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Customer Service Training

Location:
Copperas Cove, Texas, United States
Posted:
May 19, 2017

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Anthony Spoonemore

**** ****** ***** ******** ****, TX 76522 ~ ac0d92@r.postjobfree.com ~ 254-***-**** (H) ~ 254-***-**** (C)

LinkedIn Profile: https://www.linkedin.com/in/anthony-spoonemore-foi-1658b873

SUMMARY

Results oriented leader with 18 plus years of extensive management, human resource supervisor, operations supervisor, training and development supervisor, serving as Branch Manager at Hertz Equipment Rental, US Army Infantry First Sergeant, Platoon Sergeant, Senior Instructor/Writer and Senior Operation Non-Commissioned Officer (Supervisor), Airborne Ranger Squad Leader; qualified Remotely Operated Vehicle (ROV) Technician/Pilot. Held a prior Secret Level Security Clearance.

SKILLS AND ABILITIES:

-Develop trust and rapport with multicultural staff at all levels, management, vendors, sales teams, and internal/external customers; highly skilled in applying new plans and programs resulting in greater work efficiency and improved customer service.

-Deep and rich knowledge of logistics with a keen technical insight; able to lead others from project start up to conclusion with full compliance.

-Intelligent decision maker and proven trainer/leader who rapidly responds to ever-changing circumstances to effect positive change.

-Computer skilled in MS Word, Excel, Outlook, and PowerPoint; Army Battle Command Systems/Tracker, like Command Post of the Future (CPOF), Force XXI Battle Command Brigade and Below (FBCB2) and Army Tactical Command and Control System; Customer Relationship Management (CRM) tools such as Salesforce.com, and readily adaptive new programs and technologies.

-Established record for quality, exactness, and results as shown through continuous process improvement and exceeding goals; consistently received high marks of praise on all performance reviews.

CORE COMPETENCIES:

- Project & Program Management - Fleet Management - P&L Management

- Contracts & Procurement - Planning & Scheduling - Auditing & Inspections

- Time & Resource Management - Process Improvement - Microsoft Proficient

- Regulatory Compliance - Cost Control - Revenue Growth

- Safety Standards - Team Building - Vendor Relations

- Quality Assurance - Staff Recruitment, Hiring - Logistics & Distribution

- Operations Management - Customer Service Management - Shipping & Receiving

- Reviewing and Verifying - Communications & Instructions - Recording & Reporting

PROFESSIONAL EXPERIENCE:

Hertz Equipment Rental Clute, TX Mar 15 – May 16

Branch Manager

Report to the District Manager of the Houston, TX area locations, and managed the staff 11 employees, as well as the operations, sales and maintenance of stores equipment and personnel; to include P&L Responsibility, Staffing, Sales, Safety and Fleet Management, of over $12 million in rental assets.

-Managed, Supervised the staffing, sales, safety, training of 11 employees and fleet management of over $12M in rental assets, with $9M of the $12M on Rent, producing dramatic increase in the Branches Revenue, month over month.

-Established and implemented a productive sales team, by being proactive in credit and collections management, mentoring and developing the sales team on customer relations, networking, out bound calls, call logs and customer assignments through Sales Force; increasing our stores revenue from $1.4M in 2014 to $3.5M at the end of 2015.

-Planned, conducted and implemented a Safety program, that increased the stores safety standard from 3-4 incidents at the end of 2014 to zero incidents in 2015; giving our OSHA and Hertz score of 96% on record.

-Created and overseen a maintenance program; of over $12M pieces of Heavy, light and small tool equipment and vehicles, reducing maintenance costs by 20%, month over month of our projected business plan. Allowing more revenue to fall to the bottom line or Net Operating Profit.

Lowe’s Companies, Inc. Killeen, TX Jan 15 – Mar 15

Customer Service Associate-Hardware Department (Part Time)

As a Customer Service Associate, in the Hardware Department, reported directly to the Department Manager. Responsible for customer relations and grievances, customer transactions, recording keeping, inventory and stocking of hardware, collection of deposits and payments; resolve customers’ service or billing complaints by exchanging merchandise, refunding money or adjusting bills. Solicit sales of new or additional services or products; order tests that could determine the causes of product malfunctions.

-Commended by the Department Manager for customer service relations, receiving high compliments from customers regarding courteous, professionalism and knowledge of department products.

-Responsible for quality assurance and quality control of hardware inventories, weekly; by inspecting the stocked hardware, off of the purchasing order and bill of landing, from shipping and receiving department.

