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Customer Service Sales

Location:
South Bend, IN
Posted:
May 20, 2017

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Resume:

***** ******* ******

South Bend IN *****

Phone 574-***-****

E-mail ac0eei@r.postjobfree.com

KIMBERLY K CLENDENIN

Objective

I would like to work in an environment that challenges me to continue learning to create a workspace with continual growth and opportunities for advancements.

Employment

Nov 2006 to Sep 2012Koontz-Wagner Electric - South Bend, IN

10/2016-02/2017 Forest River RV Elkhart, IN

Production

Worked on cargo trailers by doing the installation of receptacles, switches, junction boxes, etc. Prepped the floor for flooring installation, installed the floor of the trailers. Used table saw, chop saw, drill, rivet gun as well as the other necessary tools needed to construct doors for the cabinets that were installed in the trailers.

10/2014-07/2016 CFA Staffing/XEROX South Bend, IN

Eligibility Specialist

Contracted to work with Xerox at the St Joseph Regional Change Center working on the Indiana Eligibility Modernization Project. Provided accurate and appropriate information in response to customer inquiries. Demonstrated mastery of customer service call script within specified timeframes. Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all time

11/2006-09/2012 Koontz-Wagner Electric South Bend, IN

Class A wire/assembly

I am able to use point to point or schematics to wire different projects, such as control houses, PLC’s, TR’s, sub-plates, excitation panels, junction boxes, AC and DC panel boards, the HVAC alarm panel and other components. I am able to assemble panels per client specifications. I, also, train others as needed.

06/2004 – 10/2006 R J Auto Sales Kingsbury, IN

Office Administrator

The client base is 75% Spanish speakers; this allowed me to use my bilingual skills as a liaison between the owner and clients as well as suppliers. As office manager, I did Account Receivable, Accounts Payable, inventory, purchase parts and office supplies, collections, sales tax, title work, purchase agreements and any other corresponding paperwork needed to complete an automotive purchase.

08/1983 – 06/2003 Midstates Auto Auction South Bend, IN

Title Clerk/Bilingual Liaison

Over the course of twenty years, I worked in many different capacities from driver, detailer, check-in and inventory control, runner, auction clerk, cashier, title clerk and bilingual liaison. I worked as the bilingual liaison for our Spanish-speaking clients as well as other office duties. I would input information into the computer system to be used for sale day, clients support services, inventory control and vehicle sales and purchases, answer the telephones, mass mailings, customer service, cashier and assist others as needed.

Education

12/2009 Indiana University South Bend

General Studies-Spanish

Baccalaureate Degree

12/1997 Univa of Guadalajara Mexico

Foreign Exchange Student

07/2009 Memorial Hospital South Bend

Medical Interpreter Course

Certification



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