Executive Assistant / Office Manager

Deanna Gonzales

**************@*****.*** • Livermore, CA • +1-408-***-****

SUMMARY

I am a detail-oriented, C-Level Executive Assistant with more than 11 years’ experience – seeking a new and challenging career opportunity where my skills and expertise will enable an executive/executives or manager to conduct their affairs with precision and efficiency not previously realized.

EXPERIENCE

Persistent Systems, Inc. – Santa Clara, CA 2005 – 2016

Executive Assistant/Office Manager

Managed CEO’s, COO’s and President’s meetings, calendars, and complex international/domestic travel arrangements, as well as their expense reports

Created a client tracking system - Managed client records and conducted research to prepare for customer / potential customer meetings

Developed and maintained client follow-up tracking procedures resulting in additional increases in executive productivity

Key contributor to team building initiatives and overall maintenance of the organization’s culture and employee morale

Events Manager – coordination and management of sales events, including budget, agenda, schedule, participants, site selection, and provider contracts negotiation

Managed and organized office operations and procedures, responsible for AP/AR reporting, filing systems, supply requisitions, and vendor contracts

Office systems, including development and implementation of inventory procedures and equipment procurement

Developed and implemented general office, travel and procurement policies and new hire induction procedures

Managed corporate guest housing, including real estate selection and leasing agreements

Provided training and mentoring for entire administrative team

Achievements:

Significantly increased executive productivity by 110%, and saved the company tens of thousands of dollars each year in doing so

Successfully developed and implemented U.S. travel policy and personal productivity equipment allocation policy

Achieved 80% savings in negotiated mobile telephone contract

50% reduction in recurring cellular phone costs by timely and accurate usage tracking

Negotiated, coordinated, and supervised multiple office relocations

Successfully advised on office design and build-out projects, saving the company money

Managed computer server room design and build-out, delivered within budget and deadline

Created a system to track ROI of all events I managed

Promega Biosciences – San Luis Obispo, CA 2002 – 2004

Administrative Assistant

Handled front office administration

Planned and coordinated materials and logistics for staff meetings, other events

Managed entire office supply effort and associated budget

Active participant and coordinator for hiring process, including interviews and evaluations

Managed biweekly time sheets for twenty executives

Achievements:

Noted admiration and appreciation from customers and other office visitors for my role and contribution

Significantly improved data entry and HR applications (PeopleSoft)leading to measurable productivity increases in the related processes

Resolved a two-year backlog of critical documentation for the quality control organization

Complete revamp and implementation o fa new office supply inventory system, ensuring that important and necessary materials were on hand and available

SKILLS: MS Office Suite, Internet Research

EDUCATION

San Francisco State University - Extension (2010)

University California at Santa Cruz – Silicon Valley Extension (2009)

PROFESSIONAL AFFILIATIONS

National Association Female Executives (NAFE)

Elite Meetings International

References available upon request

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