-Current and qualified, certified Warehouse Forklift, in order to assist in shipping and receiving departments.

HQ, 3/16 Cavalry Regiment Fort Benning, GA May 14 – Sep 14

Brigade Unaccompanied Housing & Facilities Manager

Report directly the MCoE/Fort Benning Director of Housing, managed over 1,000 multinational military personnel’s living quarters; consisting of four buildings and 1,400 rooms; responsible and accountable for over $15 million worth of facilities and equipment.

-Maintained daily and quarterly logs, on scheduled maintenance reports, inventory documents and in-processing/out-processing of personnel’s status. As a result of strict adherence to reporting documentation and establishment of written and oral, 3/16 Cavalry Regiment Unaccompanied Housing & Facilities Billets were commended from the MCoE/Fort Benning Director of Housing.

-Unswervingly reported and processed monthly cost reports, maintenance and status of facilities to the Military Installations Management; staying within the billeting budget and implementing ways to reduce expenses and cost for Fort Benning’s Installation Management.

-Established written and oral policies and procedures, on security measures, maintenance reporting procedures and in-processing/out-processing of personnel’s rooms.

E Co., 2-29 Infantry Regiment, US Army Fort Benning, GA Jan 14 – Sep 14

Company First Sergeant

Report to the Battalion Commander and Command Sergeant Major, serving as a Company First Sergeant/Senior Company Enlisted (Non-Commissioned Officer) within the Company; responsible for the health and welfare, safety and professional development of 65 Non-Commissioned Officers, 15 Soldiers and managed administratively over 15 Commissioned Officers and 12 Department of Defense Civil Service and 18 Contract employees; overseen the accountability of all Company’s vehicles and equipment to include supervising maintenance of vehicles and equipment. Assisted in planning and execution of all Company and Battalion’s training, operational, maintenance events and activities, to include managing special projects. Developing, planning, writing and implementing Company’s policies and standard operating procedures (SOP).

-Managed, Supervised and Trained over 125 personnel of civilian and military. Planned, initiated, executed, monitored and controlled all aspects of a project or training; to include human resourcing, training resourcing, researching and development of implementation of new equipment and implementation of risk management process, in order to mitigate risks of loss of life and equipment.

-Managed and Supervised inventory of all aspect of accountability and responsibility of over $10 million worth of Army Small Unmanned Aerial Aircraft Systems, Robotic equipment, facilities, vehicles and office equipment; within a 6 month period, no loss or damage of equipment during high risk training events.

-Implemented standard operating procedures during maintenance of company’s vehicles, Small Unmanned Aerial Aircraft Systems and Robotic equipment to conduct a step-by-step troubleshooting process, in order to keep all equipment fully mission capable for a 9 month period of training events.

-Supervised and responsible for all personnel’s safety during high risk training events and ensuring that safety training was conducted monthly, quarterly, semi-annually; reducing the injuries by 45% from previous years.

E Co., 2-29 Infantry Regiment, US Army Fort Benning, GA Jan 13 – Jan 14

Medical Platoon Sergeant

Directly reported to the Company Commander, serving as a Medical Platoon Sergeant; responsible, accountable for and professional development of Eight (8) Non-Commissioned Officers and 37 Soldiers. Managed and supervised training, operational, maintenance events and activities by developing, planning and executing these activities, responsible for scheduling and coordination, between training units on Fort Benning, GA, medical support, for units during High Risk Training Events.

-Managed, Supervised and Trained 45 military personnel. Planned, initiated, executed, monitored and controlled all aspects of a project or high risk training events; to include risk assessment and mitigation analysis to reduce injuries and loss of life and equipment. Responsible for sending reports to higher echelons, written and oral orders and planning future projection of medical coverage for high risk training.

-Managed, inventoried and supervised all aspects of accountability and responsibility of equipment, facility, vehicles, office equipment and medical equipment; to include employees/personnel issued equipment, consisting of over $8 million; resulting in a no loss of equipment in one years time.

-Personally responsible for 12 High Mobility Multi-purpose Wheeled Vehicles Field Litter Ambulance maintenance, and accountability, establishing a weekly maintenance program that reduced vehicle deadline status by 75%.

C Co., 2-29 Infantry Regiment, US Army Fort Benning, GA Jan 12 – Jan 13

Senior Instructor/Writer

Report to the Company Commander and Company First Sergeant; serving as an Senior Instructor/Writer and Subject Matter Expert (SME) in the Basic Rifle Marksmanship (BRM), Advanced Rifle Marksmanship (ARM) and Advanced Infantry Marksmanship Strategies and Standards support platoon; responsible and accountable for and training of 25 Non-Commissioned Officers; responsible for the testing, evaluation, writing, training, and validation of proposed doctrine changes for Small Arms Weapons Marksmanship and Optics, for all units Army wide.

