Gerald S. Jackson Jr

*** *********** **

Anderson, SC 29624

Phone: 864-***-****

Cell: 864-***-****

ac0eb0@r.postjobfree.com

Ability Summary

• Installation, repair, troubleshooting, field services and maintenance of photo finishing equipment, printers, and other office equipment.

• Installation and troubleshooting of software applications for multiple type of equipment.

• Prior experience repairing Fuji Film, Epson, Ricoh, Lexmark, HP, Printronix, and work group printers.

• Great customer service and communication skills.

• Experience with smart system, Fuji Film software and basic computer skills. Employment History

07/2016 – Present CPR CELL PHONE REPAIR Anderson, SC

• Perform customer service at the counter. Including taking in devices for repair, sales of accessories, cash register operations, opening and closing of work orders,

• Repair of customer devices including cell phones and tablets. 07/2015 – 07/2016 OFFICE DEPOT Anderson, SC

• Perform customer service in the copy and print center. Including design of customers ideas to finished products like programs, invitations, and business cards.

•Customer service and cash register operations.

03/2008 - 11/2014 CUSTOMER ENGINEERING SERVICES LLC Anderson, SC

• Knowledge of general PC applications and hardware.

• Good analytical and diagnostic skills.

• Repaired photo finishing equipment, impact, cutsheet, and laser toner printers and other equipment.

• Training on software, repair, troubleshooting with customer base. 03/2000 - 03/2008 Walmart One Hour Photo Anderson, SC

• 1-Hour Photo Lab Manager over 6 employees.

• Supervised maintenance, upkeep, repair of equipment.

• Duties include supervised maintenance, upkeep, repair of equipment, sales, stocking, ordering, paperwork, initial training and ongoing training of associates in the photo center.

Education and Training

Greenville Technical College Greenville, SC

Additional Information

I have a LinkedIn profile at www.linkedin.com/in/gerald-jackson-a5438054.

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