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Customer Service Sales

Location:
Brea, CA, 92821
Posted:
May 18, 2017

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Resume:

Daniel Jordan

**** ********* **. *: 714-***-****

Brea, CA 92821 ac0dp1@r.postjobfree.com

Sales & Business Management Qualifications

Management professional with more than 20 years of experience in sales, training, operations, marketing and business development as owner operator of community convenience store, outside b2b sales, custom door and veneer sales. Highly customer service driven with excellent relationship building skills as evidenced by achievement in building six figure annual sales and continuing to grow the business with customers, vendors and merchandisers. Ongoing entrepreneurial spirit in both sales and client service background.

Professional Highlights

Talbert Architectural

August 2016 to Present

725 Columbia Street

Brea, CA 92821

Sales Consultant and Customer Service

Custom Architectural Company Specializing in Wood Veneers, Doors, Panels, and Commercial Millwork Component Products- Construction Account Consultant responsible for the sales cycle: planning, goal-setting, researching, contacting, qualifying, consulting, selling and servicing new and existing accounts: Entering and Process Orders and Customer Service Follow-up.

Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.) environment Excellent communication, negotiation, analytical and objection handling skills Proven track record of Sales, ability to work with management, colleagues and customers throughout the business and industry at every level BANKERS LIFE / Regional Sales Manager

August 2015 to July 2016

3030 Saturn Street, Suite 206

Brea, CA 92821

Client Investment Services & Insurance Agent License # CA OK53138

*Investment & Insurance Sales Manager specializing in advanced business planning for small business and advanced estate, tax and retirement planning for individuals and families. Achieve annual sales goals for territory as established by the Company, Region and District Manager. Extensive sales experience in consumer product goods and services with a solid track record. Maintain mutually beneficial relationships with Key Customers, Decision Makers Ongoing Sales Training in Brea Location – Achieving quarterly sales goals. Proficiency on Microsoft Office Suite. Representing Bankers Life and Casualty Company and Colonial Penn Life Insurance Company

Valley Liquor and Convenience Store1998 to 2014 until Business Sold Santa Ana, California

Retail Store Partner/Operator –

Responsible for executing the annual Draft/Import Beer business plan for calendar of promotions and new product roll-outs.

Oversees and manages the sales performance within assigned accounts/wholesalers• Created store presentations, ideas, and concepts to successfully promote store merchandise.

• Provided outstanding customer service and continually trained staff by way of written materials, individual training, and group training.

• Responsible for the hiring and management, including scheduling and payroll, of personnel.

• Built a strong customer base through effective promotional marketing with vendors- With Emphasis on Beer, Wines and Spirits.

• Worked with sales representatives for promotions and advertising on a regular basis.

• Effectively managed all buying, receiving, maintaining POS computerized system, and completing annual inventories.

• Managed a $1,500,000+ annual budget including inventory equity, gross sales revenues, and accounts receivable and payable.

• Created and/or approved visual store displays, prints and multi-media advertising campaigns and developed new marketing strategies to widen customer reach.

• Managed all daily store operations

General Manager, Valley Liquor and Convenience Store 1990 to 1998 Manage over $1.5 million in total gross sales and oversee staff and supervisors in carrying out daily operations including human resources, customer service, finance, purchasing, production, equipment maintenance and troubleshooting. Handled accounts payable, accounts receivable, processing state sales tax, daily balancing and reconciliation, ordering and inventory, pricing, purchasing, vendor sourcing and negotiations.

Key Highlights:

• Effectively steered the company to increase in net profits.

• Obtained a store record-breaking amount in terms of gross sales and net profit in 2009.

• Successfully transitioned the store to prepare establishment to be leased to tenant company and transitioned staff and pos system implementation.

• Developed and implemented a promotions and programs with Wine and Spirit and Beer Vendors. Maintained strong wholesale and retail relationships with vendors such as Certified Grocers,, Southern Wine and Spirits, Young’s Market, US Foods.

EDUCATION AND CREDENTIALS – Available upon Request



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