Active Directory Customer Service

Andrew Haubrich

**** ***** ****** ** ***** ******@*****.***

Jan 7, 2016

Dear hiring manager,

I am a past Tapestry Employee. While working at Tapestry I was introduced to several different applications. I worked mostly on individual assignments and a few group projects.

At GDIT, my co-workers and I got environments up and running on the government laptops and started working on sprints. I then started working on tasks and was involved in many different applications. At both GDIT and Tapestry I studied/worked with Angular JS, Javascript, Java, HTML, and various other languages.

Before GDIT, I provided site support and develop beta version Android applications. During my undergraduate studies I also gained experience as an amateur web developer and customer service specialist for PAM Sunday Missal Service. Please consider the following paragraphs outlining a few more specifics relative to my academic and professional background.

Time management was a valued lesson learned while hosting clients and developing a new website for PAM Sunday Missal Service in 2000. Managing customer relationships during the documentation and construction phases was as important an experience as studying and creating a new website. At PAM Sunday Missal Service, my father and I called on local churches to market our publishing products and services. This included listening to client requirements and developing tailored solutions that met the needs of each parish while hosting customers during office visits and managing orders and tenders with existing and new clients.

I soon recognized PAM's customers and its operations would benefit from the use of a website for marketing, managing orders and customer complaints. Initially, I took classes that helped me integrate technology in order to address customer complaints as they related to placing orders. I accomplished this by creating a web site where our customers could place orders and download online versions of our products. Furthermore, I created a simple but effective survey for salesman to use for gathering customer feedback during visits. Customer feedback was essential to refining a user-friendly website that minimized customer navigation time and helped operations shorten the time from order intake to delivery by allowing customers to place orders outside office hours. Intake to delivery was also shortened by allowing customers who didn’t receive their publications in the mail to obtain online versions. Overall, my experience with PAM was a good opportunity to grow my customer service and web development skills.

In 2011, I left PAM to return to school to finish my degree in computer science. Coursework included prototyping, diagrams and development. During prototyping, my team and I worked with waterfall, incremental, rapid and spiral model prototyping. Diagrams were also an important topic which taught me use case, activity, sequence, class, and state machine diagrams. While building a card game for a class project we used JUnit for software requirement validation. Independent testing as well as the use of black box and white box testing methods were used to validate my personal and my team's projects.

Since graduating in May 2014, I have had part-time and contract work as a Computer Tech for Hy-vee and Best Buy, a web developer for Crystals and Bows, and Printer Install Tech for Hewlett-Packard. While I value these employment opportunities, I am seeking full-time employment.

I hope you find my professional background has the key business-related and technical elements needed for success in the Programmer position. Thank you for your consideration and I look forward to hearing from you.

Sincerely,

Andrew Haubrich

Enclosure

Andrew Haubrich

1800 Maine Quincy IL 62301 Email: ******@*****.***

CAREER OBJECTIVE:

19 years’ experience with Microsoft Office, Adobe Photoshop, PageMaker, Acrobat, Quark

Operating system: Win 95 – Win 10, Linux, Apple.

Web Design: HTML5, CSS, CSS3, Front Page.

1-2 years

Computer Languages: Quick basic, Visual basic, COBOL, C++,C,C#, Oracle, Java,

Open GL, Android apps, Unit testing.

Web Development: Flash, Dream Weaver, PHP, MYSQL, Javascript, Ajax, Subversion, Cygwin, VDI, SQL Developer, IntelliJ, Spring, Eclipse, XML, J2EE, powershell, command line, bash, JBoss, angular js.

DHCP, DNS, ACTIVE DIRECTORY, WORK GROUP, etc.

Motivated, team player, strong degree of independence, reliable.

GitHub: https://github.com/drew21

EDUCATION:

Bachelor of Science in Computer Science- 2014

Western Illinois University - Macomb, IL

Associate of Science in Computer Science - 2007

John Wood Community College - Quincy, IL

CERTIFICATIONS:

TechSkills - June 2010 - Aug 2010 COMPTIA A+ Certification

TechSkills - Nov 2010 - Dec 15, 2010 COMPTIA Network + Certification

HONORS AND AWARDS:

Upsilon Pi Epsilon Spring 2014

EMPLOYMENT:

LaunchCode 2016-2017

Attended Training sessions on Python, C#, R- Data Analysis, PL SQL, Rest, Web Services, and Java

Built web Applications in class and also worked on side projects spring/ hibernate login

Built an Opengl Project which responded with keyboard

Built an Spring/Hibernate login for the web

All projects can be viewed on my github account

Tapestry Solutions: (contract)- Feb 2016 – June 2016 – Security Clearance-Secret – Fairview Heights il

Java Developer:

Developed and maintained code associated with user stories

Assisted with the documentation and maintenance of architectures, requirements, interfaces, and designs for software systems.

Collaborates with others to propose solutions to problems.

Assisted with test procedures to ensure software system requirements are met

Went over schedules and estimates.

Received guidance and instruction from more experienced engineers.

