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Human Resources Customer Service

Location:
Seymour, Indiana, 47274, United States
Posted:
May 19, 2017

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Brook Coomer

**** ******** **** • Seymour, IN ***74

Phone: 812.***.**** E-mail: ac0ecf@r.postjobfree.com

PROFESSIONAL PROFILE:

Desire to utilize my skills and knowledge in Human Resources Management in order to be a contributing member of a team, striving to exceed the company’s goals and objectives.

10 years experience in Automotive Industry

Training Manager

Worker’s Compensation

Compensation and Benefits

Employee Relations

Project Management

Multi-site management

Change Management

Continuous Improvement Coordinator

Union Avoidance; Election Process/Vote;

Negotiations for a Collective Bargaining Agreement; Decertification

Employment Law

Payroll – PeopleSoft, ADP, Kronos, Ceridian

FMLA, HIPAA, COBRA, EEOC

Safety Manager/OSHA 10 Hour

Recruitment and On-Boarding

Employee Recognition Programs

Insurance & Retirement Plans

Certified ISO/TS 16949 Internal Auditor

Participation in Kaizen, Lean and 5S events

EDUCATION:

Indiana Wesleyan University

oBachelor of Science in Management (BSM), December 2004

PROFESSIONAL WORK EXPERIENCE:

Indiana University Purdue University, Testing Proctor Coordinator–Part Time, April 2017–Present

oManage testing storage and data reporting

oProctor testing center during exams

oEnsure proper security for all materials

oAssist with test schedule

oAdminister and monitor testing sessions

oDistribute test score reports to appropriate administrative offices

oMaintain accurate and confidential files

Enkei America, Inc. Human Resources Benefits Administrator, August 2016 – March 2017

oReview and processing of hourly compensation increases

oAdminister all benefit programs

oConduct new hire orientation

oAdministration of all leave of absences and FMLA

oProcessing of workers compensation claims

oACA reporting and compliance

oProcess all new hire benefits paperwork

oUnited Way coordinator

oCreate and distribute company newsletter

oProcess Employee Terminations/COBRA

oConduct plant wide open enrollment meeting

Human Resources Manager, Flambeau, Inc., March 2012 – August 2016

oManage Human Resources, Payroll, Training and Safety

oRespond to unemployment claims

oManage Worker’s Compensation

oConduct interviews for all staffing

oImplementation of new safety program, safety team and PPE requirements

oReduction in injury rates by 60%

oAffirmative Action Plan

oConduct training for all employees and new hire orientation

oFacilitate conflict resolutions and change management

oImplementation of new training program

oReduction in turnover by 50%

oImplementation of new Wellness Program

oPlant Continuous Improvement Coordinator

oISO/TS 16949 Internal Auditor

oCertified First Aid/CPR Trained

Human Resources Manager, State of Indiana – SPD/INDOT, May 2011 – March 2012

oManage District Office and five Sub-District Offices with a total of 480 employees

oFacilitate change management in district in accordance with State of Indiana Goals and Culture

oConduct team interviews for key management positions

oPresent employee trainings on Performance Management and Conflict Resolution

oConduct internal investigations into employee misconduct and make recommendations

oCoach and assist Managers through corrective action and termination processes.

oEnsure agency and State policies and procedures are being followed. Make recommendations for change as necessary

oAssist agency attorneys and the Attorney General’s Office with data collecting and preparation of EEOC responses and interrogatories along with participating in settlement negotiations

oManaged Human Resources Generalist and ensure compliance with Worker’s Compensation administration, New Employee On boarding program, Turnover reporting, and Unemployment

oCreated Agency wide system/process for Interviewing and Selection of applicants

Human Resources Generalist, Indiana MENTOR, Jan 2008 – Oct 2010

oSupport Southern Region of the state; oversee three regional offices in all HR related matters; two direct reports

oCreate, review, approve and assist in administration of Corrective Action Plans

oReview and approve involuntary terminations; consider risks and make recommendations

oConduct exit interviews, record, and monitor for trends

oConduct all internal employee relations investigations

oMonitor and interpret The Mentor Network’s policies and procedures to ensure compliance and consistency; Implement and communicate new and existing policies

oRespond to all unemployment claims and participate in hearings

oParticipate in fact finding and mediations with legal team in 3rd party claims

oCreate and distribute reports of employee compliance

oTrack, evaluate and report on trends in turnover, vacancies and budgets

oCertified corporate trainer in Hiring, Performance Management, Supervision and Union Avoidance

oProject Team Leader of Safety committee

oFacilitate team building and conflict resolution with worksites and management staff

oMaintain OSHA logs and Return to Work program

oAdminister and track FMLA and Leave of Absences

oImplement community relations activities throughout the Region

Associate Fuels Payable, Circle K Midwest., Aug 2007 – Dec 2007

oDuties included: Accounts Payable - Process and Reconcile daily fuel invoices

oCommunicate with vendors

Human Resources Generalist, Seymour Tubing, Inc., Jun 2004 – Aug 2007

oAdministered employee benefit programs, including Medical, Dental, Vision, FMLA and LOA

oCreated written communications for employees

oPlanned, coordinated, and participated in company sponsored events

oConducted new hire orientations

oPlanned and coordinated annual community involvement activities

oDeveloped annual company donations budget and monitored distributions

Inside Sales/Customer Service, Seymour Tubing, Inc., Jan 2001 – Jun 2004

oManaged twenty-five customer accounts

oEntered all Customer P.O.’s and Forecasts

oDeveloped monthly and annual forecasts and sales reports; analyzed for trends

oCoordinated new business projects through PPAP

oDeveloped, coordinated and presented corrective actions to customers

Document Control Specialist, Seymour Tubing, Inc., May 1999 – Jan 2001

oCreated and maintained document records to ensure accuracy and compliance

oWrote Work Instructions, SOP’s, and Policies

oCreated, maintained and monitored material certification and product specifications

oServed as a member of the QS 9000 Implementation Team; QS 9000 Internal Auditor

oFacilitated Continuous Improvement Teams

Inside Sales/Customer Service, Seymour Tubing, Inc., Jan 2001 – Jun 2004

oManaged twenty-five customer accounts

oEntered all Customer P.O.’s and Forecasts

oDeveloped monthly and annual forecasts and sales reports; analyzed for trends

oCoordinated new business projects through PPAP

oDeveloped, coordinated and presented corrective actions to customers

Document Control Specialist, Seymour Tubing, Inc., May 1999 – Jan 2001

oCreated and maintained document records to ensure accuracy and compliance

oWrote Work Instructions, SOP’s, and Policies

oCreated, maintained and monitored material certification and product specifications

oServed as a member of the QS 9000 Implementation Team; QS 9000 Internal Auditor

oFacilitated Continuous Improvement Teams



Contact this candidate