KRISTEN SMITH, M.A., SPHR, SHRM-SCP, CDP

ac0e6b@r.postjobfree.com 972-***-****

EDUCATION & ACCREDITATIONS

Master of Arts, HR Management

Bachelor of Arts, Business Administration

SPHR, Senior Professional in Human Resources

SHRM-SCP, Senior Certified (HR) Professional

CDP, Certified Diversity Professional

Certified Mediator, All States

EXPERIENCE

2014- Present

ResCare, Inc.

Louisville, KY

National Human Resources Director

Industry: Human Services, Government Contracting, Staffing, Sourcing

Nationwide strategic HR leadership for the Home Healthcare Services Division, encompassing 30+ states, 20,000 employees and $300+ million in revenue.

Business development leader, providing due diligence and risk identification for organic and acquired growth.

Leadership of regional HR Managers providing direct oversight for employee and labor/Union relations, HR generalist functions, collective bargaining agreements, workforce planning/recruitment, federal, state and regional regulatory compliance guidelines.

2012- 2014

Esterline Technologies

Dallas, TX

Director of Human Resources & Ethics Advisor

Industry: Manufacturing, ISR, Defense, Electronics, Aviation

Member of divisional Sr. Leadership Team, directly responsible for all areas of human resources, workforce management, strategic planning, Corporate and Platform-level integration and initiatives.

Change agent focused on implementing consistent processes and policies for employee management, improving employee relations and overall HR management application.

Directly responsible for ensuring federal and state regulatory compliance (ADA. FMLA, FLSA, OFCCP, DOL, OSHA, etc.) including policy/program development, communication and implementation for employees in TX and NH.

Responsible for key areas including compensation, personnel budgetary planning, diversity & inclusion, workforce staffing and budgetary planning, performance management, risk management, training, organizational development and partnering with all levels of staff.

2009-2012

City of Glenn Heights

Glenn Heights, TX

Director of Human Resources & Risk Management

Industry: Government Administration

Member of Sr. Staff directly responsible for strategic and tactical management, process improvements, programs, monitoring and reporting metrics as related to all human capital.

Responsible for workforce planning, employee on-boarding, regulatory compliance, diversity initiatives, employee and labor relations, training and development, compensation and benefits, HRIS reporting, organizational effectiveness, departmental and citywide budgetary oversight related to personnel.

Responsible for risk management programs including workers compensation, property/liability claims, legal claims and employee safety and health initiatives.

Led various process improvements in HR administration including automating key functions to increase measurement capabilities and reduce error rates.

Successful track record of developing partnerships with top level management, political and community leaders.

2006-2009

NEC Corporation of America

Irving, TX

Manager, Human Resources/Employee & Organizational Development

Industry: Telecommunications, Electronics, Manufacturing

Responsible for program management related to EEO compliance, personnel enhancement, employee & labor relations, benefits administration, recruiting, compensation, performance management, disciplinary action, policy communication, and regulatory compliance.

Responsible for all domestic and joint global (Tokyo Headquarters) HR employee and OD initiatives for a multi-billion dollar corporation consisting of over 50,000 employees worldwide impacting all levels of the organization.

Workforce development through career mapping, gap analysis, coaching, mentoring, leadership development, performance management, and succession planning.

Responsible for program marketing, policy creation, branding, and consulting to develop strategic HR change management interventions.

INDEPENDENT CONSULTING & OUTSOURCED PROJECTS

2012- Present

Generation Work

Dallas, TX

Consultant- Human Resources, Diversity & Inclusion, Regulatory Compliance

Industry: Government Administration

Independent Consultant providing retained outsourced or project-based human resources leadership for small to mid-sized organizations in the private and public sectors.

2003-2005

Department of Labor- OSHA

Dallas, TX

Consultant- Personnel & Administration (Outsourced through BAE Systems)

Industry: Government Administration

Responsible for all employee development and labor relations programs for a five state region reducing employee development expenditures by 40% through improved forecasting, processes, internal curriculum development, and collaborative alliances with related training partners.

1998-2002

National Semiconductor

Arlington, TX

Consultant- Environmental, Health and Safety/Risk Management (Independent Consultant)

Industry: Semiconductor Manufacturing, Self-employed

Independent consultant responsible for the design, implementation and delivery of instructor-led and web-based safety and health training programs (30+ courses) for all levels of employees.

Developed risk management initiatives linked directly to performance management, merit and compensation.

SPECIAL SKILLS

Software Applications…

Word, Excel, PowerPoint, Access, Sharepoint, Crystal Reports, FrontPage, Publisher, Project

HR Information Systems…

Peoplesoft, Kenexa, BrassRing, ADP Enterprise, Kronos, Talent Reward, Open Hire, InCode, NeoGov, SAP, Net Objects

Web Design, Curriculum Development & Learning Management Systems…

Cornerstone LMS, Sum Total Systems LMS, Docent LMS, Pathlore LMS, Toolbook, Captivate, Articulate, Net Objects, Web-Ex, Snag-It

PROFESSIONAL AFFILIATIONS, & DESIGNATIONS

Achieve Global, Certified Facilitator

Chief Learning Officer Magazine, Business Intelligence Board Member

City of Tacoma Board of Ethics, Board Member 2014-2016 term

CORE Personality Inventory Certified Facilitator (Myers-Briggs-type assessment, MAP, PEP)

Creative Vision Social Services & Consultants, Board Member, Officer- 2003

Dallas Human Resource Management Association (DHRMA)

Ellis County Personnel Association

Human Capital Executive Research Board (HCERB) Member 2014

International Public Management Association for Human Resources (IPMA), Legislative Task Force Member

National Public Employer Labor Relations Association (NPELRA)

OSHA General Industry Outreach, Construction and Disaster Site Certified Instructor, Texas A&M University

PDI Ninth House TalentView, Certified Facilitator

Semiconductor Environmental, Safety and Health Association, Board Member, Webmaster- 2000-2002

Society for Human Resource Management (SHRM)

Texas Diversity Council, Greater Dallas Advisory Board Member- 2013-2014

Texas Municipal Human Resources Association (TMHRA)

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