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Medical Assistant Customer Service

Olympia, Washington, United States
May 19, 2017

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Altrovise Halsey

Patient Services Technician (Phlebotomist) Float at LabCorp of America, (Midwest

Center for Women's Health)

Tumwater, WA 98501 - 847-*******

Patient Servies Technician (Phlebotomist) Float

Draw blood by collection of venipuncture and capillary technique form patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testin, LCM/Cyber tools, Test cup, Pediatirc blood collecitons, diffcult draws (patients in mental retardation facilites, long-term care facilites, drug rehablilitation facilties. Has comprehensive understanding of compliance and safey, and is able to effectively communicate the importance of compliance and safety to other employees. Medical Assistant with demonstrated ability to be sensitive, empathetic, with a caring approach to patient care along with the ability to work cooperatively with team members. Adapt in managing multiple tasks from start to finish, with excellent skills in: communication and customer service, Medical Terminology, ICD-9, Bone Density Scans,Electronic Charting, (GreenWay),Vitals, Injections and Phlebotomy, Computer proficient (Words, Excel, Lotus1-2-3), Administrative and Front Office Procedures Authorized to work in the US for any employer


Patient Services Technician (Phlebotomist)

LabCorp of America, (Midwest Center for Women's Health) - Hoffman Estates, IL - January 2011 to Present

More than six year experience as a phlebotomist, Outstanding customer communication skills, Proficiency in blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, etc. process specimens, order supplies and rotate stock.

Comprehensive understanding of compliance and safety. Medical Assistant/Dexacan Technician

Comprehensive - Grayslake, IL - September 2004 to January 2011 Women's Health Care Specialist

Comprehensive - Grayslake, IL - September 2004 to January 2011 Prepare exam room and patients, take vitals, Electronic charting (Greenway) and elicit pertinent pre-exam information to expedite physical exams.

Perform phlebotomy, put patients on the NST and other required lab procedures quickly and accurately. Contact patients with bone density results.

Draw lab works, call patients with result and called in refills or new prescriptions. Inventory and order supplies.

Answered phones, Scheduled appointments, and assisted patients with questions. Medical Assistant - Externship

Page Personnel/Quest - Lake Bluff, IL - July 2003 to December 2004 Medical Assistant

Family Care Medical Group - Libertyville, IL - September 2003 to September 2004 Administered injections, performed phlebotomy, urinalysis, EKG, and other required lab procedures. Handled triage calls.

Contacted patients with lab results and called in new or refilled medications. Took patients vitals and charted results.

Assisted in administrative and front office procedures to increase office efficiency. Cytotech II

Administrative Assistant

Doctors Office of Zion - Zion, IL - April 2003 to June 2003 Mercator Software - Bannockburn, IL - March 1998 to April 2001 Created protocol for accounts receivable spreadsheets, entered deposits, processed credit card payments, and handled collections.


Diploma in Medical Assistant

Olympia College - Skokie, IL

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