*** ******** **** **. #***, Houston, TX *****

281-***-**** ac0dlg@r.postjobfree.com

Diana E. Garrett

Objective

To obtain an Office/Clerical position in which my customer service, data entry, personal, clerical and general office skills will contribute to greater office efficiency and productivity.

Employment History

Gulf Rice Milling, Inc.

12010 Tylor Rd. Houston TX 77041

2013 – 2017

Professional Highlights

Customer Service/ Account manager

Managed up to 300 sales orders monthly.

Communicate daily with all departments involved in order to obtain orders’ status information.

Update distributors via phone or e-mail as necessary.

Respond to a volume of 200 inquiries via e-mails daily.

Answer incoming phone calls of consumers: questions, complaints, comments.

Meet deadlines for open purchase orders.

Resolve problems with shipped loads: material rejections, complaints, returns, shipments/invoice discrepancies, and loads’ replacements.

New Body and Laser Center Spa

5959 Westheimer Suite 200, Houston TX 77057

August 2012 – December 2012

Office Manager-Clerk/Receptionist and Laser Technician

Office Clerk/Receptionist

- Book clients’ appointments

- Keep Outlook Calendar updated with appointments, clients’ files, and upcoming spa events.

- Maintain Sales Report up to date.

- Daily update of weekly sales, product inventory and monthly sales reports

- Front Desk/Office duties: employees and clients sign in sheets, time sheets, and purchase office supplies.

Laser Technician

- Perform Lipo-Laser Treatments

- Client guidance to maintain results

- Train and Supervise new Laser Tech employees.

Sunglitz/Farouk Systems, Inc.

250 Pennbright Dr. Houston, TX 77090

2002 – 2012

Office Clerk Supervisor

Item Setup: Issue part numbers for all raw materials, formulas and finish good (bulks).

Bill of Materials Setup: Setup the list of components required to build different bulks.

Yearly check for part numbers to deactivate and maintain active skus/part numbers.

Train new employees in different departments on how to use computer system.

Supervise/review all information inputted by date entry employees.

Generate UPC barcodes (software Corel Trace)

Inventory Control functions: Assistant for coordination and monitoring physical inventories (twice at year).

Verify physical inventory counts and update this information in the systems SBT and Sx. Enterprise.

Assist Manager in all necessary manufacturing functions and new hires interviews as well paper work.

Additional Responsibilities

Assist Human Resources on managing General Labor positions only (2002-2004)

- Pre-screening prospective employees

- Process all employment documentation

- Enforce company policy and procedures

Assist Purchasing and Receiving department as needed

Train new data entry clerks.

Skills

Proficient Infor ERP SX.Enterprise, Corel Trace and SBT Pro Series systems

Bilingual l English and Spanish

Basic knowledge of Word, Excel, Outlook and Quick books.

Training Curses

-Safety: Hazardous Materials, First Aid Procedures

- Spa curse: Laser Technician (by YOLO CURVE Certification Program).

Education Level

College : Facultad de Ciencias de la Comunicacion, U. A. N. L.

Monterrey, N. L. Mexico 1992 – 1996

-Communications: Journalism (Graduated).

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