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Microsoft Office Customer Service/ Behavioral Health/ Education

Location:
Philadelphia, PA
Salary:
15.00 an hour
Posted:
May 18, 2017

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Resume:

Professional Profile

Career Objective

To obtain a position that will enable me to use my strong organizational skills, writing, and oral communication skills, educational background, and ability to work well with people.

Personal Profile

As you will see on my resume, you will notice I have several qualities. I am energetic and always willing to challenge myself. I’m reliable, dependable, hardworking, professional, and a fast learner. I am self- motivated and highly responsible when it comes to my career. I am always looking to climb the career ladder and I take pride when I am given added responsibility.

Skills Summary

Computer literate, Microsoft Office.

Able to Multitask and complete tasks in an accurate and timely manner.

Interact well with peers and with client’s families.

Able to operate vehicles up to 2-tons.

Leadership skills

Able to adjust to any situation and am capable of remaining calm and stress free.

Strong communication skills.

Able to organize and maintain files electronically as well as manually.

Professional Experience

Primary Functional Expertise

10/2016- Present First Transit Conshohocken, PA

*Administrative Assistant/Payroll-Billing

Duties include, photocopying, faxing, mail distribution and filing. Coordinates and maintains records for staff. Create and modifies various documents using Microsoft Office. I also document the payroll manually and electronically in the computer system and calculate hours worked for the drivers and office staff. I also make sure invoices are paid in a timely manner.

01/2015- 08/2016 United States Postal Service Philadelphia, PA

* City Carrier Assistant

As a CCA, I assist the regular mail carriers with their routes so that they will not exceed 8 hours. I also deliver packages in a 2-ton truck and prepare routes for the days’ delivery throughout the city.

10/2014- 01/2015 KinderCare Learning Center Bala Cynwyd, PA

Preschool Teacher

As a Preschool teacher, it was my responsibility to ensure the safety of the students. I followed a curriculum for this age group and implemented the lessons that were created. I added lesson plan enhancements to make sure the children have fun as well as have an extraordinary learning experience. Each child had their own portfolio to physically show their parents and the director their learning level.

09/2008 – 10/2014 Green Tree School Philadelphia, PA

Therapeutic Staff Support

As Therapeutic Staff Support (TSS), it was my responsibility to implement the interventions on each student’s treatment plan. I reported to the Behavior Specialist Consultant and logged the students’ progress or lack of progress into the system. Although, my specialty was working with students in the Autistic Spectrum, I am eager to broaden my skills with children who have different mental and physical disabilities.

10/2006 - 08/2008 Smart Start Academy Philadelphia, PA

Assistant Director

I led the development of lesson plans. I managed a team of 6-7 teachers who established a successful curriculum for the students. It was also my job to communicate with parents about the progression of their child and organize files (electronically) for employees as well as the students. Files were to be updated and ready for inspection.

Secondary Functional Expertise

02/2005 - 06/2006 7-Eleven Philadelphia, PA

Shift Leader

Due to this position, I am familiar with most aspects of customer service responsibilities. I managed 2-3 employees and controlled inventory with fellow shift leaders. I ordered the necessary supplies and merchandise for the store. I operated the cash register, lottery machine, soda fountain, as well as the frozen beverage fountain.

Education

PHILADELPHIA UNIVERSITY – Philadelphia, PA

Major- Psychology, Degree unattainable.

COMMUNITY COLLEGE OF PHILADELPHIA – Philadelphia, Pa.

Associate’s Degree in Elementary Education, 2008

OLNEY HIGH SCHOOL – Philadelphia, Pa.

Diploma- Business and Law, 2000



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