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Customer Service Administrative Assistant

Schenectady, New York, United States
13-15 hourly
May 20, 2017

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Rebecca M. Imfeld

*** ******** **

Schenectady, New York 12306

(518) ***-****


To obtain a long term administrative position with a growing organization where my education and previous work experience will contribute to the overall success of my employer. EDUCATION:

Bryant & Stratton, Albany, NY Graduated A pril 2014 Associate Degree in Medical Administrative Assistant Relevant Courses: Clinical Procedures, Sociology, Medical Laboratory, Medical Terminology, Intro Health Care, Psychology, Medical Office Systems, Medical Office Reimbursement, Anatomy & Physiology I &II, Pharmacology, Coding I, Advanced Coding, Advanced Billing, Health Care Reimbursement.

Visiting Nurse Association, Albany, NYD ecember 2013 – January 2014 Medical Administrative Assistant Intern

General reception duties, including triaging calls and greeting incoming visitors, maintain individual charts, including set-up and filing, record admissions and discharges, Sort, route and prioritize incoming mail and faxes, A ssist in all filing functions or audits for program assigned. EXPERIENCE:

Enlightended Albany, NYN ovember 2016- January 2017 Data Entry Specialist

● Key in data such as payments and updated addresses

● Meet daily goals and general office duties: fax, scan, file, etc Mindlance, Albany, NY November 2015 – March 2016

Medical related positions

● Verify & obtain insurance precert guidelines per code, Navigate through medical systems CS90 and website

● Answer calls using proper call flow abiding by HIPAA law AppleOne, Albany, NYA ugust 2013- April 2014

Medical related positions

● Answered callers questions timely and promptly to answer questions

● Meeting daily goals and general office duties: fax, scan, file, etc. Marshalls, Schenectady, NYO ctober 2012- January 2014 Sales Associate

● Performed monetary transactions and run the cash register

● Responsible for providing excellent customer service Attentive Care, Albany, NYA ugust 2012-March 2013

PCA (Patient Care Assistant)

● Provided health care tasks and hygiene services of elderly or disabled

● Housekeeping tasks & related support services essential to the consumer’s health City of Schenectady, Schdy, NY. June 2006- September 2010 Lifeguard and Certified Swim Instructor

● Knowledge of Lifeguarding/First Aid/CPR/AED and a Waterfront Skills.

● Enforce pool rules & cleaning of facilityS kills/Qualities Dependable and Reliable, Organized, Positive Team Player, Goal Oriented, Multi-Tasking, CPR Knowledge

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