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Administrative, Management, Medical Billing and Coding, Medical Admin

Camden, Arkansas, 71701, United States
May 20, 2017

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**** ***** ***. ******, ** *****

Cell: 870-***-****

Keke Porchia


To secure an administrative position where I can utilize my excellent communication, interpersonal, organizational, and leadership skills with advancement opportunities.


I have over six (6) years of experience in an administrative capacity. I take pride in my excellent communication, organizational, and leadership skills needed to successfully complete assigned tasks. My diverse administrative background, and advanced computer capabilities makes me a perfect candidate, and I have the skills you are searching for. I am attentive, component, and efficient.

Work experience

January 1, 2017 to present, Ouachita County Courthouse, Circuit Clerk’s Office, Camden, AR 71701

Chief Deputy Clerk

Maintain the daily functions of the office.

Assist the Circuit Clerk as needed.

Responsible for opening all civil cases, file marking documents, and assist judge in court proceedings.

Working knowledge of all divisions filed: Civil, Criminal, and Domestic Relations.

Prepare payroll.

March 2014 January 2017, Ouachita County Courthouse, Assessor’s Office, Camden, AR 71701

Chief Deputy Assessor, started as Deputy Assessor

Assess Personal and Business Property Taxes.

Assist the Real Estate Department.

Assist the County Assessor.

Maintain the day to day functions of the office.

Responsible for preparing weekly Payroll.

Answer phones.

April 2013 to March 2014, OCMC Hospice Volunteer Coordinator, Camden, AR 71701

Responsible for coordinating volunteers to meet the needs of Hospice patients.

Responsible for planning volunteer activities, fundraisers, and yearly volunteer training.

Visit patient homes to assess their need for volunteer help.

Maintained state regulated reports.

June, 2012 to April 2013, Inovalon, Bowie, MD 20716

Site Data Collector (Part-time)

Travel to different medical facilities and physician’s offices’ to scan information and upload requested from private insurance companies.

December 19, 2011 to April 27, 2012, Dr. Robin Ray, M. D. Pediatrics El Dorado, AR 71730

Billing Specialist-Resigned Position

Responsible for billing all office visits and hospital charges to Medicaid and commercial insurance companies.

May 2011 to August 2011, Daysprings Behavioral Health, Camden, AR 71701

MHPP (Temporary; Summer Program)

Provide daily activities and learning objectives focused on the weekly goal for Summer Program for kids’ ages 6-12 years old.

January 2011 to January 2012, Apogee Physicians, El Dorado, AR 71730

Patient Information Coordinator (Part-time; weekends)

Administrative support for Hospitalist physicians.

Data entry, verify patient information, and insurance.

Make visit to patient rooms and explaining the Hospitalist program.

CPT coding of services for billing.

Maintain all office duties.

January 2010 to July 21, 2010: Silver Oaks Health & Rehab, Camden, AR 71701

Activity Director

Prepared monthly calendar for daily activities and special events.

Performed daily activities

Worked with MDS Coordinator and provided paperwork for billing purposes, communicated any changes in condition of resident, and documented all in medical chart.

Prepared activity assessments for all residents admitted to facility.

May 2007 to January 2010: Aerocare Billing Center, Camden, AR 71701

Medical Biller

Successfully maintained DME billing for two (2) store locations owned by the company.

Contact person for each location and provided any needed information related to a certain patient, and to answer any questions they may have or help resolve problems that may arise that interfere with the billing process.

Processed patient electronic files received from each location daily.

Prepared all electronic claims and checked for accuracy of diagnosis codes, HCPCS codes, physician orders, and other documentation needed for submission to Medicare, Medicaid, and AHIN.

Prepared and mailed all paper claims with required documentation to private insurance companies.

Received all phone calls from insurance companies in regards to any information needed for processing of claims.

Prepared monthly patient statements.

Worked aged accounts for processing of unpaid claims by insurance, and any outstanding patient balances. Made adjustments as needed.

Successfully performed all end of the month closing procedures for each location.

April 2005 to December 2009: Tim A. Womack, P. A., Camden, AR 71701

Legal Secretary/Paralegal

Receptionist and collections.

Routine typing of legal correspondence and some recorded dictation.

Consulted with all Chapter 7 Bankruptcy clients and advised of the filing process.

Processed all data received from clients, prepared all paperwork for signatures, and electronically filed Chapter 7 Bankruptcy claims to bankruptcy court.

February 2005 to April 2005: Southern Arkansas University Tech, East Camden, AR 71701

Admissions Secretary (Temporary)

Answered all calls to the admission office.

Gave direction and answered any questions regarding the admission process.

Processed all student demographic information in computer system.

June 2001 to January 2005: Healthware, Camden, AR 71701

Medicare Biller

Assisted Customer Service Representative with in store sales and end of the day closing procedures that included balancing cash drawer and receipts when needed.

Assisted with phone referrals from physicians in gathering all information needed before delivery of equipment.

Responsible for all DME electronic and paper claims billed to Medicare.

Verified diagnosis codes, HCPCS codes, and billing dates prior to submission of claims.

Ran daily reports of claims ready to be filed to Medicare and made corrections as needed.

Worked aged accounts for processing of unpaid Medicare claims and collection of any unpaid patient balances.


Southern Arkansas University Tech - East Camden, AR 71701

A.A.S. – Bus/Office Management, December 2003

Certificate - Information Processing GPA: 3.5


Graduated Cum Laude, Who’s Who, Phi Theta Kappa

References available upon request.

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