-Managed, Supervised and responsible for the US Army’s Instructors and Writers, for writing and revision of Army Doctrinal Manuals on Marksmanship, Optics and training of; that reflected all US Army units operational, technical and tactical policies and procedures.

-Directly responsible for supervising, training and providing feedback on testing newly contracted equipment; prior to the Department of the Army’s approval to purchase new equipment.

-Developed a well structured certification program; certifying over 25 personnel on the Basic Rifle Marksmanship and Advanced Rifle Marksmanship program.

-Trained 65 personnel quarterly, semi-annually and annually on safety training; that resulted in no injuries for the year.

-Accountable for, managed and maintenance and inventories of all Range Facilities, on Fort Benning, GA, consisting of over $10 million worth of highly sophisticated military ranges and personnel training on the ranges.

-Responsible for Range maintenance, utilization, EPA, safety violations, and incident reporting on all ranges, by utilizing Army wide reporting systems like Total Ammunition Management Information System (TAMIS).

HHC, 2-7 Cavalry Regiment, US Army Fort Hood, TX Jan 09 – Jan 12

Senior Operations Non-Commissioned Officer

Report to Operation Sergeant Major; serving as the Senior Operations Sergeant of a Combined Arms Battalion in a Rapidly Deployable Heavy Brigade Combat Team; advised the Battalion Commander, Command Sergeant Major, Operations Officer and Operation Sergeant Major on battalion individual and crew training readiness, as well as technical and tactical employment of the tactical operations center, responsible, accountability for 20 Soldiers; responsible for the development of 12 Non-Commissioned Officer’ along with administrative actions and documentation.

-Responsible for directing daily operations, projects and training of a 435 personnel military unit.

-Directly responsible for providing operational advice to the Battalion Commander (Senior Management) and supervising the planning of operational, technical and tactical missions. Communicated effectively to Senior Level Management by written and oral orders.

-In Charge of the certification and training by certifying newly arrived military personnel to the unit, scheduling, coordinating, supervising and executing the certification and training; certifying over 350 personnel in a two year period.

-Directly responsible for planning, coordinating, monitoring and supervising the movement of 435 military personnel, Battalion’s equipment over 600 miles in an adverse and hostile environment in Iraq, without loss of equipment or lives; equipment in excess of $35 million.

-Managed, supervised and maintained the maintenance of all Company’s vehicles and equipment; by gather data collected from Company maintenance teams; consolidating reports and briefing Command team on status of equipment and vehicles.

-In Charge of the Tactical Operation Center; monitoring, directing, planning, supervisor all movement of Soldiers, Non-Commissioned Officers, Officers, Civilian and Contract Personnel, equipment, vehicle and personnel patrols, along the Battle Field, during operations, in Northern Iraq; consisting of Four- 150 to 200 personnel Company size element.

-Supervised and monitored combat patrols, utilizing Army Battle Command Systems/Tracker, like Command Post of the Future (CPOF), Force XXI Battle Command Brigade and Below (FBCB2) and Army Tactical Command and Control System; allowing the Command Team the ability to maneuver and control combat troops, vehicles and equipment to make decisive decisions in adverse combat conditions.

HHC, 4th Ranger Training Battalion, US Army Fort Benning, GA Jun 07 – Jan 09

Senior Air Operations Non-Commissioned Officer

Directly reported to Operations Officer, serving as the Senior Air Operations Non-Commissioned Officer. As Senior Air Operations Non-Commissioned Officer, responsible for all aspects of fixed and rotary wing Airborne and Air Movement Operations of over 3,300 Ranger Students annually during the first phase of the US Army Ranger School; in charge of training and supervision of all Battalion Jumpmasters; coordinates with the Brigade Air Operations, Fort Benning’s Aviation units, and US Air Force Liaisons in order to facilitate Airborne and Airmobile Operations; responsible for over $75,000 of equipment.

-Planned, coordinated, supervised and executed over 84, High Risk Airborne Operations, as the Departure Airfield Control Officer (DACO), in support of the US Army Ranger School and Reconnaissance Surveillance Leader’s Course meeting every timeline and with out any injuries to personnel or loss of equipment.

