Kathleen M. Goldstein
Levittown, NY 11756
ac0dm6@r.postjobfree.com
Dedicated and focused office manager who excels at prioritizing, excellent patient service, knowledgeable in office management procedures, and takes initiative in the workplace.
EXPERIENCE
Office Manager
North Park Chiropractic Center, Rockville Centre, NY 11570
June 2010 - PRESENT
●Oversee office staff and train new employees according to offices procedures
●Sort incoming mail, control inventory and order supplies
●Knowledge of ICD-10’s
●Perform clerical work such as filing patient records, typing documents in Microsoft Word, printing, emailing, copying, faxing, etc.
●Answer and direct phone calls taking detailed messages when necessary, schedule appointments and return patient phone calls providing sufficient answers to questions
●Verified insurance and authorization for medical treatment of patients as needed
●Coordinated care with referrals to other providers and/or scheduled outside services for patients
●Accountable for collecting, posting, and managing account payments and charges for office visits and procedures; prepared and balanced daily financial records
Automobile Sales Associate
Geico, Woodbury, NY 11797
June 1989 - September 1993
●Received calls from potential policyholders
●Advised buyers on insurance products they may want or need, state insurance requirements, and coverage limits
●Prepared personalized insurance quotes