Summary of Core Competencies
Excellent File and Data management skills
Accustomed to a fast-paced work environment and dealing with a variety of responsibilities in an efficient and accurate manner
Strong Interpersonal communication skills
Analytical thinker; able to prioritize and seek additional support as required
Highly skilled in greeting clients and providing assistance
Proficient computer literacy skills
Professional Experience:
Shift Manager/Barista – Starbucks
February 2016 – Current (15 month)
Adhere to corporate policy, procedures and safety standards
Demonstrate genuine hospitality while greeting and establishing rapport with guests.
Prioritization, ordering and organization of stock.
Maintain an aesthetically pleasing environment
Supervise, train, motivate and coach the shift team
Balance tills, count and input deposits.
Responsible for open and close of the store.
Drama Camp Program Lead – City of Red Deer
May 2014 – August 2014 & May 2015 – August 2015 (8 months)
Design Theatre camp program, schedule and deliver program.
Record data using Microsoft Word, Outlook and Excel
Engage Participants and Clients in a respectful manner
Provide detailed feedback and program evaluations.
Records Management Clerk – Red Deer County
April 2011 – August 2011, April 2012 – August 2012, April 2013 – August 2013 (12 months)
Extensive file management experience including: The scanning files into the Laserfiche program, creation of records, entering of information into the EDMS database using a controlled vocabulary and following strict data entry standards.
Shelving files in accordance with Red Deer County’s numeric filing system, managing the circulation files throughout the county office.
Administrative and reception duties including photocopying, customer service, word-processing and clerical support
Education
Sheridan College – Bachelor’s Degree Musical Theatre Performance
Red Deer College – Diploma Theatre studies