DEVAKI NAIK

Email: ac0ecc@r.postjobfree.com

Contact No: 980-***-****

Charlotte, NC - 28262 USA

Work Experience

I have about 6 years of IT Software Testing experience in Oracle Fusion HCM Cloud - HR Modules - Absence, ESS & MSS, Payroll, Time Management and Reports Validation in BI Publisher, SDLC, Quality Assurance software testing life-cycle (STLC), Software Testing in Waterfall and Agile Process, Automation using HP QTP, SQL Database Testing and manual testing

Key Skills and Major Strengths

Experience in Oracle Fusion HCM Cloud Testing, Mainly HCM Modules ( Absence, ESS, MSS, Payroll, Reports and TL )

Excellent Understanding of the software development lifecycle and role of QA

Functional skills include Requirements gathering/Understanding

Done extensive Manual Testing and Test Case documentation

Experience in writing/defining test cases, developing and maintaining test scripts, analyzing the results of scripts and interacting with team members when fixing defects

Proficient in testing methods like System, Integration Testing and User Acceptance Testing

Have worked on Automating regression suite test cases using HP ALM and QTP tools

In-depth knowledge of software testing methodologies (Waterfall), functional, and regression testing

Ability to learn new software and methods quickly

Flexible to switching between teams and work timings to provide support on completion of the deliverables

Technical Skills

Environment : Windows

Languages : SQL, VB Script

Database : ORACLE SQL Developer

Web Technologies : HTML

Project Management : HP ALM

Tools and Utilities : Oracle Fusion HCM Modules - Absence, ESS & MSS, Payroll,

Time Management and Reports Validation in BI Publisher, Service Now,

Intranet, HP Quality Center, ALM, HP QTP/UFT,

Databases : Oracle SQL Developer, Waterfall, MS-Office, Snipping Tool, MS Excel

Projects Undertaken

Employer: HTC Global Services Inc – Jan 2014 to Dec 2016

Oracle Fusion HCM Cloud – Sr. Quality Assurance Analyst

Project Description

Optimize current HR service delivery, HR integration and reporting.

To achieve this objective, replace existing HR system and payroll service (PeopleSoft 9.0 and in-house services respectively) with:

Oracle’s cloud-based Oracle Fusion HCM 10.0 solution for the HRIS SaaS (Software-as-a-Service) solution and,

Supplier-sourced payroll service, which has been identified as ‘ADP’ to replace the in-house payroll service and

Responsibilities

Involved in Testing Production issues after conversion from People soft to Oracle Fusion

Involved in Validating Absence, Time Management, ESS and MSS, BI Reports and Payroll Files ( ADP Pass Thru and Epip ) Production Issues

Testing Fusion - downstream interface - inbound and outbound Files

Involved in Testing Fusion Monthly Patches

Involved in Testing Fusion upgrades ( R11 )

Coordination with Development team and system analysts for defect clarifications

Involved in discussion with line of business for gathering and analysis of business requirements.

Test Data Preparation.

Involved in design, review and execution of system and integration test scenarios.

Defect logging, validation and tracking was done using ALM as test management tool.

Coordination with Development team, technical architects and system analysts for defect clarifications.

Reported the anomalies in Functionalities to the Business SME.

Preparing Test Execution and Defect Summary Reports.

Preparing Daily and Monthly Status Report

Involved in status and requirement enhancement meetings with client.

Prepared Traceability Matrix to show the test coverage requirement vs. Test scripts

HTC Global Services Inc - Aug 2013 to Jan 2014

Quality Assurance Analyst

Project Description

Service Now

Service Now IT Request Management streamlines the process of restoring and allows Employees to report incidents through a portal, chat, email, phone, and incoming events and prioritize them based on agreed service level targets. Incidents can be automatically routed to the appropriate resolution group, complete with related information. An On-Call Scheduling feature ties directly into Incident Management to escalate and assign incidents to the right support teams and assignment groups, with triggers to escalate and send bidirectional notifications so escalations may be acknowledged. Knowledge articles help agents minimize resolution times and service level management helps keeps all work on track.

This Tool is mainly used by FTE and CW employees in the company for reporting incidents and tracking the status

Responsibilities:

Responsible for gathering Business Requirements, Functional Requirements and Design Documents.

Performed Functional, Negative, Positive, Integration, Regression, End to End and User Acceptance Testing.

Extensively involved in writing and designing templates for the Test Plans and Test cases

Identified the Test Cases and documented them in ALM.

Worked with the Developers and the Test Lead to verify the Test Cases.

Designed and Analyzed Test case design document basing on the Functional Requirement Specifications to implement through testing process.

Analyzed and Developed Test Plan, Test Cases, Test Scripts, Expected Test Results and Test Procedure from functional requirement

Involved in creating the Traceability matrix based on Functional requirement in each module.

Base-line and Regression tests were scheduled and performed on every Release and build.

Running completed Automated scripts/Regression Suite in ALM

HTC Global Services Inc - Feb 2013 to Aug 2013

Quality Assurance Analyst

Project Name: Intranet

Intranet portal is the gateway that unifies access to enterprise information and applications on an intranet. It is a tool that helps to manage data, applications, and information more easily, and through personalized views.

This is accessible to all FTE and CWs for searching employees and their details and Company related application links. As part of this project, there were lot of UI and functionality enhancements to have User Friendly, Easy to Use and intuitive Application for both FTE and CWs.

Responsibilities

Involved in analyzing/understanding requirements

Coordination with Development team and system analysts for defect clarifications

Involved in discussion with line of business for gathering and analysis of business requirements.

Test Data Preparation.

Involved in design, review and execution of system and integration test scenarios.

Defect logging, validation and tracking was done using ALM as test management tool.

Coordination with Development team, technical architects and system analysts for defect clarifications.

Reported the anomalies in Functionalities to the Business SME.

Preparing Test Execution and Defect Summary Reports.

HTC Global Services Inc - Jun 2011 to Jan 2013

Test Engineer

Project Name: Consolidated Private Banking (CPB) ( Web Application )

Responsibilities

Involved in design, review and execution of test scenarios using QC

Defect logging, validation and tracking was done using QC as test management tool

Coordination with Development team and system analysts for defect clarifications

Educational Qualification

Bachelor of Engineering from BVB College of Engineering and Technology Karnataka, INDIA - 2011

Personal Profile:

Name : Devaki Naik

Gender : Female

Location : Charlotte, NC

Work Status : Employment Authorization Document ( EAD ) ( Sponsorship is NOT required )

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