Resume

SUMITHA SUNDARAM

**** ******* ****, *** #**, Pleasanton, 94566

Phone: 626.***.**** email: ac0d9u@r.postjobfree.com

SOFTWARE QA ENGINEER

Expert in Functional and Technical Testing 8-Years of IT Experience Work Permit - EAD

•Software QA Engineer with full system development lifecycle experience, including implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free audits.

•Qualifications include Eight years of QA software testing Experience, Project Management, Defect Management & Tools.

•Backed by strong credentials including a PGDCA in computer science and Graduation, QA Certified with Expertise in Water Fall and Agile methodologies.

SKILL SUMMARY

Test Plans, Test Script Preparation

Functional Requirement

Scripting Documentation Regression & Negative Testing

Web based Testing

Mobile and Web clients

UI & Compatibility Testing

Data Interface & Migration Testing

Performance/Load/Stress Test

Automation

Testing Mobile applications for Android, iPhone & VOIP

Project Management

Defect Management/Debugging

Test Strategies & Coverages

QA & QC Standards

Project Management

HP ALM/QC

SQL/ORACLE DB

Metrics & Reports

Overview

•Over 8 years of IT experience in software testing process which involves Test Planning, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management, Test log, Test results, Test Traceability Matrix, Test Metrics and Project Management.

•Performed extensive Manual Testing of Web based Application, Also possess good testing experience in different QA testing methodologies (Waterfall, Agile Methodology, and V-Model)

•Worked extensively on Testing Mobile applications for Android, iphone, phones across WiFi and 3G/4G Networks

•Involved in creation and implementation of Test Procedures, Test Plans and Test Scripts. Experience in writing Test Plans, defining Test Cases, developing and maintaining test scripts, analyzing the results of scripts, interaction with team members in fixing the errors.

•Maintaining the Traceability Matrix, Test Data Matrix and Status report related to project.

•Excellent skills in gathering requirements and creating Functional Requirements Document (FRD), facilitating Joint Application Development (JAD) sessions, Rapid Application Development (RAD) sessions, Disaster Recovery Plan (DRP), developing Use Cases, Test Approach, User Acceptance Testing (UAT), and Requirements Traceability Matrix (RTM).

•Expert knowledge of Business Analysis methodologies and iterative Systems Development Life Cycle (SDLC), Agile, Waterfall, etc.

•Experience in test management and defect tracking tools like Quality Center, Bugzilla

•Extensive experience in developing Test Traceability Matrix and Gap Analysis.

•Well versed in analyzing Results, Bug Tracking & Reporting, Detailed status reporting

•Expert in Using Quality Center/JIRA as repository for maintaining test cases, execution and tracking the defects.

•Developed Test scenarios and Test cases using Quality Center/JIRA

•Good knowledge on Functional Testing tool, Quick test professional (QTP).

•Working closely with business users, Technical teams, senior management and vendors with strong skills in writing business requirement document, test case designs and technical specification documents.

•Experience in Smoke Testing, User Acceptance Testing, Regression Testing and Browser compatibility Testing.

•Experience in testing of application in IOS.

•Strong Understanding of Test Plans, Designing Test Cases and Test scripts and defecting reports to fulfill the business specifications and design documents.

•Execution of test cases as specified in the projects and maintaining the schedule.

•Ability to prioritize the tasks well and work on multiple applications concurrently.

•Ability to work well in team dynamic environment.

•Possess excellent Communication, Analytical, Interpersonal and organization skills with the ability to adapt to a new environment.

•Experienced in working with business analysts, development groups in analyzing business specifications and Working with other testers to resolve technical and end-user issues.

•Exposure to all manual testing phases such as Requirement analysis, Test Estimation, Test strategy & planning, Test scenario/case development, Test environment setup, Test case execution, Defect status meetings and Project Management.