-Supervised, revised and implemented a new Airborne Standard Operating Procedure regulation; that was adopted by the US Army Ranger School and the Reconnaissance Surveillance Leader’s Course.

-Served as the Safety Officer during all High Risk Training, for the US Army Ranger School and Reconnaissance Surveillance Leader’s Course; due to policies implemented, reduced the number of injuries and equipment damaged by 45%, during tenure of Safety Officer.

-Established and quarterly Jumpmaster retraining program; that resulted in 65 Ranger and Reconnaissance Surveillance Leader Instructors to stay current and qualified in Jumpmaster duties and reduced safety violations by 10 in past years to only 2, while jumpmaster’s were conducting jumpmaster duties.

D Co., 4th Ranger Training Battalion, US Army Fort Benning, GA Jun 06 – Jun 07

Senior Reconnaissance and Surveillance Leader Instructor/Doctrinal Writer

Responsible for developing, writing, and conducting training during a five week Reconnaissance and Surveillance Leader Course (RSLC), reported directly to Company Commander, serving as the Senior RSLC Instructor and Doctrinal Writer. Presented instruction on High Frequency Communications, Tactical Satellite (TACSAT) radios, and Data Burst transmission in both field and classroom environments; led, trained, and evaluated Army, Marines, Navy, Air Force and foreign military students; trained in the development of Long Range Surveillance tactics and doctrine; presented and updated Program Of Instruction (POI) files, coordinated training sites, training aids, and instructor support; accountable for $500,000 worth of equipment.

-Trained, mentored and led over 500 Reconnaissance and Surveillance leaders of the Army’s Long Range Surveillance, Reconnaissance Surveillance and Target Acquisition, Special Operations, Navy, Air Force and Marine units.

-Developed and written the Reconnaissance and Surveillance Leader Course Fixed and Rotary Wing Airborne and Airmobile Operations Program of Instruction (POI) and RSLC doctrinal Field Manual.

-Managed and supervised the Physical Security of Personal Identification Files, RSLC doctrinal files, building, vehicles and equipment security, while serving as the Companies Physical Security Officer; with no violations in security during tenure as Physical Security Officer.

-Supervised and trained RSLC Students during Fast Rope Insertion/Extraction System (FRIES), and Special Patrol Insertion/Extraction System; with no injuries, during the year.

D Co., 1-325 AIR, US Army Fort Bragg, NC Dec 05 – Jun 06

Heavy Weapons Platoon Sergeant

Responsible for a 17 personnel Airborne Heavy Weapons Platoon capable of deploying, with out notice, within 18 hours or less, anywhere in the world; received and issued orders; supervised tactical employment of the platoon; responsible for the platoon’s physical fitness and combat readiness; responsible for the maintenance of High Multipurpose Wheeled Vehicle (HMMWV), Improved Target Acquisition System, Weapon Systems, Day and Night Optics and Soldiers equipment; valued over $2,000,000.

-Directly responsible for training over 85 personnel and developing the Company’s Standard Operating Procedure (SOP) for Military Operations on Urbanized Terrain (MOUT).

-Commended by the Company and Battalion Commander, for outstanding results, regarding the Annual Organizational Inspection on personnel identification files, physical security, monthly status reports, deployment readiness files, safety requirements, and maintenance program receiving a 100% passing GO rating.

-Consistently maintained 100% accountability of all personnel and equipment, during High Risk Training events, with out injuries to personnel and without loss and damage to equipment.

C Co., 1-325 AIR, US Army Fort Bragg, NC Jul 04 – Dec 05

Airborne Infantry Platoon Sergeant

Directly accountable for a 42 personnel Airborne Infantry Platoon, responsible for the platoon’s tactical and technical knowledge, morale, discipline, welfare and professional development; in charge of the accountability and readiness of the platoon; ensuring the platoon is capable of deploying, with out notice, within 18 hours or less, and accountable and responsible for the maintenance of over $1,000,000 worth of equipment.

-Recommended and in charge of the 42 man Airborne Infantry Platoon, that worked independently from the Regiment, in support of Special Forces Group, 173rd Airborne Brigade and Canadian Forces. By providing the Quick Reaction Force operations, operating in RC-South Afghanistan.

-Recommended by the RC-South Afghanistan’s Multinational Forces Command Group to provide the Assault Force for the Special Forces Groups' operating in the Sangin Valley.

-Was commended by the Regiment’s Commander for intense training that the platoon was conducted during their volatile conditions in their deployment to Afghanistan in support of Operation Enduring Freedom.

