Shelli Carlow

**** ******** *****

Leander, Texas 78641

678-***-****

ac0d9g@r.postjobfree.com

Skills Profile

• Management experience - Restaurant,Retail

• Exceeds Sales and Goal expectations.

• Customer service experience excellence

• Self starter

• Organized, Interpersonal skills, Team Player, Dependable, High Integrity

• Excellent Motivator

• Experienced in creating and implementing marketing and catering strategies and tools

• Software programs: MS Word, PowerPoint, Publisher, Excel, Outlook Management-

Director of Guest Experience. Present

Chick-fil-A

. Provides Outstanding Customer Service

. Manages store to company standards

. Maintains and controls food costs and labor

. Weekly profit and loss reports

Management-GM

Einstein Bagels

. Provides Outstanding Customer Service

. Manages store to company standards

. Maintains and controls food costs and labor

. Marketing by creating and implementing promotions

. Weekly profit and loss reports

. Inventory

. Purchasing

Management

Cracker Barrel Country Restaurant-Texas

. Provides Outstanding Customer Service

. Manages store to company standards

. Maintains and controls food costs and labor

. Weekly profit and loss reports

. Inventory

. Purchasing

Management-GM.

Goldberg’s Deli and Cafe –Atlanta Airport

. Provides Outstanding Customer Service

. Manages store to company standards

. Maintains and controls food costs and labor

. Marketing by creating and implementing promotions

. Weekly profit and loss reports

. Inventory

. Purchasing

Manager Multi Locations. closed

Blockbuster Video

. Provides Outstanding Customer Service

. Exceeded Sales Targets received bonus

. Partnered with local Organizations to increase relations and Sales

. Marketing by creating and implementing promotions

. Inventory

. Purchasing

Manager – Area Manager

4 Stores 2 Counties

Dunkin Donuts-Baskin Robbins, Newnan, PTC, Fayette, Fairburn Ga

. Outstanding Customer Service

. Managed operations and received bonus for exceeding net revenue

. Marketing by creating and implementing promotions

. Staffing

. Purchasing

. Inventory

. Marketing

Education

Crossroads Church, Lighthouse Retreat

Undergraduate studies in Business Administration

University of Phoenix

Undergraduate studies in Marketing

Miami Dade Community College, Fl

References provided upon request

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