Software and Technical Skills:

Testing Tools: ALM/Quality Center, Quick Test Professional, Load Runner, Rally, JIRA, Remedy

Other Tools VMware, Charles

Operating Systems: Windows 98/2000/XP, UNIX/LINUX

Utilities: Utilities: MS Word, MS Excel, MS Power Point,MS Visio, MPP,Filezilla & Notepad+

Software quality Assurance: Test case design, executing and logging the defects using quality center

Domain: Mobile Apps, Telecom domains.

Version Control Tool: SharePoint

Database: SQL/ORACLE

Work Experience:

Employer: SiliconHire, CA

Role: Quality Assurance Analyst

Duration: Present

SiliconHire LLC is a Talent Acquisition Solutions Silicon Valley Start-Up, engaged in development of Career Advancement Mobile Apps, Web Apps & Software Solutions. They not only provide talent solutions to clients but also provides hiring and recruitment solutions through its unique Hiring Software Suite of Applications.

Responsibilities:-

AutoPAF™ Mobile App- The project involves the quality assurance, testing, development of a new web-based application to generate Public Access Files for H1B Employers, Law Firms, Stakeholders by extracting data from LCA filed during H1B process to help employers achieve stringent Department of Labor Compliance.Currently on Prototype stage. Next -Payment Integration, Test Cases, Testing at demo clients, Bug tracking, troubleshooting. Tentative commercial release April 2017 (Phase 1). Enhancements and further development scheduled for 2018. I have also used Charles for debugging the issue.

WageCounty Mobile App - The project, a prequel of AutoPAF™, involves the development of a new web-based application as well as Android app to find out the prevailing wage for a particular county for a hiring position that is used for LCA filing during H1B process. Testing, troubleshooting, bug fixing, mobile testing for Android and iOS, test APKs. Beta Release in 2016. Enhancements and further developments in 2017.Development in iOS scheduled for 2018 and integration of

AutoPAF™ and a Phase 3 of the complete product scheduled for 2018/2019.

Environment: iOS, Android, SQL, QC, Rally

Employer: Fonality, CA

Role: QA Engineer

Duration: July 2014- 2015

Fonality provides unified phone systems and applications for growing businesses. More than 25,000 businesses in 99 countries rely on Fonality to help them remove the friction that slows business momentum. Our customers select the deployment, voice connectivity and payment options that best meet their needs.

Responsibilities:-

The FCS application supports ordering, provisioning, billing, reductions in service, and bundle creation for IP PBX VoIP phone system. It is designed for internal users as well as external partners and direct customers for all self-service ordering needs.

•Worked Extensively on E2E/Integration Testing on Heads Up Display (HUD) both Web and mobile based tool which involves Testing the Key Features of Phone like Unanswered Queue Call, Recording Downloads, Employee Presence, Voicemail to Email/Text, Mobility, Fax Lync, Transfers Call,File Sharing, Chat,Screen sharing, Video Conference etc..

•Used Firebug Tool to identify the Object's id, Name, XPath, link in the application.

•Created and executed Test Cases in ordering, provisioning and billing.

•Activated servers via Linux on a physical machine.

•Registered IP phones and customized PBXtra system via User Web Interface.

•Registered Soft phones and validated to call any number/ receive any number/ call to extension.

•Documented and Tracked defects in JIRA.

•Analyzing the Test Cases prepared by other team members and coordinated Project.

•Executed queries in SQL.

•Involved in coordinating with SME to discuss different scenarios at the time of scripting Test Cases.

•Prepared Test Cases for both positive and negative scenarios and mapped the same to requirements in JIRA.

•Have worked on testing environments like stg1, stg2 and also on Production.

•Performed browser compatibility testing in Chrome,Firefox, IE and Safari.

•Debugged Defects and used Tools like Charles.

•Worked on Agile Sprit Releases.