-Personally responsible for coordinating, scheduling, planning and execution of the training of 42 military platoon members to receive a 100% passing rate of the Combat Lifesaver Course, while on their deployment to a hostile and volatile combat operations in Afghanistan.

-Created and implemented the Company’s Standard Operating Procedures for the Simunitions training that was implemented in the 82nd Airborne Division’s Standard Operating Procedures.

HHD, 205th Military Intelligence Brigade, US Army Wiesbaden, Germany Jul 03 – Jul 04

Brigade Operations Non-Commissioned Officer In-Charge (NCOIC)

Served as the Brigade Operations Non-Commissioned Officer In-Charge (NCOIC) of a forward deployed Corps tactical Military Intelligence Brigade composed of three Battalions and a Headquarters Detachment; led, trained, and supervised maintenance, readiness, and operations; tracked, coordinated, and provided the direct link to V Corps and 205th Military Brigade on all Long Range Surveillance and real world operations in support of the US Army in Europe (USAREUR) area of operations; supervised timely completion of operational tasking’s from V Corp Headquarters.

-Selected, by the Military Intelligence Commander, to serve as the Personal Security Detachment Commander, for High Profile Personnel, during high-risk operations in Operation Iraqi Freedom, operations consisting of over 5,000 miles without loss of life.

-Planned, trained, coordinated and led the Brigade convoy’s security operations during the volatile, high risk movement across 400 miles from Baghdad, Iraq to Kuwait City, Kuwait; serving as the Security Team Commander.

-Carefully chosen, by the Military Intelligence Brigade Commander to serve as the Brigade’s Rear Detachment Operations Officer, during a Six (6) month period, to track, coordinate and deploy the Brigade’s civilian and military personnel; by ensuring the pre-deployment tasks were completed, deployment documentation completed for deployment to Iraq.

-Trained, planned, coordinated and led over 30 operations, in a hostile and volatile environment, with no loss or damage to equipment or loss of life.

HHD, 205th Military Intelligence Brigade, US Army Wiesbaden, Germany Jul 02 – Jul 03

Brigade Long Range Surveillance (LRS) Liaison Officer

Served as the Long Range Surveillance (LRS) Liaison Officer (LNO) of a forward deployed tactical Military Intelligence Brigade; tracked, coordinated, briefed and provided the direct link to V Corps and 205th Military Intelligence Brigade on all Long Range Surveillance training and real world operations in support of US Army in Europe (USAREUR) area of operations. Responsible for the Air and Land Asset coordination for the Brigade, serving as the Air and Land Non-Commissioned Officer, to track, coordinate and plan for Air and Land assets.

-Directly responsible for tracking, planning and coordination of the extraction of Long Range Surveillance teams, during hostile and volatile conditions in Iraq, as the direct Liaison between Long Range Surveillance Teams, the Command Team, Aviation and US Air Force Assets.

-Ensured safety of 30 Long Range Surveillance teams by coordinating No Fire Areas, Restricted Fire Areas and Close Air Support during hostile conditions, while conducting missions in Iraq.

-Unswerving dedication and completion of every task, by consistently working 18-hour days, ensure every task, job and mission was completed to standard with excellent results and commendations from Command Team.

-Planned, coordinated and led 30 High Risk Airborne (Parachute) Operations, involving 120 military personnel, by ensuring coordination between Army and Air Force units; without no injures during operations.

E Co., 51st (LRS) Infantry Regiment, US Army Darmstadt, Germany Jul 01 – Jul 02

Operations Non-Commissioned Officer In-Charge

Served as the Operations Non-Commissioned Officer In-Charge for the V Corps’ Long Range Surveillance (LRS) company; responsible for the resourcing, coordination and execution of the Long Range Surveillance training; in-charge of detailed planning, coordination and execution of the LRS missions; responsible for the quality assurance/quality control of high risk training events, LRS documentation, security, inspection/audit and reports; in-charge of all safety and safety training.

-Served as the primary advisor and consultant to the V Corp and Brigade Command Team, on all Long Range Surveillance operations, training, projects and capabilities of Long Range Surveillance Teams.

-Primary trainer for all newly arrived Long Range Surveillance team members, assigned to the Company; providing tactical, doctrinal and leadership guidance on capabilities of a Long Range Surveillance Team; trained over 65 personnel to become proficient Long Range Surveillance Leaders.

-Personally hand selected by the Brigade Commander, to plan, coordinate, and lead a 11-personnel tactical patrol team, during an International competition between 90 countries; resulting the team to receive the Silver Medal- 2nd place in the competition.

