave. cor Poveda St., Ortigas Center

Pasig City

Admin. Asst/Customer Service Representative

April 2007 – January 2008

JOB DESCRIPTION: -responsible in keeping files, documents, records and correspondences in order at all times.

- responsible in transmitting pertinent documents and records to the Head Office regularly.

- responsible in securing work permits, gate passes, etc. from the Lessor from time to time.

- responsible in the time keeping of all store personnel

- responsible in manning the concierge

-responsible in facilitating credit card transaction

- responsible in addressing customer queries

- responsible in operating the p.a. and sound system

- answer telephone calls and inquires

JOB HISTORY: Almer Manpower Corporation

Makati, Philippines

HR Asst.

October 2003 – July 2005

JOB DESCRIPTION: -conduct initial screening and interview of applicant

- administer and interpret psychological test of the applicant

- endorse applicants for the interview to the client

- issue pre-employment requirements, prepare employment certificate, contracts and clearance to staffers

- monitor the attendance of some staffers and their corresponding deficiency report and memo

- attend the office day and visit the staffers to the company to know what are their concern

- do some other clerical works like encoding and filing as may require by the job

- answer telephone calls and inquires

- represent the company during job fair

CERTIFICATES/RECOGNITION :

-Certificate of Appreciation (Mystery Shoppie)

March, 2015

-Certificate of Appreciation (Mystery Shoppie)

April, 2015

-Certificate of Excellent Customer Service

May, 2015

-Certificate for Star of the Month

December, 2015

EDUCATIONAL

BACKGROUND :

1996-2000 Philippine School of Business Administration R. Papa Street Sampaloc, Manila

Bachelor of Science in Business

Administration

Major in Management Information System

1992-1996Pio Del Pilar Educational Institution

Murong Street, Poblacion

Makati City

1986-1992Francisco Benitez Elementary School

Kakarong Street, Sta. Cruz

Makati City

SKILL AND Computer skills: Windows ’98, Windows ‘00

INTEREST: Application: MS Office ’97, MS Office ‘00

MACHINE

OPERATE: Fax machine, Xerox machine, POS registrar

PERSONAL Date of Birth: August 3, 1979 Civil Status: Married

DATA: Place of Birth: San Juan Citizenship: Filipino

Height: 5’3” Religion: R.Catholic

Weight: 115 lbs. Sex: Female

Husband: Noel I. Ruado Passport EB8614552



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