Worked in Agile Environment

Built Unit test for stories

Attended training with Senior Developer

Worked with Soap request/ response

Worked with/Query Relational Databases (Oracle, SQL)

Developed Frontend with Angularjs, Javascript, Html

Technical Skills Applied:

Java, XML processing, Spring, IntelliJ, Eclipse, web applications and hosting environment, J2EE, powershell, command line, bash, JBoss, SOAP Request and Response, angular js, CSS3, GIT – version control, nodejs, React js

General Dynamics – Mar 2015 – Jan 2016 – Security Clearance-Secret – Fairview Heights, IL

Associate Engineer

Worked on 4 different applications.

Worked with different environments : PRODUCTION, STAGING, QA, DEV

Java Server Page (JSP)

Worked with UNIX/LINUX environments

Worked with/Query Relational Databases (Oracle, SQL)

Attended meetings where research, designs, and progress where discussed.

Used Junit to validate input for functions.

Testing of applications. Assisted in design, coding, testing, and debugging of software.

Reviewed test cases/test results with scrum master.

Created screen shots/images for development.

Worked with Jasper Reports.

Used spring boot to build web apps

Developed Frontend with Angularjs, Javascript, Html,(Buttons, Forms)

Technical Skills Applied:

Apache, Spring Boot, JDK, Java, Java Script, SQL, HTML, Angular js, JQUERY.

Web Developement: HTML5, CSS, javascript, Subversion, Cygwin, VDI, SQL Developer, Maven, Hibernate, CSS3, nodejs

Hewlett Packard(contract)- 11/7/2014 – 11/14/2014

Tracked down devices that needed to be installed throughout multiple warehouses at John Deere in Ottumwa, IA.

Unpacked and installed Printers and PHAROS.

Technical Skills Applied:

DHCP, DNS, ACTIVE DIRECTORY, WORK GROUP, etc.

Motivated, team player, strong degree of independence, reliable.

Operating system: Vista, Win 7, Linux.

Crystals and Bows(contract)- 10/1/2013 – 10/1/ 2014 –Quincy, IL

Web Developer

Built an Android app in Eclipse

Created a website for the business.

Technical Skills Applied:

Microsoft Works, Word, Excel, Access, Power Point, Adobe Photoshop, Adobe PageMaker, Adobe Acrobat, Quark

Win 7, Linux.

Android apps

Web Design: HTML5, CSS, CSS3, Flash, Dream Weaver, PHP, MYSQL, Javascript, Ajax, angular js, Java

DHCP, DNS, ACTIVE DIRECTORY, WORK GROUP, etc.

Motivated, team player, strong degree of independence, reliable.

Best Buy(contract)- 6020 BroadwayQuincy, IL 62301 - January 25, 2013

Assisted in the installation of a new server.

Hyvee(contract)- 2400 Harrison Quincy, IL 62301 - October 25, 2012

Assisted in replacing 25 BASE UNITS & 6 PRINTERS

Technical Skills Applied:

DHCP, DNS, ACTIVE DIRECTORY, WORK GROUP, etc.

Motivated, team player, strong degree of independence, reliable.

Operating system: Vista, Win 7, Linux.

Missal Bulletin Publication - St. Louis, Mo – Fall 2009 – December 2013

Front End Web Developer (hard code)

Assisted co-workers with computer troubleshooting laptops, printers, etc.

Command line proficiency

Novice with Server 2003

Developed PC Security policies

Wireless router troubleshooting

Installed and configured software and external computer hardware

Evaluated software vendors and solution.

Technical Skills Applied:

Microsoft Works, Word, Excel, Access, Power Point, Adobe Photoshop, Adobe PageMaker.

Web Design: HTML5, CSS, Flash, Dream Weaver, PHP, MYSQL, Javascript, Ajax.

DHCP, DNS, ACTIVE DIRECTORY, WORK GROUP, etc.

Motivated, team player, strong degree of independence, reliable.

P.A.M./Sunday Missal Service and Haubrich Enterprises, Inc. - Quincy, IL - 1998 – 2009

Vice President Board of Directors and Webmaster - OnlineSales and E-Marketing

Created the web page for P.A.M. Printers/Sunday Missal Service (hard code)

Technology integration (Developed online order process)

Responsible for user administration of company web page

Oversaw the proper storage and backup of online accounts

Assisted co-workers with computer troubleshooting laptops, printers, etc.

Installed and configured software and external computer hardware

Directed incoming and outgoing phone calls

Monitored invoices and payments utilizing Quickbooks, and also sent out monthly bills

Reason for leaving: the family business was bought out

Technical Skills Applied:

12 years’ experience working with Microsoft Works, Word, Excel, Access, Power Point, Adobe Photoshop, Adobe PageMaker, Adobe Acrobat, Quark

Operating system: Win 95, Win 98, Win 2000, Win ME, Win XP, Vista, Win 7, Linux, Mac/Apple.

Training - Computer Languages: Quick basic, Visual basic, COBOL, C++, Java.

Web Design: HTML5, CSS, Front Page, Flash, Dream Weaver, PHP, MYSQL, Javascript, Ajax.

DHCP, DNS, ACTIVE DIRECTORY, WORK GROUP, etc.

Motivated, team player, strong degree of independence, reliable.

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