E Co., 51st (LRS) Infantry Regiment, US Army Darmstadt, Germany Oct 99 – Jul 01

Long Range Surveillance Team Leader

Led a six (6) man Long Range Surveillance (LRS) team assigned to V Corps LRS Company; provided the Corps’ with a specially trained and equipped team that performs highly reliable human intelligence collection against second echelon and follow on enemy forces: responsible for the team’s health, welfare, tactical employment, airborne operations, training, and professional development; responsible for the maintenance, accountability and security of equipment valued in excess of $200,000.

-Planned, coordinated and led five (5) operational missions, in an adverse unstable conditions in Kosovo, provided essential intelligence and information, that supported the peace keeping operations for the North Atlantic Treaty Organization (NATO).

-Prepared, trained and led a 20 personnel Quick Reaction Force (QRF) element, during volatile situations in Kosovo; provided support for 1st Armor Division operational missions.

B Co., 1st Battalion, 61st Infantry Regiment, US Army Columbia, SC Jun 98 – Oct 99

Drill Sergeant

Performed duties as a Drill Sergeant in a Basic Training Company; responsible for the training of 60 Initial Entry Soldiers every nine week cycle; responsible for maintaining the highest military standards while teaching the basics of soldiering, developing and enforcing discipline, and ensuring good health, welfare and morale of assigned soldiers; provided guidance and counseling for subordinate personnel.

-Designated as primary instructor and subject matter expert (SME), for the tactical and technical operations and employment of weapons systems, for the basic skills course, of new initial entry personnel into the Army.

-Maintained year over year, a 100% safety record, of all personnel and equipment, during all training events for the initial entry Army personnel.

E Co., 3rd Battalion, 13th Infantry Regiment, US Army Columbia, SC Jun 97 – Jun 98

Drill Sergeant

Performed duties as a Drill Sergeant in a Basic Training Company; responsible for the training of 60 Initial Entry Soldiers every nine week cycle; responsible for maintaining the highest military standards while teaching the basics of soldiering, developing and enforcing discipline, and ensuring good health, welfare and morale of assigned soldiers; provided guidance and counseling for subordinate personnel.

-Produced excellent results, in preparing 60 initial entry soldiers/personnel for their physical fitness training, tests, obstacle courses and physical stamina during physical training events and field training exercises.

-Subject Mater Expert (SME) on weapons employment and qualifications; consistently producing record scores for the initial entry soldiers/personnel, by training in basic qualifications of assigned weapons

-Developed and trained a vigorous training plan, for the initial entry soldier/personnel’s cycle testing, that produced a 100% passing rate every nine-week cycle basic training.

F Co., 52nd (LRS) Infantry Regiment, US Army Columbia, SC Jul 96 – Jun 97

Long Range Surveillance Team Leader

Functioned as a Long Range Surveillance Team Leader; led a six (6) man Long Range Surveillance (LRS) team assigned to I Corps LRS Company; provided the Corps’ with a specially trained and equipped team that performs highly reliable human intelligence collection against second echelon and follow on enemy forces: responsible for the team’s health, welfare, tactical employment, airborne operations, training, and professional development; responsible for the maintenance, accountability and security of equipment valued in excess of $100,000.

EDUCATION/CERTIFICATIONS:

-Bachelors in Homeland Security AMU Charles Town, WV In-Progress

-CPR, AED, First Aid Temple College Temple, TX 2014

-Subsea Robotics Course Temple College Temple, TX 2014

-Basic Rigging Temple College Temple, TX 2014

-Bloodborne Pathogens (in Workplace) Temple College Temple, TX 2014

-Fiber Optics Installer Temple College Temple, TX 2014

-Electro-Mechanical Devices Temple College Temple, TX 2014

-Introduction to Industrial Hydraulics Temple College Temple, TX 2014

-PEC SafeGulf/SafeLand Temple College Temple, TX 2014

-Robotics Applications Temple College Temple, TX 2014

-Robotics Mechanisms Temple College Temple, TX 2014

-Workplace Safety Temple College Temple, TX 2014

-TWIC Credentials (Card) TSA Houston, TX 2014

-High School Diploma Moffat County High Craig, CO 1989

MILITARY EDUCATION/SCHOOLING/CERTIFICATIONS:

-Commanders Safety Course US Army Fort Benning, GA 2014

-Form & Manage a Safety Committee US Army Fort Benning, GA 2014

-Squad Designated Marksmanship Course US Army Fort Benning



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