Customer Service Marketing

Karley Rae Shuluga

**** ********** **** ******, *******, MI 49423

616-***-**** **********@*******.***

EDUCATION Baker College Class of 2016

Bachelor of Business Administration Marketing & Human Resources

PROFESSIONAL McAlpine Chiropractic Holland May 2014 – Present

EXPERIENCE Office Manager & L.M.T

Accounts payable/receivable

Customer service & patient care

Marketing for clinic and self

Insurance claims and communications

Lesion between patients and doctor

Customize patient treatments as a licensed massage therapist

The Highlands Golf Club Grand Rapids May 2014 - Nov 2016

Event Coordinator and Management

Marketed event facilities to potential clients

Facilitated contracts with clients

Attended various marketing events ( trade shows, leads groups)

Managed the employees staffed during each event

In charge of making sure the events ran according to plan and schedule

PROFESSIONAL The Holland Elks Lodge of Holland Apr 2016 – Present

ORGANIZATIONS Esquire

Marketing to potential members

In charge of facilitating and initiating new members into the lodge

Organizes local charity events

American Medical Massage Association May 2012 – Present

Attend conventions in health related field

Continuing education seminars

American Arthritis Foundation May 2012 – May 2014

Speaker and presenter for local events in regards to health

SKILLS & S.W.O.T Analysis

COMPETENCIES Social Media Marketing

B2B Marketing

Adobe Creative Suite Photoshop

Microsoft Office Outlook, Excel, Word, and PowerPoint

OSHA trained and CPR Certified

Customer service - 9 years

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