Environment: Platforms/OS/Languages/Tools used: MySQL Linux, Asterisk, QC, NetSuite, ORACLE,

Employer: SiliconHire LLC,CA

Role: QA Analyst

Duration: Dec 2012- Jun 2014

SiliconHire LLC is a Talent Acquisition Solutions Silicon Valley Start-Up, engaged in development of Career Advancement Mobile Apps, Web Apps & Software Solutions. We are also engaged in Software Development, Programming, Quality Assurance and Compliance Consulting to direct clients and third party through Top Tier vendors.

Consult Me Mobile App & Web Application

•Complete Solution for IT Consulting and Staffing Companies. Includes features such as: Training, Accounting, Employee Intake, Vendor Management, Immigration and Compliance

•Application and Dashboard can be customised to the customer’s requirement

•Use on any device and will function via Internet or Intranet in any web browser, which support HTML5.

Responsibilites:

•Prepared Test cases from the Requirements of Consult Me App.

•Reported valuable bugs which has been also approved and accepted by client.

•Provided Review comments on Consult Me APP about product usability, design, features, functionality and performance.

•Experience in Logging and Tracking the Bugs in Quality Center.

•Have done Functional Testing of newly developed Components.

•Prepared and Executed Test Specifications.

•Executed Test Cases Manually.

•Performed Functional Testing and Regression Testing.

•Generated Test Reports and participated in project status calls.

•Documented test cases, test scripts, and expected results

•Created test cases, scenarios, and procedures using HP Quality Center.

•Involved in preparing, updating and executing the test cases.

•Developed, maintained and continually improved test cases.

Environment: Quality Center, Iphone, iPad, ios 7.0.0, ios 7.1.3 and SQL

Employer: Elsevier, Philadelphia

Role: Permission Processor - Tester

Duration: June 09 - Oct 11

Elsevier is the world’s leading provider of science and health information, Elsevier serves more than 30 million scientists, students and health and information professionals worldwide.

Elsevier is a founding publisher of global programs that provide free or low-cost access to science and health information in the developing world.

Responsibilities:-

•Responsible for Testing the copyrights for the text, images, tables, videos, illustrations books published by Elsevier.

•Cleared more than 5600 illustrations and covered projects across oxford, Burlington, Philadelphia, Chennai and Camden locations.

•Handled projects for End to End Testing of Major Reference works & Textbooks and Handbooks.

•Contacted publishers across the world and resolved the permissions in a very short TAT.

•Saved many amount through Negotiation and got appreciations from the customers regarding negotiation.

•Followed SOP’s (Standard Operating Procedure) into departments and teams.

•Trained new grants editors regarding the process.

•Very good skills and expertise diagnose the permissions easily.

•Worked on various health science, science and technology projects.

•Lean coordinator who coordinates work flow and lean principal to the head of the department and team members.

•Follow up on events to ensure improvements are sustained,

•Lead events to drive Rapid improvements.

•Got Best team player award for more than 2 times.

•Activate participant in Lean and the flows of lean principal.

•Responsible for ensuring the entire team has the necessary training, tools and materials to properly perform their roles safely and efficiently.

•Got Best team player award for more than 2 times.

Environment: IE, Google Chrome, Excel & Share Point

Client: Hewlett-Packard

Role: Technical Support Executive

Duration: July 2006- May 2009

Hewlett-Packard is an multinational company, that provides products, technologies, softwares, solutions and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.

Responsibilities:-

•Troubleshooting for laptops which involve hardware, software and internet issues.

•Hardware issues like System not booting, Laptop keys are not working, CD ROM not working, Laptop will power on but only for a second or nothing happens after power on, Laptop will power on but only on battery, keyboard not working, Laptop LCD screen has a faint image or is very dark.

•Software issues like Dealing with Low Disk Space Windows, memory issues, audio device not working, Homepage needs to be changed, can’t find my program. And also involves wireless issue, wired and dial up issues.

Educational Qualifications:

•Bachelor in Microbiology,Periyar University, Tamilnadu, India. 2002- 2005

•Post Graduate Diploma in Computer Application, Tamilnadu, India. 2009-2010

•Certified Quality Analyst.

Contact this candidate