Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Fairborn, OH, 45324
Salary:
50,000
Posted:
May 18, 2017

Contact this candidate

Resume:

Alesha M. Monk

*** ******* *****

Miamisburg, Ohio

ac0dke@r.postjobfree.com

937-***-****

Objective

Building a career where I can contribute quick problem solving skills, leadership/teamwork, and excellent communication and organization skills combined with over 15 years of management and customer service experience.

Experience

Dayton History Dayton, OH September 2015 - Present

Director of Facility Rentals

Creating strong/ trusting relationships with corporate clients and brides to book and execute events that exceed expectations

Hiring, training and scheduling 30 staff members

Developing and maintaining a yearly budget for 6 rental spaces

Organizing, coordinating details and schedules for over 300 annual events

Negotiating contracts and commissions with vendors and department purchases

General accounting including payroll, accounts receivable/ payable, reconciling credit card/checking account and annual budgets

Elite Catering Dayton, OH October 2014- September 2015

Corporate Event and Golf Outing Manager

Identifying and communicating with existing and new clients to create a well-structured plan for their events including logistics and budget

Creating and presenting proposals to clients and closing business

Coordinating and leading weekly meetings with 3 separate departments to ensure that all of the details of the plan were understood

Hiring and training new staff to meet company standards

Establishing relationships with outside vendors such as florists, bakery's, event rentals and event venues

The Cincinnati Art Museum Cincinnati, OH March 2013 – October 2014

Hospitality Director

Working directly with new and existing donors to plan fundraising events, social gatherings and corporate team building events

General accounting for 4 departments including payroll for 50 employees, accounts payable/ receiving, purchase orders and monthly budgets

Responsible for creating and managing a 4 different business plans for each facet of my department including sales, marketing and hospitality

Balanced the budget by renegotiating current contracts in order to save my department over $82,000 in one fiscal year

Booking several larger reoccurring clients including Toyota, P&G, GE and The University Of Cincinnati totaling over $75,000 year to date and continuing to grow

Larosas Dry Ridge, KY June 2010 – March 2013

Service Manager

Managing the most lucrative location amongst 9 other stores producing $50,000 in weekly sales with a labor cost of 20% and maintaining a food cost of 23%

Developing, organizing and designing materials for promotional campaigns as well as writing the policies and procedures for daily operations

Communicating and developing relationships with customers and vendors and negotiating contracts with outside vendors

Traveling to open new locations to ensure that mangers and employees were trained on our standards of service and maintaining excellent customer service



Contact this candidate