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Manager Customer Service

Location:
Houston, TX
Salary:
$40,000
Posted:
May 21, 2017

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Resume:

Bridney Pichon

Assistant Tax Credit Property Manager

Deer Park, TX 77536

ac0e10@r.postjobfree.com - 281-***-****

Criminal Justice graduate with strong verbal and interpersonal communication skills inspiring to working for a company where my skills in software technology and problem solving will be challenged. WORK EXPERIENCE

Assistant Property Manager/Bookkeeper

Allied-Orion - Houston, TX - September 2016 to Present

*Fill-ins for Property Manager in their absence

* Assists with leasing apartments, move-ins and move-outs.

*Maintains waiting list database, filing system and leasing and occupancy reports.

*Maintains tenant files and assist with tenant concerns and complaints.

* Prepares work orders for completion by maintenance staff.

* Ensures that changes in the re-certification software program, HUD updates, and billings to HUD are implemented in a timely manner.

*Collects monthly rent & process late fees.

*Prepares documents for processing by accounting for the sites in an administrative capacity.

*Coordinate all residents events, activities, and newsletters (example: monthly newsletter, after school program, monthly events for holidays or season change.)

*Communicates with residents to resolve rental, management, and maintenance issues.

*Assisted Property Manager on Accounts Payable, vendor scheduling, ordering maintenance supplies and weekly owner's reports

Substitute Teacher

Pasadena ISD - January 2015 to Present

* Carries out a program of study prescribed in the lesson plans left by the classroom teacher.

* Insures that the students are never left unattended in the classroom.

* Assumes responsibility for overseeing pupil behavior in class and surrounding areas. Leasing Manager

Greystar Management Services - February 2013 to May 2016

* Ability to handle situations, exercise sound judgment and work independently to achieve objectives in a fast paced environment.

* Composed and edited lease contracts.

* Used computer software to file, update, prepare and, maintain legal documents.

* Reviewed market surveys and compared leasing numbers with competing properties.

* Market Company's brand around the Houston area and on social media.

* Handled rental payments and deposits throughout the year.

* Assisted with the planning and organization of special property events.

* Scheduled meetings, appointments, updated monthly calendars and activity logs.

* Assist property manager with budget and pending application approvals.

* Maintained office supply inventory.

* Handled heavy volume of calls and client contact.

* Provided assistance to property team in drafting leasing contracts meeting weekly goals. Lead Cashier

Ulta Beauty Inc - July 2010 to August 2013

* Oversaw and train ed cashiers.

* Ensured excellent customer service and while keeping up with store's appearance.

* Kept track of store inventory.

* Attend to product damage control and proper shipping requirements Sales Associate Manager

Cricket Wireless - August 2009 to February 2010

* Demonstrated company promotions and special programs.

* Awarded Top Seller.

* Responsible for nightly closing procedures.

EDUCATION

Bachelor in Criminal Justice

Prairie View A&M University

August 2007 to May 2011

Deer Park High School

August 2003 to May 2007

SKILLS

Microsoft Office (10+ years)

ADDITIONAL INFORMATION

Skills

Proficient in Microsoft Office; Word, Excel, Adobe and PowerPoint.

Knowledgeable with programs such as Yardi, Yieldstar, Blue moon, LexisNexis, First Advantage, and Lead to Lease.



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