MILLIANY MORALES HERNANDEZ
OBJECTIVE
To work with a modern Organization where outstanding and responsible performance is highly motivated.
WORK EXPERIENCE
August 2010 to Present Courtyard by Marriott Hotel & Casino Aguadilla, PR
Sales & Banquet Coordinator/Reservations Manager
Internal transfer position available, Costumer Service, following up with leads, provide property tours, sell group events, planning and preparation of banquet event orders. Ensures revenue maximization among all reservations, coordinates rates and special offers for the properties.
Sept. 2006 to August 2010 Hotel Faro Inn & Suites – IHP Hotels Aguadilla, PR
Front Desk Supervisor
Internal Transfer position available, customer service, reservation assistant, check-in & checkouts, receptionist, coordinator, credit card verifications and any other task assigned.
Jun. 2005 - Sept. 2006 Hotel Parador El Faro – IHP Hotels Aguadilla, PR
Front Desk Clerk
Internal transfer position available, part-time job, customer service, reservation assistant, check-in & checkouts, receptionist, credit card verifications and any other task assigned.
EDUCATION
Aug. 2007 to May 2008 Metropolitan University of PR Aguadilla, PR
Master Business Administration - Management.
2001 - 2006 Inter-American University of PR Aguadilla, PR
BA Hotel Management
SKILLS
Computer skills: Microsoft Office applications, Quantel and Brilliant Pro-Master applications, Opera,Marsha, Hotelogix, Choice Advantage
REFERENCES
All given as requested.